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Generational Tensions Linked to Lower Workplace Productivity in the UK and US

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MENLO PARK, Calif., and LONDON, Jan. 25, 2024 /PRNewswire/ — Employees who are much younger than their managers report lower productivity than those closer in age due to a lack of collaboration between employees of different generations, according to new research from the London School of Economics and Political Science (LSE) in collaboration with global consulting firm, Protiviti.

An external survey conducted by LSE of 1,450 employees in the finance, technology and professional services industries in the UK and USA, found that friction between different generations was driving down productivity and that firms need to develop intergenerationally inclusive work practices. These include making it easier for each generation to ‘fit in’, developing and advancing people based on merit rather than age, and committing to a generationally diverse workforce.

Key findings were:

  • 25% of employees surveyed self-reported low productivity.
  • Across generations, low levels of productivity are reported by 37% of Gen Z, 30% of Millennials, 22% of Gen X, and 14% of Baby Boomers.
  • Employees with larger age gaps with their managers report lower productivity. Those with managers more than 12 years their senior are nearly 1.5 times as likely to report low productivity.
  • Generations agree on the skills that are most important to productivity and career advancement. The top 3 skills being: active listening, time-management and judgement and decision making.

An ageing global population means there is less ‘younger talent’ in the pipeline in addition to increased generational diversity, with large firms regularly having five generations working together.

In firms that use intergenerationally inclusive work practices, productivity was higher in younger generations, researchers found. These practices include enabling colleagues of every generation to have similar levels of voice when collaborating and advancing employees based on merit regardless of their age. The proportion of Gen Z employees reporting low productivity drops from 37% to 18%, and from 30% to 13% for Millennials. Across the board, 87% of employees reported high productivity levels in firms with intergenerationally-inclusive work practices, compared to just 58% of employees from firms without these practices. In addition, employees working at intergenerationally inclusive workplaces are twice as likely to be satisfied with their jobs and are less likely to look for a new role.

These findings are especially salient as the OECD predicts that the UK, US and the broader global economy will experience slow growth in 2024, putting pressure on companies to boost productivity.

Co-author of the research Dr Grace Lordan, Founder and Director of The Inclusion Initiative at LSE, who led the research, said: “I am not surprised that we discovered a ‘productivity manager age gap’. There is good evidence that across generations individuals have different tastes and preferences. So why do we expect them to work easily together? We now have five generations working together in the workplace and the skills that are required to manage these dynamics are not usually being taught by firms. Our research shows that if we invest in giving these skills to managers, and creating an intergenerationally inclusive workplaces there are significant productivity gains to be had.”

The report, GENERATIONS, Unlocking the Productivity Potential of a Multigenerational Workforce marks the first of a multi-year research collaboration between The Inclusion Initiative at the LSE and Protiviti to explore how firms can capture the productivity potential that is available from getting colleagues of different generations working better together. To participate in future GENERATIONS research, take part in our Global Annual Survey here.

Matt Duncan, Managing Director, Protiviti Global Business Consulting, said:

“Protiviti is delighted to collaborate with The Inclusion Initiative in becoming the inaugural founder of the Generations Hub. GENERATIONS is an important study focusing on an under-researched area of diversity in the workplace. Through this research, we hope to support our clients in creating productive and successful teams, taking proactive steps to improve organisational effectiveness and drive long-term success across the organisation.”

Protiviti and LSE are hosting a virtual launch event on the 1 February that will explore the preliminary report findings. Please register here

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For more information

Joanna Bale, LSE Senior Media Relations Manager, [email protected] or 07884 736941

Taneesha Pawar, Prosek Partners, [email protected]

Notes to editors

The authors of the research are:

Dr Daniel Jolles, Research Officer in Behavioural Science, The Inclusion Initiative, LSE.

Dr Grace Lordan, Founder and Director of The Inclusion Initiative at LSE, Associate Professor in Behavioural Science, www.gracelordan.com/

The Inclusion Initiative at LSE

The Inclusion Initiative (TII) at LSE was founded by Dr Grace Lordan to bring together a multi-disciplinary team to understand how to measure and improve inclusion and productivity within firms and at the team level: www.lse.ac.uk/tii

About Protiviti  

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Protiviti (www.protiviti.com) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned member firms provide clients with consulting and managed solutions in finance, technology, operations, data, digital, legal, HR, risk and internal audit through a network of more than 90 offices in over 25 countries.  

Named to the 2023 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. The firm also works with government agencies and smaller, growing companies, including those looking to go public. Protiviti is a wholly owned subsidiary of Robert Half Inc. (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

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EQT to sell Melita, the digital infrastructure owner and operator in Malta

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  • EQT to sell Melita to Goldman Sachs Alternatives
  • Under EQT’s ownership, Melita strengthened its position as a leading digital infrastructure owner and operator through strategic investments in its network and customer experience, while building a successful international Internet of Things (IoT) connectivity business
  • Today, Melita is the only operator in Malta providing both nationwide Gigabit fixed and nationwide 5G mobile services, and is well-positioned to expand its footprint in the fast-growing IoT connectivity sector

STOCKHOLM, Nov. 22, 2024 /PRNewswire/ — EQT is pleased to announce that the EQT Infrastructure IV fund (“EQT”) has signed an agreement to sell Melita (“the Company”) to Goldman Sachs Alternatives.

Founded in 1992, Melita is today a leading digital infrastructure owner and operator in Malta with a fully invested fiber-powered fixed network as well as a nationwide 5G mobile network with its own towers, backhaul and small cell footprint. With the largest data center in Malta, Melita delivers a full suite of digital services, including Gigabit broadband and 5G mobile connectivity, premium TV offerings, and data center solutions to households and businesses across the country.

Since EQT acquired Melita in 2019, the Company has made substantial investment in its infrastructure and enhanced its operations and service offering. For example, it has successfully developed Generative AI tools to support customers with billing, sales and technical queries which had a positive impact on customer satisfaction. The Company has also expanded internationally, establishing its presence in the rapidly growing IoT connectivity market via its proprietary platform and agile, customer-centric go-to-market approach.

Sustainability has been a core focus for Melita, becoming the first EQT portfolio company to have its near-term targets validated by the Science Based Targets initiative. The Company is investing in solar farms to produce renewable energy and has already replaced almost half of its car fleet with electric vehicles. It also established the Melita Foundation which supports impactful community initiatives.

Ulrich Köllensperger, Partner in the EQT Value-Add Infrastructure Advisory team, said: “Building on EQT’s long track record of investing in digital infrastructure, we supported Melita through strategic investments including in its 5G coverage and an upgrade of its fiber-powered network. We are proud of the rapid progress of Melita’s IoT business which, in just a few years since inception, has grown significantly and through add-on acquisitions, established a promising new business line with a pan-European reach. We believe the Company is well-positioned for further growth and would like to thank Harald and the entire team for their dedication and wish them continued success.”

Harald Rösch, CEO of Melita, said: “Thanks to EQT’s support, the past five years have been transformational, enabling us to make substantial progress across all aspects of our business and becoming the first operator in the European Union to deploy both a nationwide Gigabit broadband network and a nationwide 5G network. This transaction reflects the achievements of our entire team and the loyalty of our customers. With Goldman Sachs Alternatives’ support and expertise, we are excited to continue our journey sustainably, investing in our infrastructure, enhancing our services in Malta and driving further innovation.”

The transaction is subject to conditions including regulatory approvals.

EQT was advised by UBS (financial), Milbank and Camilleri Preziosi (legal).

Contact
EQT Press Office, [email protected] 

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/eqt/r/eqt-to-sell-melita–the-digital-infrastructure-owner-and-operator-in-malta,c4070280

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The Beauty Boom Figures from Space NK reveal continuing 3-year growth trend

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LONDON, Nov. 22, 2024 /PRNewswire/ — Space NK reveal growth during the last financial year, as turnover rose 34 per cent to £196.5 million in the year to the end of March, compared with the previous 12 months. Pre-tax profit rose from £1.5 million to £7.5 million during the same period.

This growth has continued into the current financial year, with half year figures up 38% per cent year-on-year. Diving deeper into this performance, it’s clear Space NK is truly an omnichannel business with shop sales rising 24 per cent and online sales increasing 35 per cent during the first six months of the year.

Performance has been fuelled by Space NK’s growth in customers, with its active base experiencing double-digit growth across all age categories, from Gen Z through to millennials and Gen Alpha. The fastest-growing category being the under-25s, at 164 per cent.

Andy Lightfoot, CEO, explained “We are delighted to report another record-breaking half of sales (April 24 – Sept 24) up 38% on last year, continuing our run of greater than 30% growth every year since 2020. Since then, the business has more than doubled its revenue and with our customer first mindset and expertly curated brands, we are delighted with our consistent and continuous growth”.

Plans to increase Space NK’s store portfolio by a further 10 additions to the existing estate are in flight – Meadowhall (Sheffield) opened November 17th 2024, a new store in Milton Keynes will open this weekend (23[rd] November) with further openings in Bluewater and other locations scheduled for 2025.

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Cultural Finance Empowers New Quality Productive Forces in the Greater Bay Area’s Cultural Industry

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GUANGZHOU, China, Nov. 22, 2024 /PRNewswire/ — From November 20 to 22, the 2024 Guangdong-Hong Kong-Macao Greater Bay Area Cultural Industry Investment Conference took place in Guangzhou. The event was attended by representatives from financial and securities institutions, industry associations, over 100 leading investment firms, more than 40 listed companies, as well as over 100 unicorn and gazelle companies, and cultural technology innovation companies.

This year’s conference centered on the theme “Cultural Finance Empowering the Greater Bay Area: Industry and Technology Reinforcing Each Other.” Several impactful cultural investment projects were launched, alongside a series of forward-looking and in-depth high-quality research findings in the cultural industry. The event showcased cutting-edge cultural technology achievements with independent intellectual property rights and practical application potential. Notable cultural projects and products, including the film Fall Into the Mortal World, virtual digital humans for museums, and “Humanoid Robot+,” made their debut, attracting significant interest from attendees. Core cultural industry cities within the Greater Bay Area, such as Guangzhou, Shenzhen, Hong Kong, and Macao, are abundant in cultural resources and presented diverse offerings. Many enterprises in these cities are focusing on areas such as AIGC, digital creative production, smart cultural manufacturing, and new forms of cultural consumption, leading to the rapid formation of a vibrant digital cultural industry ecosystem.

During the conference, the “2024 Cultural Industry Investment Report” and the “2024 Report on the Trends of Cultural Industry Investment in the Greater Bay Area” were released, providing insights and strategic guidance for financing and investment development of the cultural sector from various perspectives, hotspots, and trends. The reports indicated that the total financing amount for the cultural industry in the Greater Bay Area reached approximately 52.82 billion yuan over the past five years. Guangdong’s cultural industry’s added value has ranked first in the country for 20 consecutive years, achieving an average annual growth rate exceeding 10 percent. In 2023, the revenue of culture and culture-related enterprises above a designated size in Guangdong reached 2.2483 trillion yuan, the highest in the nation. The province is home to 10,800 culture and culture-related enterprises above a designated size, accounting for one-seventh of the national total. Notably, Shenzhen’s culture and culture-related enterprises above a designated size generated over 1 trillion yuan in revenue, accounting for 8.5 percent of the national total. Revenue from the cultural manufacturing industry accounts for nearly half of the revenue from culture and culture-related enterprises, reflecting the strength of Guangdong’s manufacturing industry.

Guangdong produces four-fifths of the nation’s gaming and amusement equipment, with Guangzhou’s gaming machines capturing 20 percent of the global market share and one-quarter of global animation derivatives originating in Dongguan. The province exhibits distinct advantages in niche segments, such as films and TV programs, video games, animation, and creative design. The gaming industry’s revenue accounts for over 80 percent of the national total, while revenues from digital music, digital publishing, and animation account for approximately one-quarter, one-fifth, and one-third of the national total, respectively.

Contact:Zi Xiang

Tel.: 0086-15099961640

E-mail: [email protected]

 

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