Connect with us
Prague Gaming & TECH Summit 2025 (25-26 March)

Fintech PR

Majority of Singaporeans Now Purchase Travel Insurance Through Digital Channels & Favor ‘Metered’ Policies, KoverNow Survey Finds

Published

on

majority-of-singaporeans-now-purchase-travel-insurance-through-digital-channels-&-favor-‘metered’-policies,-kovernow-survey-finds

New data from NUS and KoverNow confirms attitudes and preferences towards insurance across all demographics in Singapore is digitally focused

SINGAPORE, March 12, 2024 /PRNewswire/ — KoverNow, the popular digital insurance platform, has revealed the results of a new survey, conducted in co-operation with the National University of Singapore, into the attitudes and behaviour of smartphone users towards the purchasing of insurance products and services. The survey, which was carried out amongst 500 Singaporeans, shows a strong demand for travel insurance across all age groups, a preference to use digital channels when selecting and buying policies and an inclination toward ‘metered’ policies that can be turned on and off on demand.

Irrespective of income, 64% of all respondents said that they had previously bought travel insurance and plan to purchase it in the future. 43.7% travel 2-3 times a year and of this group a huge 91% said that they would buy travel insurance in the future. 28% travel more than 3 times annually, of which 84% currently own, or have previously bought, travel insurance. Only 1.5% have never bought a policy to protect them while travelling.

Purchasing preferences

While 53.4% of all respondents have used an online website for purchasing insurance, 11.8% have used a mobile app. A third (33%) said they had previously used a non-digital channel, such as a financial agent, or a broker, as their preferred channel, but only 8% had used a landline phone. Among those that travel 2-3 times a year, just 5.8% chose a non-digital channel as their preference.

The majority (70%) of the respondents in the survey were between 22 and 40 years old, and 30% were aged between 40 and 60. When asked for their views on mobile insurance apps, 38.2% of the 56-60 age group – which accounted for 11% of respondents – ranked their level of comfort with mobile applications at 2 (with 1 being most comfortable and 5 being least comfortable); 31.7% of 22-25 year olds said the same, as did 31% of 41-45 year olds. Among the younger age group, 95% were comfortable overall with purchasing insurance using an app. This finding reflects the results of a 2021 KoverNow survey of Millennials in Singapore which showed that they would be open to using a mobile app to purchase insurance. It is also reflective of the rapid hockey stick adoption rate for apps among Gen Z consumers.

The top five most important factors for Singaporeans when choosing a channel to buy insurance are: personalisation; brand reputation; clearly presented products and services; the provider being available where the customer is; and prompt service. The least important aspect is the removal of human interaction.

Policy preferences

The KoverNow research also asked respondents for their attitudes to policy features. Across all age groups, 79.6% said they thought it was important to have ‘metered’ insurance that could be turned on and off on demand. When asked about the ability to value an item as an additional service, 45.3% said it was very, or quite important. Premium affordability and coverage, however, is the most important priority.

Stephan Kaiser, CEO at KoverNow, said: “Singaporeans love to travel, and believe in the importance of insurance to protect themselves and their valuables. The sentiments expressed in the survey can be seen in the attitudes of our own customers, who use the KoverNow app to ensure they purchase both travel cover and dedicated items in one easy transaction. We also now clearly see the tip of the iceberg in consumer preferences entering the market through Gen Z customers who won’t even consider non-digital supply channels … which is a clarion call to the entire insurance industry.”

Advertisement

The research was carried out by Business Undergraduates at the National University of Singapore in November and December 2023 among legal residents of Singapore.

About KoverNow 

KoverNow is headquartered in Singapore, at the centre of its core markets in Asia Pacific. The company’s digitally enabled insurance platform dramatically improves the customer journey for purchasing and managing different types of personal insurance by streamlining processes and speeding up renewals, approvals and claims. The KoverNow platform can achieve these efficiency gains whilst providing transparency, speed and value to existing ecosystems, channel partners and policy holders. KoverNow’s insurance platform provides features and functionality that reflect changing consumer behaviours, such as greater control, flexibility and convenience in a truly mobile format. 

Logo: https://mma.prnewswire.com/media/2359543/KoverNow_Logo.jpg

Cision View original content:https://www.prnewswire.co.uk/news-releases/majority-of-singaporeans-now-purchase-travel-insurance-through-digital-channels–favor-metered-policies-kovernow-survey-finds-302085584.html

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Fintech PR

Amrop, a Leading Global Executive Search and Leadership Consulting Firm, Announces New Office in Japan

Published

on

amrop,-a-leading-global-executive-search-and-leadership-consulting-firm,-announces-new-office-in-japan

BRUSSELS, Jan. 10, 2025 /PRNewswire/ — Amrop, a leading global executive search and leadership consulting firm, appoints JOMON Associates as its new team in Tokyo, marking the group’s re-entry in the Japanese market and adding significant coverage in the Asia Pacific region.

Led by Naohiro Furuta, CEO, JOMON Associates is Japan’s premier leadership advisory firm, offering services in senior Executive Search, Board & Corporate Governance Consulting, Leadership Assessment and Executive Coaching.

With 13 consultants and a team of 30 employees, the firm serves more than 200 companies, constituting about one-third of Japan’s major companies and representing Japan’s key industry sectors, including Industrial & Automotive, Chemicals & Materials, Consumer & Retail, Pharmaceuticals & Healthcare, Finance & Insurance, IT and Telecommunications.

The firm’s deep connection to the local Japanese market is matched by its unsurpassed reputation for quality and its innovative approach to executive search. By offering personalized leadership advisory and board services in addition to its acclaimed recruitment solutions, JOMON Associates is well-positioned to support companies in their quest for transformative leaders.

Japan is a significant market for executive search and leadership consulting, and we are delighted welcome JOMON Associates to our global team,” says Annika Farin, Chair of the global Amrop Partnership. “We are now able to directly serve multinational companies operating in Japan as well as Japanese companies that are redefining boundaries as they follow their global or regional expansion strategies. Together with JOMON’s uncompromised quality approach and top market positioning, we can be instrumental in assisting these companies with the recruitment of their executive teams and attracting the best talent in new markets. “

“JOMON Associates shares our values and our ambition to continuing serving clients in the premium segment of the market. We feel naturally close to our new partners in Japan and are also proud to announce that Naohiro Furuta will immediately join our Board to help us drive the future of Amrop’s global partnership,” Farin added.

Naohiro Furuta, CEO JOMON Associates, added, “We are very pleased to announce that we have joined the global Amrop Partnership. As the global business environment becomes increasingly complex, the demand for strong and visionary leadership is higher than ever. Japanese companies are also strongly seeking talent to drive innovation and international competitiveness. Through our partnership with Amrop, we will provide our clients with valuable services that combine global insights and local expertise, making a significant impact on the domestic market and contributing to the international success of our clients.”

Amrop’s new Tokyo office is located at Tokyo Toranomon Global Square, 13th Floor, 1-3-1 Toranomon, Minato-ku, Tokyo. The addition of Japan office reinforces the group’s presence in the region, with teams in China, South Korea, India and Australia.

About Amrop

Amrop is a global leadership consulting firm, offering retained executive search, Board and leadership advisory services. We advise the world’s most dynamic, agile organizations on identifying and positioning Leaders For What’s Next – adept at working across borders, in markets around the world. Established in 1977, Amrop operates in Asia, EMEA and the Americas across 69 offices in 57 countries.

Advertisement

Media Contact:

The Amrop Partnership SC
Rue Abbé Cuypers 3
1040 Brussels, Belgium
T. +32 471 733 825
E. [email protected]
Brigitte Arhold, COO

Logo – https://mma.prnewswire.com/media/1755576/Amrop_Logo.jpg

 

Cision View original content:https://www.prnewswire.co.uk/news-releases/amrop-a-leading-global-executive-search-and-leadership-consulting-firm-announces-new-office-in-japan-302347193.html

Continue Reading

Fintech PR

Ultima Markets Wins “Best APAC CFD Broker 2024” Award, Setting New Standards in the Trading Industry

Published

on

ultima-markets-wins-“best-apac-cfd-broker-2024”-award,-setting-new-standards-in-the-trading-industry

HONG KONG, Jan. 10, 2025 /PRNewswire/ — Ultima Markets celebrated a landmark evening for the financial trading industry as the Traders Fair concluded in grand style. This globally recognised event brought traders, investors, and experts to celebrate excellence together. Ultima Markets has been honoured with the “Best APAC CFD Broker 2024” award, a testament to its leadership in delivering innovative trading solutions, exceptional customer service, and diverse product offering.

Ultima Markets captivated the crowd at its interactive booth, spotlighting its state-of-the-art trading platform and extensive portfolio of financial products. Visitors were drawn by the engaging exhibits and the buzz of the Bitcoin Valuation Challenge—a unique opportunity for attendees to showcase their market expertise in a lively and competitive setting. Winners celebrated with exclusive Ultima Markets merchandise, leaving a lasting impression of the company’s innovative and client-focused spirit.

Reflecting on the recognition, Jack Li, Regional Business Director at Ultima Markets, stated: “This award is more than an accolade; it reflects our dedication to empowering traders through cutting-edge solutions and exceptional service. Engaging directly with our clients, creating enjoyable experiences, and building lasting connections are the driving forces behind our pursuit of excellence.”

In a rapidly evolving financial landscape, Ultima Markets remains steadfast in its mission to lead the industry. The company continues to redefine trading excellence by delivering personalised strategies and introducing innovative tools that open new frontiers in trading, ensuring clients achieve their financial aspirations with confidence.

About Ultima Markets

Ultima Markets is a fully licensed broker and a multi-asset trading platform offering access to 250+ CFD financial instruments, including Forex, Commodities, Indices and Shares. We guarantee tight spreads and fast execution. We have now served clients from 172 countries and regions with our trustworthy services and well-built trading systems.

Ultima Markets has achieved remarkable recognition in 2024, winning prestigious awards such as the Best Affiliates Brokerage, Best Fund Safety in Global Forex Awards, and the Best APAC CFD broker in Traders Fair 2024 Hong Kong. As the first CFD broker to join the United Nations Global Compact, Ultima Markets underscores its commitment to sustainability and the missions to advance ethical financial services and contribute to a sustainable future.
To learn more about Ultima Markets, please visit our website, Facebook, X, Instagram, LinkedIn and YouTube.

Ultima Markets LOGO

Photo – https://mma.prnewswire.com/media/2593698/20250108_101422_TOUCHEDUP.jpg
Logo – https://mma.prnewswire.com/media/2509939/Ultima_Markets_LOGO.jpg

Cision View original content:https://www.prnewswire.co.uk/news-releases/ultima-markets-wins-best-apac-cfd-broker-2024-award-setting-new-standards-in-the-trading-industry-302347790.html

Continue Reading

Fintech PR

Bank Alfalah Acquires Strategic Stake in UAE Fintech Jingle Pay

Published

on

bank-alfalah-acquires-strategic-stake-in-uae-fintech-jingle-pay

DUBAI, UAE, Jan. 10, 2025 /PRNewswire/ — Bank Alfalah, a leading commercial bank in Pakistan with a network of over 1,000 branches, has announced its acquisition of a 9.9% equity stake in Jingle Pay, one of the fastest growing fintechs in the MENAP region. The Bank’s fintech investment underscores its commitment to driving digital transformation and fostering financial inclusion across key markets.

Jingle Pay has redefined the fintech space with its proprietary AI-powered tech stack already processing over 2 million transactions and facilitating over $1 billion in international money transfers in 2024, saving customers over $6 million in fees. Jingle Pay was recently awarded the top global fintech for remittances into Pakistan.

Jingle Pay has solidified its position as a high-growth fintech leader in the MENAP region, supported by prestigious investors, including MoneyGram, G42-backed Applied AI, and prominent U.S. venture capital firms known for backing global fintech giants like N26 and PayPal, Jingle Pay continues to disrupt the industry. Bank Alfalah’s equity investment and appointment to Jingle Pay’s Board signal a robust partnership aimed at driving growth and innovation. This collaboration leverages Bank Alfalah’s extensive infrastructure to amplify Jingle Pay’s impact on cross-border payments and digital banking, advancing its ambitious vision for the MENAP region.

Jingle Pay provides innovative services, including multi-currency accounts, instant money transfers via the world’s first remittance marketplace, card payments, and last-mile payouts across 150+ corridors in 99+ currencies. Additionally, its Remittance-as-a-Service solution enables banks, FinTech’s, and non-financial institutions to facilitate seamless international money transfers.

Jingle Pay plans to launch its digital banking services in Pakistan in Q1 2025 as a branchless banking mobile app targeting to bring seamless and inclusive financial services to the country’s largely unbanked population. Jingle Pay will leverage Bank Alfalah’s infrastructure to bring seamless banking solutions to millions of customers. The partnership will create synergies in cross-border payments strengthened by shareholder MoneyGram.

As Pakistan’s 5th largest remittance partner, Jingle Pay plays a crucial role in driving global financial flows that contribute significantly to the country’s GDP. Establishing local presence in Pakistan will strengthen its partnership and cross-border capabilities, further cementing Jingle Pay’s position as a leader in the remittance ecosystem.

Leadership Remarks

Farooq A. Khan, Group Head – Corporate, Investment Banking and International Business of Bank Alfalah, emphasized: “This acquisition is a milestone in our journey to lead the digital banking revolution. By combining Jingle Pay’s innovative platform with Bank Alfalah’s resources, we aim to redefine cross-border financial services and deliver exceptional value to millions of users.”

Amir Fardghassemi, Founder and CEO of Jingle Pay, said: “Partnering with Bank Alfalah empowers us to scale our vision of inclusive finance. Together, we aim to enrich the digital economy and create transformative cross-border financial solutions.”

The collaboration also enhances Bank Alfalah’s role in the global Payments ecosystem, strengthening its position as a leader in cross-border financial flows and delivering unparalleled value to customers in the MENAP and beyond.

Advertisement

About Bank Alfalah

Bank Alfalah is a leading commercial bank in Pakistan, with over 1,000 branches across 200 cities and an international presence in the UAE, Bahrain, and Afghanistan. Its heritage and prominence extend over 25 successful years, highlighted by achievements that reflect exponential growth in the country’s financial sector.

The Bank offers various products and services to private-sector institutions and governments, including corporate and investment banking, consumer banking, securities brokerage, commercial, small and medium enterprises, agricultural, Islamic, and asset financing.

The Bank has established itself as a premier digital bank by introducing various features on its banking app, such as Alfamall, Buy Now Pay Later, and Term Deposit Receipts. It has also launched Pakistan’s first digital lifestyle branch. 

About Jingle Pay

Jingle Pay, a UAE born fintech, is the MENAP region’s leading and fastest-growing fintech, specializing in cross-border money transfers licensed by Dubai Financial Services Authority (DFSA). Jingle Pay operates in the UAE, Bahrain, and Pakistan, offering cutting-edge financial services. Backed by global financial institutions like MoneyGram, Bank Alfalah, top-tier U.S. and international venture capital firms that have backed PayPal and N26, as well as G42 backed, Applied AI.

The company provides a wide array of solutions, including Remittance-as-a-Service for financial institutions, enabling seamless global payouts across 150+ corridors and 99+ currencies. Additionally, Jingle Pay operates a B2C app for retail customers, facilitating card payments and international money transfers focused on driving financial inclusion and leveraging AI to redefine cross border payments.

CONTACT: Jingle Pay, [email protected], +971 4 547 7778

Photo – https://mma.prnewswire.com/media/2594862/Jingle_Pay.jpg

Cision View original content:https://www.prnewswire.co.uk/news-releases/bank-alfalah-acquires-strategic-stake-in-uae-fintech-jingle-pay-302347236.html

Advertisement
Continue Reading

Trending