Fintech PR
Acquisition of Woven Group, accelerates iCXperience, the UK’s largest Privately Owned Call Centre Group towards £100m Turnover
- Acquiring most of the assets and trading business of the Woven Group from the administrators resulted in the saving of approx. 250 jobs and the creation in 2024 of an additional 200 new jobs.
- Included in the acquisition was the purchase of T-point, a software business previously acquired by the Woven Group in a £10m deal.
- Nine months after being acquired by the UK’s largest BPO Assembly, the Woven Group has shown to be back in profit.
MANCHESTER, England, March 13, 2024 /PRNewswire/ — iCXperience, the UK’s largest private-owned call centre group, has announced its first four months trading results from the acquisition of Woven, a prominent UK based BPO (Business Processes Outsourcing), of which has achieved profitability within its first year of transition.
Woven, based in Bristol & Ipswich has delivered its first ever profit in several years under its new ownership of iCXperience. Woven Solutions Group’s, which included well-known call centre companies such as Ansaback, Direct Response, and Office Response, was purchased and came out of administration last year.
With over £42.7m of capital deployed, Woven Solutions Group had rapidly grown since 2018 through acquisitions of several regional call centre businesses in Bristol, Ipswich, and across the UK.
Katherine Horton, Group HR, said: “We are delighted to have added the Woven Group into our Portfolio list. The acquisition ensured the continued growth and success of our business, and our first 9 months of working with our new colleagues at Woven has already delivered innovative and effective solutions for all our clients.”
Reuben Singh, Group CEO said: “We are currently involved in multiple acquisitions while experiencing significant year-on-year organic growth across its businesses. Our aim is to preserve the successful culture of Woven that has contributed to its accomplishments, whilst integrating it into our Group and enhance our overall capabilities across the various businesses.”
Last April, the Group acquired most of the assets and trading business from the administrators of Woven Solutions Group & several associated companies, saving hundreds of jobs. Woven and other planned acquisitions will accelerate the Group’s growth plans to exceed £100m turnover. The trademarks & brands of Woven were also acquired as part of the deal which along with most of the assets, safeguarded the employment of hundreds of staff who were transferred into the new company, that now trades as We are Woven.
In the last filed accounts before administration, WSL Group had revenues of over £19.6m, and the acquisition has given We Are Woven the ability to scale its UK operations and increase both its client base delivery of customer service outsourcing services. Since the acquisition We are Woven has continued to grow across different sectors, such as Ecommerce, and Facilities management, and supports the Telecommunications sector with emergency call-out and 24-hour customer services. The acquisition was funded with Group’s cash reserves, and it will continue to be 100% family-owned with no equity or debt partner.
We are Woven holds a very strong business proposition with a very established and experienced management team and the Woven Group has had significant invested in the business over the years with a long track record of established clients. The Woven acquisition was strategic for iCXperience as it adds presence of a 400-seater site in Bristol, Ipswich and large work base of homeworkers.
Reuben Singh, Group CEO adds: “We are pleased to have added the Woven Group last year to our portfolio of UK based Outsourcing Companies. This has given us an even stronger presence across the UK. We are proud to have acquired such well-established and reputable companies such as Direct Response, Ansaback, Office Response as part of the acquisition. We are committed to delivering the highest level of customer service outsourcing for our clients & also as we grow our Medical divisions that has worked tirelessly throughout the pandemic and as we emerge from this. This acquisition not only gives the Group meaningful scale and footprint across the UK, but it will also improve We are Woven’s ability to expand its service offering, increase its surge, and improve disaster recovery.”
About We Are Woven
We Are Woven is a customer experience agency based in Bristol and Ipswich. With over 400 employees, the company provide a range of services, including customer service support, digital marketing, and create design. We Are Woven is committed to delivering innovative and effective solutions to its clients, and it dedicated to providing the best possible customer experience.
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Fintech PR
Rokt Announces Secondary Transaction, Increasing Valuation to US$3.5 Billion, and Appointment of Anita Sands to the Board of Directors
NEW YORK, Jan. 16, 2025 /PRNewswire/ — Rokt, the global leader in ecommerce unlocking real-time relevancy in the moment that matters most, today announced a secondary transaction amid strong demand from new and existing investors. The company has signed a stock purchase agreement for ~US$335 million with investors including Tiger Global Management, Square Peg, Barrenjoey and SecondQuarter. Board members including Janchor Partners’ John Ho, Terry Bowen and Karen Katz are also buying shares. This agreement values the business at US$3.5 billion.
“Rokt has delivered exceptional growth since launching 12 years ago, with our revenue trajectory continuing to accelerate – this year achieving 43% growth year over year, reaching US$600 million,” said Bruce Buchanan, CEO and co-founder of Rokt. “This was driven by outstanding performance across the Rokt Network, including our ecommerce products, our new Rokt Pay+ product, our international business, and our small and medium-sized business through AfterSell. In addition, we invested more than US$60 million in the Rokt Brain, our AI and machine learning customer relevance engine, and delivered a 28% improvement in relevance.”
“Rokt is a trusted and valuable partner to a significant – and growing – roster of clients across the globe,” said Griffin Schroeder, Partner at Tiger Global. “We’re pleased to increase our investment as they continue to deliver for their customers.”
“Over the past six years, Rokt has grown revenue 10 times and invested heavily in product and network, while still maintaining profitability,” continued Buchanan. “Following significant inbound investor interest, we are thrilled to be able to offer employees and early investors access to over $100 million in liquidity.”
Rokt is also delighted to announce Anita Sands, Ph.D., is joining Rokt’s Board of Directors. Dr. Sands is a US-based investor, advisor and speaker who serves on the boards of numerous public and private companies, including ServiceNow and Nubank, where she is Lead Independent Director. Prior to this, she had a career spanning financial services and technology, including serving as Group Managing Director and Chief Operating Officer of UBS Wealth Management Americas.
“Rokt is transforming ecommerce through relevancy and enabling companies across verticals and across the globe to tap new revenue streams,” said Dr. Sands. “I’m extremely pleased to join the Rokt board at such an exciting moment and to work closely with the leadership team as it propels the company to new heights.”
About Rokt
Rokt is the global leader in ecommerce, unlocking real-time relevancy in the moment that matters most. The company’s AI- and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies, including Live Nation, Macy’s, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. mParticle by Rokt is the central nervous system providing real-time data activation to unlock value across ecommerce, advertising and customer engagement. Rokt has achieved consistent annual growth of more than 40% across the past decade, driven by its unique partnership model that returns $7 from every $8 of value back to partners. Rokt is headquartered in New York City. The company has offices in 10 global locations and serves clients throughout North America, Europe and Asia-Pacific, solidifying its position as a key player in the global ecommerce ecosystem. To learn more, visit Rokt.com.
For media inquiries, please contact:
Sarah Fisher, VP Communications
[email protected]
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Fintech PR
Salv opens applications for Bridge cohort to protect customers from APP fraud and disrupt criminal networks
- Salv’s next Bridge cohort will tackle cross-border APP fraud together, one of the fastest-growing financial crimes.
- Criminals exploit gaps in cross-border payment systems, using speed and fragmented regulations to steal funds.
- Salv Bridge connects financial institutions to close these gaps. Real-time collaboration stops fraud by protecting customers and disrupting criminal networks.
- Applications for the Bridge cohort are now open limited to just 30 companies. The deadline to apply is Monday 31 March, 2025.
LONDON, Jan. 16, 2025 /PRNewswire/ — European Regtech scale-up Salv is inviting applications for the next cohort of its acclaimed Salv Bridge network. This exclusive cohort of 30 banks, fintechs and crypto companies will share intelligence to tackle the growing issue of Authorised Push Payment (APP) fraud.
APP fraud, also known as account-to-account fraud, bank impersonation fraud or payments fraud, occurs when customers are tricked into sending money to accounts controlled by criminals posing as legitimate payees.
Criminals are thriving on industry silos and regulatory gaps. With global losses from APP fraud projected to reach $7.6 billion by 2028, the financial industry is under immense pressure to find solutions.
Salv Bridge is the first real-time collaboration platform for fraud prevention and recovery. Live for four years in Europe, the platform supports over 70 financial institutions across Europe that use the platform to share intelligence.
Alerts sent by members through the Bridge platform have a true positive rate of over 90%, and companies see recovery rates as high as 80%. When there’s a suspicion of APP fraud, fincrime investigators from different institutions share intelligence to track potentially stolen funds, safeguard customers, and disrupt criminal networks.
“The companies in this cohort will play an active role in proactively combatting APP fraud,” said Ester Eggert, Head of Product at Salv. “By uniting crime fighters across our industry within an intelligence sharing network, we can stop APP fraud before it’s too late. Criminals work in networks, so it’s high time the industry started working in networks too. It’s criminals who should be out of pocket, not customers.”
Applications are now open and spaces limited to 30 companies. Financial institutions interested in joining the Salv Bridge cohort can apply by visiting the Salv website (https://info.salv.com/bridge-app-fraud-cohort). Interested companies are invited to apply from today until Monday 31 March, 2025.
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View original content:https://www.prnewswire.co.uk/news-releases/salv-opens-applications-for-bridge-cohort-to-protect-customers-from-app-fraud-and-disrupt-criminal-networks-302353191.html
Fintech PR
JETOUR Speeds Ahead: Record-Breaking Sales with 80.3% Growth in 2024
WUHU, China, Jan. 16, 2025 /PRNewswire/ — JETOUR, the fast-rising global automotive brand, has shattered industry records in 2024, achieving a remarkable 568,387 units in annual sales, marking an extraordinary 80.3% year-on-year growth. This outstanding performance positions JETOUR as a major player in the global SUV market, redefining the pace of success and setting a new standard for the automotive industry. From a promising startup six years ago to a global force, JETOUR is quickly reshaping global automotive landscape with innovative products, unmatched performance, and a customer-first approach.
JETOUR Speed Takes Over Global Markets
In 2024, JETOUR reached new heights in global markets, securing top rankings in the SUV sector in regions such as the UAE, Saudi Arabia, Qatar, and Peru. The JETOUR models have been lauded for their stylish designs, advanced technology, and superior performance, earning numerous accolades, including the “Recommended Model” from Chile’s Recomendados Autocosmos 2024, as well as “Best Design” and “Best 7-Seater Car of the Year” awards in Egypt. JETOUR was also honored with the “2024 Red Dot Design Award”, further establishing its reputation for excellence in automotive design. These achievements reflect JETOUR’s commitment to delivering high-quality, innovative vehicles to global customers.
JETOUR’s growth is further evidenced by its expanding global footprint, now present in 65 countries with over 2,000 sales and service networks worldwide. With a fast-growing international presence, JETOUR has solidified its position as a globally recognized brand, offering products that cater to both everyday drivers and adventurous travelers.
Innovative Products Tailored for Global Travelers
JETOUR is always committed to meeting the needs of global travelers. The T2, JETOUR’s first light off-road vehicle launched in early 2024, has captured the attention of consumers in markets like the UAE, Saudi Arabia, and Qatar. With its sleek design and high-performance off-road capabilities, the T2 has quickly become a favorite among those seeking an exciting yet practical vehicle for their travels. As part of its sustainability efforts, JETOUR also unveiled the T2 i-DM hybrid model in December 2024, integrating advanced hybrid technology to offer a greener driving experience while maintaining JETOUR’s signature performance. This hybrid model reflects JETOUR’s commitment to reducing environmental impact while still delivering an exciting driving experience for customers seeking sustainable travel solutions.
Building the International Traveler Community
JETOUR’s dedication to its customers goes beyond just providing vehicles—it is about building a lasting connection with travelers. The “Traveler” community was introduced to global users to share experiences and enjoy exclusive benefits. The platform offers global warranty services, exclusive travel perks, and a community where JETOUR users can exchange stories of their adventures. In 2024, JETOUR hosted its inaugural International Fan Festival in Qatar. The event highlighted JETOUR’s commitment to fostering a strong, interconnected community of global travelers who share a love for adventure.
Further strengthening its customer services, JETOUR established a large spare parts warehouse in Dubai, ensuring efficient after-sales services for customers across the Middle East. JETOUR’s customer-first philosophy extends to its enhanced service offerings, ensuring a reliable ownership experience for customers worldwide.
Global Corporate Social Responsibility Initiatives
In addition to its commercial success, JETOUR has remained deeply committed to social responsibility and community impact. In 2024, the company undertook several key initiatives, including rural road development in Kazakhstan to improve transportation for local communities, book donations for children in Saudi Arabia to support education, and a partnership with the Cheetah Conservation Fund (CCF) to support cheetah conservation efforts in Africa. These efforts underscore JETOUR’s dedication to making a positive and lasting impact on the communities it serves, further solidifying its reputation as a socially responsible brand that cares for both people and the planet.
Looking Ahead: JETOUR’s Vision for 2025
Looking ahead to 2025, JETOUR is set to expand its “Travel+” concept, offering even more tailored and personalized travel experiences for its customers. JETOUR aims for its leadership in the hybrid off-road vehicle segment, with various hybrid models set to launch in the coming years. These models will offer adventurers a sustainable way to explore the world without compromising on performance. JETOUR’s expansion efforts will also focus on strengthening its global networks, ensuring that its innovative products and top-tier services reach even more consumers across the globe.
“JETOUR’s record-breaking performance in 2024 is a testament to our unwavering commitment to innovation, sustainability, and customer satisfaction,” said Mr. Ke Chuandeng, Vice President of JETOUR Auto. “As we look toward 2025 and beyond, we are excited to continue empowering global travelers with cutting-edge vehicles and unique travel experiences that enhance their journeys.”
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View original content:https://www.prnewswire.co.uk/news-releases/jetour-speeds-ahead-record-breaking-sales-with-80-3-growth-in-2024–302353186.html
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