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Globant Launches Loyalty Studio to Boost Customer Relations and Maximize Revenue Through AI

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  • Globant leverages its experience in AI and innovation to deliver comprehensive loyalty strategies

  • Loyalty programs help businesses boost revenues, achieve greater profitability, and facilitate more cost-efficient customer acquisition, among other benefits

NEW YORK, Feb. 6, 2024 /PRNewswire/ — Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions, launched its new Loyalty Studio today. This Studio offers comprehensive loyalty strategies and end-to-end solutions that enable businesses to generate strong customer engagement while boosting revenue and improving profitability.

In today’s context, retaining customers is as important as getting new ones, and creating strategies that help nurture customer engagement is key to accomplishing this goal. Gartner states, “By 2027, 80% of the top 100 global consumer goods manufacturers will use at least one tokenized asset to drive rewards and loyalty programs, develop new business models, and earn digital revenue”1. Those who truly understand the importance of this type of program and possess tailor-made solutions that address their unique needs can achieve established goals and record results while creating a loyal and brand-lover community.

“Loyalty is a strategic advantage for any company in every industry, and we help our clients offer additional value to their customers through this Studio,” said Diego Tártara, Chief Technology Officer at Globant. “By focusing on scaling loyalty programs, we not only strengthen the presence in established markets but also pioneer new ones, generating bridges between the brand and customers while promoting advocacy.”

Globant’s Loyalty Studio leverages the expertise of the Studio Networks, a dynamic ecosystem that melds pioneering tech with decades of industry know-how, creating relevant experiences designed to build, nourish, and promote customer engagement. The Loyalty Studio gives a competitive edge and a platform to:

  1. Strategize: The Studio ideates end-to-end customer engagement strategies for long-term business profitability. By leveraging the knowledge of subject-matter experts, Globant designs personalized rewards and incentives experiences that strengthen connections between brand and consumer.
  2. Build: The Studio efficiently executes tech-agnostic strategies that maximizes organizational value, providing brands with the foundations they need to serve their customers best. By implementing scalable solutions, and calling on Globant’s signature platforms, such as WaaSabi and BeHealthy, the Studio rises to every challenge.
  3. Manage: The Studio designs and implements robust loyalty management across different geographies to ensure a dynamic and engaging program that responds to customer demands. By overseeing business operations and leveraging technology platforms like Navigate (Globant’s signature process intelligence platform for business operations and incident management), the Studio fuels profitability for sustainable business success.
  4. Optimize: Harnessing the power of cutting-edge technologies like blockchain and digital assets (to implement digital currencies and minimize fraud), AI (to automate, customize, and reduce operational costs), VR (to enhance the digital experience), and the metaverse, together with gamification techniques to elevate the engagement rate, the Studio formulates strategies to supercharge loyalty programs and unlock new revenue streams.
  5. Scale: By connecting brands with key players through strategic alliances, Globant capitalizes on its global presence to generate a strong partnership ecosystem. By helping clients expand into new markets, the Studio maximizes business impact. 

To learn more about the Loyalty Studio, click here.

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About Globant
We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design, and engineering meet scale. 

  • We have more than 27,500 employees and are present in 30 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and Worldwide Leader in CX Improvement Services (2020) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were also featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

Contact: [email protected]   
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For more information, visit www.globant.com

1Source: Gartner, [Over 100 Data and Analytics Predictions Through 2028], [Sarah James, Alan D. Duncan], [24 April 2023] GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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Wahed appoints Khalid Al Jassim as Executive Chairman of Wahed MENA to help guide the strategic growth of Wahed in the region

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DOHA, Qatar, Nov. 24, 2024 /PRNewswire/ — Wahed, a global Shariah-compliant fintech, has appointed Khalid Al Jassim as Chairman of Wahed MENA.

On this appointment, Khalid commented, ”I am excited to guide Wahed’s growth in the region. Wahed’s mission of furthering Islamic Finance is one I resonate with deeply and I look forward to supporting its growth ambitions.”

Khalid has over twenty five years of investment banking and corporate advisory experience gained with some of the most innovative and groundbreaking institutions in the world.

His career spans leading firms including SABIC, Arthur Anderson and Arcapita Bank in Bahrain, where he was instrumental in making it into one of the PE powerhouses in the region. His responsibilities started in the earlier years with establishing the Investment Placement Team and transforming it into one of the most robust teams in the industry. At the time that Khalid left Arcapita to build his personal business, he was an Executive Director. Today he is Chairman of Afkar Vision, a private advisory house specialized in mergers and acquisitions with offices in Manama, Dubai and Riyadh.

As well as being one of the earliest investors in Wahed, he is currently Chairman of the Audit Committee and Board Member at Bahrain Islamic Bank, the 4th oldest Islamic Bank in the World and Board Member at SICO Bank and SICO Capital in Saudi, an $8bn asset manager in the region.

Mohsin Siddiqui, Wahed CEO said, “We are delighted to announce Khalid’s appointment. His unique understanding of the financial landscape in the MENA region is unparalleled and we are excited to bring this expertise in continuing to grow our presence in the region.”

About Wahed

Founded in 2015, Wahed is a financial technology company that is advancing financial inclusion through accessible, affordable, and values-based investing. The company has made significant inroads in the world Shariah compliant investing by creating an easy-to-use digital platform that provides a suite of Shariah compliant investing products including managed portfolios and venture and real estate investments. Wahed caters to over 400,000 customers globally and manages over $ 1 billion in assets.

For more information, visit: www.wahed.com

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Qatar Development Bank announces strategic investment in global Islamic FinTech, Wahed

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DOHA, Qatar, Nov. 24, 2024 /PRNewswire/ — Qatar Development Bank (QDB) announces a strategic investment in Wahed, a global Shariah-compliant fintech.

Wahed currently manages over $1 billion in assets and has attracted over 400,000 clients worldwide. The company is built on the principles of democratizing access to financial services and offers clients access to Shariah-compliant investments in its mobile app. Wahed removes the barriers to sophisticated investment management services that have been traditionally reserved for high-net-worth investors.

Khalid Al Jassim, Executive Chairman of Wahed MENA said: ‘We are delighted to welcome our new shareholders, QDB. We believe Qatar is fully aligned with our mission in creating a technology-first Islamic finance leader that unlocks a financial ecosystem free from Riba. We look forward to supporting the Qatar National Vision 2030 of becoming a leading knowledge-based economy.

Ali Rahimtula, Partner at Cue Ball Capital said: “Qatar Development Bank’s strategic investment is a clear signal of the faith the industry has in Wahed and its ability to create the future of Islamic Finance.”

About Wahed

Founded in 2015, Wahed is a financial technology company that is advancing financial inclusion through accessible, affordable, and values-based investing. The company has made significant inroads in the world Shariah compliant investing by creating an easy-to-use digital platform that provides a suite of Shariah compliant investing products including managed portfolios and venture and real estate investments. Wahed caters to over 400,000 customers globally and manages over $ 1 billion in assets.

For more information, visit: www.wahed.com

About Qatar Development Bank

Qatar Development Bank’s mission is to advance the economic and innovation development cycle of Qatar, supporting and contributing to the nation’s economic diversification. As well as a focus on the development of Qatar’s private sector, QDB is a powerful catalyst for socio-economic development in the country, empowering the local economy and bettering living standards.

For more information, visit: https://www.qdb.qa/

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China’s AIMA brand electric motorbike is now in Bangladesh

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DHAKA, Bangladesh, Nov. 23, 2024 /PRNewswire/ — With the popularity of electric vehicles in Bangladesh, the globally renowned AIMA brand has also arrived in Bangladesh. The esteemed DX Group has brought the AIMA F-626 to customers. This environmentally friendly battery-operated electric motorbike has already been approved by the Bangladesh Road Transport Authority (BRTA) now. 

In light of the increasing popularity of electric motorcycles in the country, the internationally-leading brand AIMA has entered the market. By the end of 2023, AIMA electric two-wheelers had established a presence in over 50 countries worldwide, with 11 global production bases, including overseas factories in Indonesia and Vietnam. In 2022, AIMA collaborated with Rob Janoff, the designer of the Apple logo, to refresh the brand’s VI system with a youthful and fashionable image. In 2023, AIMA teamed up with PANTONE, the global authority in color expertise, to create the trending color of the year. As an industry leader, AIMA spearheads the electric two-wheeler sector and showcases the prowess of a leading electric two-wheeler brand on a global scale. As of March 31, 2024, AIMA’s total electric two-wheeler sales had reached 80 million units, earning certification from Frost & Sullivan, a globally recognized business growth consulting firm, as the “Global Leading Electric Two-wheeler Brand”.

Over the years, AIMA has always been a product trendsetter in the electric two-wheeler sector. As of March 31, 2024, the total sales volume of AIMA electric two-wheelers reached 80 million, and Frost & Sullivan, a world-renowned market consulting company, awarded AIMA with the market status certification of the “Global Leading Electric Two-wheeler Brand (by Sales)”.

AIMA adhere to the customer-centered product philosophy and technologies that support long-term innovation and breakthroughs. We believe that the efficiency and modern technology of the AIMA F-626 will present an excellent alternative means of communication for our customers.

 

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