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Logicalis 2024 CIO Report: AI and security are top priorities amidst barriers to transformation

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  • Logicalis launches 10th annual report based on insights from 1,000 CIOs globally 
  • Major disruptive forces including AI and new cyber threats are dominating the priority list for CIOs signifying increase in their responsibilities
  • Nine in ten leaders plan to integrate AI into their organisations in 2024
  • 83% of CIOs experienced a severe cyber-attack in the past year

LONDON, March 4, 2024 /PRNewswire/ — Logicalis, the leading global technology service provider, has today released its tenth annual CIO Report which reveals that AI, digital transformation and cybersecurity are the top priorities for tech leaders. According to the research, which surveyed over 1,000 CIOs globally, most (85%) organisations are investing in AI technologies with transformative potential in 2024, despite economic uncertainty.

The majority of CIOs feel internal pressure to quickly seize new tech opportunities. For example, 87% of respondents have already established AI workstreams and a similar number are investing in AI skills despite the technology being in the very early stages.

Yet CIOs’ excitement is not without apprehension: most technology leaders expressed worries about AI threatening their core business propositions and concerns about the challenges of effectively regulating AI use internally. Prudently, in response, 86% have kicked off formal AI policies. 

As well as AI, CIOs are facing a number of disruptive and challenging forces prompting them to continually reassess and rebalance priorities. Nearly all CIOs are facing barriers to implementing digital transformation, with many citing a lack of skills and digital vision. 

Rapidly evolving cyber threats, propelled by powerful technologies like quantum computing are also a key concern for CIOs in 2024. Despite improving cybersecurity, a staggering 83% of businesses suffered a cyber hack in 2023 resulting in significant business damage including unscheduled downtime, loss of revenue and customer data and regulatory fines. As a result, confidence remains low with only 43% of CIOs feeling fully prepared for another breach.

Reflecting on the findings of this year’s tenth-anniversary report, Bob Bailkoski, Global CEO of Logicalis Group said:

“In 2024 we’re seeing the culmination of disruptive forces for the CIO, from AI to advancing security threats. There is a sense from the respondents that the pace of digital transformation is involuntarily slowing down due to a shortage of available skills in the face of emerging technologies. CIOs face the dual dilemma of how to continue leading organisations with the aim to drive innovation and growth, while protecting their organisations from the evolving digital threat landscape.

The future tech leader needs to have a diverse set of skills from visionary thinking to strategic execution, becoming the master of the balancing act and choosing carefully where to focus”.

CIOs also recognised the importance of connectivity infrastructure in supporting innovative growth. The Internet of Things and Private 5G were key investment areas highlighted by respondents, with 93% investing in or planning to invest in Private 5G for uses including improving customer and employee experiences, real-time inventory and asset oversight, connecting remote areas, and even enabling new revenue streams.

Key findings on AI:

  • Integrating AI technologies will be the number one priority for CIOs this year. 
  • 86% are investing in AI skills and the same amount have kicked off formal AI policies.
  • 86% believe they will save costs throughout the organisation as a result of implementing AI.
  • 85% have, or are planning, budgets solely for AI development and implementation.
  • 72% of CIOs are apprehensive about the challenges of regulating AI.

Key findings on security:

  • Respondents believe malware and ransomware (41%) pose a significant risk to their organisation over the next 12 months, with a slightly similar portion saying the same for data breaches (36%) and phishing (35%).
  • Of the 83% who experienced a cyber-attack in 2023, the following were almost as equally common: fraud, third party-related compromise, hacktivism/website/social media defacement, denial of service/sabotage, data exfiltration, ransomware/extortion and cryptojacking.
  • Almost all of those who experienced an attack faced a relatively equal range of consequences: unscheduled downtime, reputation damage, loss of revenue, loss of customer data, loss of employee data, regulatory fines.
  • Only 43% of CIOs feel their business is completely prepared to handle another major security breach.

Key findings on connectivity:

  • For 75% of CIOs, connectivity infrastructure is a barrier to implementing IoT initiatives.
  • 93% of CIOs reported investing in or planning to invest in Private 5G for uses including improving customer and employee experiences (55%), real-time inventory (50%) and asset oversight (48%), connecting remote areas (48%), enabling new monetisation models (43%), predictive maintenance (40%) and robotics (28%).
  • 98% of CIOs are currently operating IoT initiatives such as workplace safety, remote monitoring and asset tracking.

Key findings on digital transformation:

  • 85% of CIOs state spending on digital transformation will increase in 2024
  • For the majority of respondents, spending across the following areas is set to increase: Digital Transformation, Customer Experience, Supply Chain Resilience, Risk Management, ESG, Talent Management, Business Automation and Efficiencies, Outsourced IT Management, Cloud Operating Costs
  • Nearly all (95%) face barriers in digital transformation, the top three being: the availability of skills, lack of clear digital vision and security concerns.

To see the full report head to: https://www.logicalis.com/cio-report

About the research

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At the end of 2023, Logicalis commissioned independent market research specialist Vanson Bourne to do a survey. Vanson Bourne interviewed 1,000 Business and IT professionals across EMEA, APAC, US and South America. Only respondents with over 250 employees with involvement in digital transformation and cloud computing within their organisations were interviewed. The 2024 report marks the 10th consecutive year Logicalis has undertaken this study.

About Logicalis

We are Architects of Change™. We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.

Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.

As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; reliability, user experience, security, economic performance and sustainability.

Our 7000+ ‘Architects of Change’ are based in 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.

Logicalis has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $5.1 billion.

 

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Heidrick & Struggles Announces 2025 Global and Regional Leader Appointments

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The promotions span across six practice areas and three regions to drive growth in 2025 and beyond

CHICAGO, Jan. 6, 2025 /PRNewswire/ — Heidrick & Struggles (Nasdaq: HSII), a premier provider of global leadership advisory and on-demand talent solutions, today announced key global and regional leader appointments, effective January 1, 2025. The appointed leaders will continue advancing the firm’s objective of delivering exceptional value to clients by fostering differentiated, deep, and durable relationships.

“Having the right leadership in place is increasingly crucial to business performance, growth, and prosperity, making our work more important than ever,” said Tom Monahan, CEO, Heidrick & Struggles. “This dynamic group embodies our values as a firm as well as our unwavering commitment to delivering superior client service. We’re excited to promote these outstanding leaders as they continue to shepherd our clients through their most pressing business and talent challenges.”

These leaders span Heidrick & Struggles’ priority practice and solution areas, as well as multiple regions globally.

Individuals appointed to Regional Leader:

Individual appointed to Global Managing Partner:

  • Todd Taylor, Client Driven Growth, a newly created role

Individuals appointed to Executive Search Global Practice Managing Partner:

Individuals appointed to Executive Search Regional Practice Managing Partner:

  • Liz Langel, Americas, Financial Services Practice
  • Ina Sood, Americas, Healthcare & Life Sciences Practice
  • David Burd, Americas, Corporate Officers Practice
  • David Crawford, Asia Pacific & Middle East, Global Technology & Services Practice
  • Tom Cunningham, Europe & Africa, Global Technology & Services Practice
  • Sarah Driscoll, Europe & Africa, Global Technology & Services Practice
  • Roman Wecker, Europe & Africa, Industrial Practice

Individuals appointed to Partner-in-Charge:

Individual promoted in Heidrick Consulting:

  • Eric Joseph, leading North America on an interim basis

About Heidrick & Struggles
Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory services and on-demand talent solutions, serving the senior talent and consulting needs of the world’s top organizations. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, we partner with clients to develop future-ready leaders and organizations, combining our expertise in executive search, leadership consulting, and on-demand, critical talent solutions to achieve the highest levels of profitability and performance. Helping our clients change the world, one leadership team at a time.® www.heidrick.com 

Media Contact
Bianca Wilson
Global Director, Public Relations
Heidrick & Struggles
[email protected]

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Finastra announces leadership transition: welcoming Chris Walters as new CEO

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LONDON, Jan. 6, 2025 /PRNewswire/ — Finastra, a global provider of financial services software applications, today announced a significant leadership transition. After nearly a decade of transformative leadership, Simon Paris will step down from his role as Chief Executive Officer. Chris Walters has joined Finastra and will assume the role of Chief Executive Officer.

Chris brings a wealth of experience from senior executive leadership positions, driving innovation and scaling technology companies. He recently served as CEO of Pluralsight and Avantax, a leading company within Financial Services, where he orchestrated significant performance improvement and the company’s successful sale. Prior to Pluralsight and Avantax, Chris served in a variety of leadership roles, including being a Partner at McKinsey & Company and the COO of Bloomberg Industry Verticals Group.

On his appointment, Chris said, “I’m excited to join Finastra at this pivotal moment in its journey and am impressed by the significant progress that has been made during Simon’s leadership. I look forward to working with the talented team to drive sustainable growth and continue to deliver more value to our customers, team members, and investors.”

Under Simon’s stewardship, the company has achieved remarkable milestones, including:

  • Leading the charge in Open Finance, following the merger of Misys and D+H in 2017 to form Finastra
  • Building a loyal customer base of over 8,000 clients in 130 countries, including 45 of the world’s top 50 banks
  • Achieving recognition as a leader in Generative AI, with all employees upskilled and ~50 capabilities in progress from ideation to production stages
  • Garnering extensive market accolades, including multiple product, culture, and leadership awards, and being named the #1 Banking Technology company, the #2 Financial Technology company, and appearing in the top 15 Software companies worldwide in 2024 alone
  • Delivering record financial performance and double-digit Annual Recurring Revenue (ARR) growth

As Finastra embarks on its new strategic sprint in 2025, the company is well-positioned for continued success. During the transition period, Simon and Chris will work closely together to ensure a smooth handover.

Simon reflected on his tenure, saying, “This journey with Finastra has been a privilege. Chris is a seasoned professional, and I am honored to ‘pass the baton’ to him. I leave incredibly proud of what Finastra has achieved so far and excited for the company’s future under Chris’s leadership.”

About Finastra
Finastra is a global provider of financial services software applications across Lending, Payments, Treasury and Capital Markets, and Universal (retail and digital) Banking. Committed to unlocking the potential of people, businesses and communities everywhere, its vision is to accelerate the future of Open Finance through technology and collaboration, and its pioneering approach is why it is trusted by ~8,100 financial institutions, including 45 of the world’s top 50 banks. For more information, visit finastra.com.

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DXC Technology’s AI Impact Helps Customers Across Industries Innovate with AI

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AI Impact leverages DXC’s combined consulting, engineering, and secure enterprise services

ASHBURN, Va., Jan. 6, 2025 /PRNewswire/ — DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, today announced AI Impact, an approach designed to help solve customers’ most pressing challenges. By combining DXC consulting, engineering and secure enterprise services, DXC will help clients across industries securely innovate and drive real business outcomes with AI.

DXC takes a pragmatic approach to AI by focusing on developing solutions that solve real world challenges and support business growth. With DXC’s AI Impact, customers benefit from DXC’s vast industry expertise and technology experience to build solutions, services and experiences together that will deliver real business outcomes using the latest technology innovation. Read more about DXC’s approach here

“AI has already captured the attention and imagination of industries everywhere. From AI agents to autonomous driving and personalized medicine, companies are taking steps to unlock value from AI, which promises to reshape our world,” said Howard Boville, EVP, Consulting & Engineering Services – Powered by AI. “With DXC’s AI Impact approach, we are helping to push the boundaries of what AI makes possible, guided by our team of consulting, engineering and technology experts to address our clients’ most pressing challenges.”

Customers across industries are leveraging AI Impact, including:

  • Automotive: DXC is helping customers leverage AI-powered diagnostic tools to make it easier for automotive manufacturers and service providers to identify potential issues before they become critical, reducing downtime and maintenance costs. DXC is also helping customers leverage AI to personalize every aspect of a vehicle, including personal assistants that learn a driver’s preferences and habits over time to make more intuitive recommendations.
  • Public Sector: To provide more transparency, governments are using DXC AI Impact to efficiently engage with citizens and make it easier for them to access public services. This includes the use of AI Agents and AI enhanced processes that streamline and simplify tax, national lending and even public healthcare processes.
  • Financial Services and Insurance: DXC is helping customers optimize operations, from underwriting and risk assessment to claims processing and customer service. By working with DXC, financial institutions are leveraging chatbots to make it easy for human agents to respond faster and more accurately to customer inquiries by analyzing thousands of documents in minutes with Generative AI.
  • Healthcare: DXC implemented an AI-powered app to help measure patient symptoms in real-time, analyzing data to provide clinicians with insights that enable more accurate diagnoses and treatment plans, improving the quality of care and proactively addressing prescription resistance.

For more information on DXC AI Impact and how we’re working with the most innovative industry leaders to securely innovate, visit here.

Forward Looking Statements

All statements in this press release that do not directly and exclusively relate to historical facts constitute “forward-looking statements.” These statements represent current expectations and beliefs, and no assurance can be given that any result, goal or plan set forth in any forward-looking statement can or will be achieved. Such statements are subject to numerous assumptions, risks, uncertainties and other factors that could cause actual results to differ materially from those described in such statements, many of which are outside of our control. For a written description of these factors, see the section titled “Risk Factors” in DXC’s Annual Report on Form 10-K for the fiscal year ended March 31, 2024, and any updating information in subsequent SEC filings. Readers are cautioned not to place undue reliance on such statements which speak only as of the date they are made. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any events or circumstances after the date of this document or to reflect the occurrence of unanticipated events, except as required by law.

About DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

CONTACT: Mihir Bellamkonda, Media Relations, [email protected]; Roger Sachs, Investor Relations, [email protected]

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