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Almawave (a subsidiary of the AlmavivA Group) Recognized by Frost & Sullivan for its Customer Experience Management Solutions

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Based on its recent analysis of the European customer management BPO market, Frost & Sullivan recognises Almawave, a subsidiary of the AlmavivA Group, with the 2019 Enabling Technology Leadership Award in Europe.

While the AlmavivA Group offers a comprehensive set of IT services that embrace complex systems and emerging technologies (the Internet of Things, blockchain, artificial intelligence, and cyber security), Frost & Sullivan notes that Almawave’s modular, people-centered technology platform deserves particular recognition.

Almawave’s natural language conversational solution improves the Customer Experience (CX) in 30 languages through the use of machine and deep learning. In the context of quality monitoring (QM), Almawave technology can analyze 100% of a conversation or pieces of a conversation with a high degree of accuracy. And the company’s robotic process automation (RPA) capabilities can be implemented on the agent desktop in order to help simplify agent interactions. Almawave’s rules-based approach augments business analysis, helping clients solve an array of contact center challenges.

“Almawave leverages technology to push for the transformation of Customer Experience Management while enhancing IT services and solutions,” said Frost & Sullivan analyst Stephen Loynd. “While the AlmavivA Group is already a prominent brand across both Europe and Latin America, Almawave’s profile continues to grow.”

Almawave also offers intelligence and engagement solutions that seek to improve the effectiveness of public services, starting with the voice of the citizen. Its Smart City Control Platform is based on proprietary technology that meets the needs of citizens and institutions alike, via connected devices and Big Data. It’s a set of public administration solutions encompassing healthcare, info-mobility, and tourism.

Almawave’s unique approach to technological innovation includes collaboration with universities, scientific partners, and research institutes, enabling the transfer of ideas from academic research to the practical application of those ideas to industry. Almawave’s work with FBK, a leading European research organization, is evolving rapidly and extends over different areas of artificial intelligence applied to the understanding of interactions of written and spoken natural language. Meanwhile, collaboration with Italy’s University of Trento focuses on advanced research aspects of both ‘human-to-human’ and ‘human-to-machine’ dialog management. Almawave is also a partner of the Data Science Industrial Liaison Program of the La Sapienza University of Rome and is involved in several European research projects in the same fields.

“While Almawave develops its own artificial intelligence (AI) capabilities, the company also partners with larger tech giants when appropriate,” added Loynd. “Its partnership with Microsoft Azure is an excellent example, a case where combined strengths result in creative solutions for clients.”

Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications. The award recognizes the high market acceptance potential of the recipient’s technology.

Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

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SOURCE Frost & Sullivan

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Kia announces strengthened growth engine strategy at 2025 CEO Investor Day

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  • Kia’s Plan S 2030 business strategy updated with growth strategies for new products, focus on electrification commitment
  • Kia aims for global sales of 4.19 mln units, market share of 4.5%, by 2030
  • EV: Target of 1.26 mln EV sales by 2030
     Global EV market share of 4.3%; expansion of volume EV lineup
  • PBV: To sell 250,000 PBVs by 2030
     Launches of PV5 in 2025, PV7 in 2027 and PV9 in 2029
  • Pickup Truck: To add an EV pickup model for North America, building on Tasman pickup’s success
     Targeting global Tasman sales of 80,000 units per year
  • Aim to achieve KRW 170 tln in revenue, over 10% operating profit margin by 2030
  • Kia to invest KRW 42 tln from 2025-2029, including KRW 19 tln for future business
  • 2025 business guidance
    Targeting more than KRW 112 tln in revenue, market share of 3.7% 
    Operating profit margin of 11% on global sales of more than 3.2 mln units

SEOUL, South Korea, April 9, 2025 /PRNewswire/ — Kia Corporation today shared its mid-to-long-term business strategies and financial targets at its CEO Investor Day.

As part of Kia’s updated Plan S strategy – the brand’s mid-to-long-term business plan – the company outlined its bold strategy to achieve global sales of 4.19 million units by 2030, including 2.33 million hybrid and fully electric vehicles (EVs).

Leveraging its agility and flexibility in response to the market environment, Kia will diversify its growth engines by introducing new models – such as PBVs and pickup trucks – and other key future businesses.

“Since launching the Kia Transformation strategy in 2021, Kia has continuously progressed to become a provider of sustainable mobility solutions that innovate space and enable customers to make better use of their time beyond conventional means of transportation,” said Ho Sung Song, President and CEO of Kia. “We will continue to develop the brand by implementing mid-to-long-term strategies to strengthen our internal stability and respond effectively to changes in the auto industry.”

Kia is accelerating its transformation by expanding its hybrid and EV offerings, aiming to sell 1.26 million EVs and nearly one million hybrids by 2030. The company will strengthen its EV leadership through the launch of volume models, including the EV3, EV4, EV5, and the upcoming EV2, while enhancing cost efficiency, customer service, and production strategies.

Kia is also expanding its PBV business, targeting annual sales of 250,000 units by 2030. Its PBV lineup will include PV5 in 2025, PV7 in 2027, and PV9 in 2029. Furthermore, Kia has launched its Tasman for global markets, with an annual sales target of 80,000 units, and will develop an EV pickup model for North America.

By 2030, Kia aims to achieve KRW 170 trillion in revenue and an operating profit margin of over 10 percent. The company plans to invest a total of KRW 42 trillion from 2025 to 2029, with KRW 19 trillion allocated to future business.

Kia 2025 CEO Investor Day

 

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CUBE LAUNCHES REGPLATFORM™ INTEL TO TRANSFORM THE MID-MARKET REGULATORY INTELLIGENCE LANDSCAPE IN FINANCIAL SERVICES

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CUBE’s new product combines the best of CUBE into a simple solution for a growing market

LONDON, April 9, 2025 /PRNewswire/ — CUBE, a global leader in Automated Regulatory Intelligence (ARI) and Regulatory Change Management (RCM), has announced the launch of RegPlatform™ Intel, its latest purpose-built product to help financial services firms in the mid-market sector remain compliant in today’s ever-changing global regulatory landscape. CUBE now has an 800-strong customer community in the mid-market sector and has developed this solution to bring a powerful mix of regulatory technology, content and intelligence to compliance and risk teams across the globe.

CUBE’s next generation solution combines its innovative, market-proven AI-based technology with unmatched regulatory summaries and insightful analysis curated by CUBE’s team of over 250 highly qualified regulatory subject matter experts, legal and compliance professionals. Built on the very latest technology and AI, CUBE’s RegPlatform™ Intel offers the highest levels of reliability and performance which have become synonymous with CUBE’s industry proven enterprise capability.

Commenting on the launch of CUBE’s RegPlatform™ Intel, CUBE’s Founder & CEO Ben Richmond, said: “RegPlatform™ Intel is a simple, secure and highly effective solution for the thousands of businesses that operate in the mid-market sector. With the significant investment we have made and our proven track record in regulatory intelligence we believe this will be transformative for mid-market compliance and risk professionals across financial services. It’s been purpose built for them and will be the most modern and intuitive solution on the market.”

RegPlatform™ Intel has been created for CUBE’s global base of financial services firms, across the mid-market sector, including regional and community banks, wealth managers and asset managers. It is a highly effective solution which enables customers to quickly realise value, often in minutes, demonstrating how user-friendly the solution is for compliance and risk professionals in need of a fast and reliable way to address their regulatory needs.

Discussing the mid-market opportunity, Richmond added: “We’re often recognised for our work with customers in the enterprise sector; where we provide end-to-end regulatory intelligence and change management for some of the world’s largest financial institutions, but we also see a significant demand for our capability with customers in the mid-market sector.”

The solution is the latest in the RegPlatform™ family, building on the success of RegPlatform™ Enterprise. It brings together the powerful combination of CUBE’s enhanced capabilities following the acquisition of two US-based regulatory businesses in 2024 (Reg-Room and the Thomson Reuters Regulatory Intelligence and Oden products and businesses).

There are additional solutions expected to join the RegPlatform™ family during 2025.

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PayPal’s Xoom partners with Tenpay Global to offer cross-border remittances to Weixin

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New collaboration enables convenient and secure remittances to Weixin Pay users in China

SINGAPORE, April 9, 2025 /PRNewswire/ — Starting today, Weixin Pay users can now receive cross-border transfers from Xoom, a PayPal service and a pioneer in digital remittances. This new partnership between Tenpay Global, Tencent’s cross-border payment platform, and Xoom allows Weixin Pay users to receive money directly into their Weixin Pay Wallet Balance or bank accounts linked to Weixin Pay through Xoom or PayPal’s mobile app and website.

Xoom and PayPal users in United States, Canada and Europe can now access reliable and affordable cross-border money transfers to their own or family members’ Weixin Pay accounts, with additional countries to come in the future. Weixin Pay users can receive the funds frictionlessly, typically in as fast as a few minutes, for flexible use within the Weixin app for transfers, top-ups and shopping.

“Xoom has long been known as a fast, easy, inexpensive way to send money to friends and family across borders – and now, being able to send funds to Weixin Pay users from the US, Canada and Europe, we’re continuing to connect users wherever they might be and for what they might need funds for,” said Paul Bances, Vice President of Market Development for Xoom.

“This partnership reaffirms Tenpay Global’s commitment to not only bridging the Weixin ecosystem with the global markets but also enhancing user value through streamlined and secure cross-border remittances. By addressing everyday needs—from family support to daily expenses—we aim to create meaningful value in our users’ lives beyond mere transactions,” said Wenhui Yang, CEO of Tenpay Global (Singapore).

The service is now live and available through the Xoom and PayPal mobile app. Users may also visit Xoom.com or PayPal.com to start the remittance experience.

Xoom or PayPal users in the United States, Canada, and Europe can easily send remittances to Weixin in just a few simple steps.

About Xoom

A pioneer in digital remittances, Xoom is a fast and easy way to send money, pay bills and reload phones for friends and family in approximately 160 countries globally. With Xoom, customers can access a fast and reliable way to send money, by simply downloading the Xoom or PayPal mobile app, or visiting Xoom.com or PayPal.com.

About Tenpay Global

Tenpay Global, the cross-border payment platform of Tencent, is the gateway to seamless cross-border payment solutions for businesses and individuals. Tenpay Global offers scenario-based services for different customer groups, including cross-border consumption, cross-border remittances, and cross-border commerce scenarios. Together with global partners, Tenpay Global is committed to bridging the world’s payment networks with Weixin’s ecosystem in China.

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