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PalawanPay engages over 20 million users through CleverTap

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SAN FRANCISCO and MUMBAI, India, Oct. 9, 2024 /PRNewswire/ — PalawanPay, a leading e-wallet solution from the Palawan Group of Companies, has partnered with CleverTap, the all-in-one engagement platform, to enhance customer engagement, drive personalization, and fuel significant growth.

Recognized as one of the fastest-growing e-wallets in the Philippines, PalawanPay complements its nationwide physical presence by offering a comprehensive suite of services accessible anytime, anywhere. The app plays a crucial role in realizing the company’s vision of becoming the leading money shop in the Philippines by providing advanced, technology-assisted financial services. Building on its substantial success, PalawanPay continuously strives to enhance financial activity rates, increase product awareness, and transition anonymous users into verified customers. The company also focuses on boosting conversions and re-engaging users to further strengthen and expand its growing user base.

CleverTap’s tailored solutions are pivotal in driving PalawanPay’s activations by unifying customer profiles and reducing drop-offs. These solutions accelerate transactions through personalized engagement and targeted promotions, maximizing user retention with automated reminders and real-time omnichannel optimization. Additionally, they proactively engage at-risk users to minimize churn and encourage reinstallation.

By deploying CleverTap’s integrated platform, PalawanPay engages with over 20 million users and achieves:

  • 2.2x increase in conversion rates for new users within 1 week of the first app launch, with previously unbanked individuals in the Philippines gaining access to digital currency.
  • 7x increase on monthly repeat transaction rate for highly engaged users, relying on PalawanPay for their monthly financial transactions as compared to less engaged users.
  • 30% contribution margin on total transacted users, significantly contributing to PalawanPay’s overall transaction volume, demonstrating their loyalty and trust in the platform.

Third Librea, President and CEO of PalawanPay, said “At PalawanPay, our mission is to transform financial services in the Philippines by integrating advanced technology with our extensive network. Our collaboration with CleverTap has been instrumental in achieving our goals. The ability to personalize user experiences and deliver targeted promotions has significantly increased our customer engagement and transaction rates. This partnership not only enhances our offerings but also brings us closer to realizing our vision of becoming the leading money shop in the Philippines. We are excited about the future and remain committed to providing accessible and reliable financial solutions to our customers nationwide.”

Marc-Antoine Hager, Regional Head – SEA, CleverTap said “We are thrilled to collaborate with PalawanPay in their accelerated growth journey as they aim to transform financial services in the Philippines. At CleverTap, our focus is on empowering digital-first businesses to create meaningful customer experiences through personalized engagement and data-driven strategies. By integrating our platform, PalawanPay has been able to forge deeper connections with users and address critical challenges around user retention and conversion. We are excited to support PalawanPay as they continue to innovate and expand their services. We look forward to working with them to achieve even greater milestones together.”

PalawanPay was honored with multiple prestigious accolades at the Asian Banking & Finance Fintech and Retail Banking Awards 2024. The company continues to demonstrate its commitment to financial innovation and inclusion, delivering solutions that resonate with both consumers and the industry.

About Palawan Group of Companies:

The Palawan Group of Companies is composed of products and services such as Palawan Pawnshop, Palawan Express Pera Padala, Palawan ProtekTODO, Palawan Credit, and PalawanPay. A brand trusted by Filipinos for almost 4 decades, PGC is one of the fastest-growing financial institutions in the country. With its strength in remittance and pawning services, the company is the market leader in the industry and has over 70,000 branches, Pera Padala outlets, and PalawanPay Money Shops nationwide.

Palawan Group of Companies offers pawnbroking services, domestic and international remittances, microinsurance, bills payment, electronic mobile phone loading, cash-in of e-wallets, money exchange, ATM withdrawal, and cash disbursements.

Palawan Group of Companies introduced PalawanPay, an e-wallet app that allows users to send and receive remittances anytime, anywhere. PalawanPay is the company’s latest digital solution, offering faster, safer, and more convenient transactions. In addition to remittances, the app provides access to other financial services, including bills payment, e-cellphone load top-ups, and scan-to-pay QRPH codes. The app also features integrated functionality for pawn renewal, jewelry item purchase, ProtekTODO personal insurance, and international remittance claims.

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Palawan Pawnshop, Palawan Express Pera Padala, and PalawanPay are supervised by the Bangko Sentral ng Pilipinas. For more information, go to Palawan Pawnshop and PalawanPay Websites.

About CleverTap

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

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Fintech PR

Juniper Square to Acquire Forstone Luxembourg to Expand Global Fund Administration Footprint

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SAN FRANCISCO, Oct. 16, 2024 /PRNewswire/ — Juniper Square, the leading provider of innovative fund software and administration solutions for the private markets, today announced a definitive agreement to acquire Forstone Luxembourg, a division of Forstone Group, to expand its global fund administration and fund services footprint. The transaction is subject to customary regulatory approvals.

Founded in 2021, Forstone Luxembourg provides fund administration, transfer agency, and other fund services in Luxembourg. The strategic acquisition of Forstone Luxembourg brings additional expertise and an established presence in the European market, which reinforces Juniper Square’s commitment to providing a global and comprehensive suite of services to its clients, enabling them to navigate the complexities of cross-border operations with greater ease and efficiency.

Alex Robinson, CEO and Co-founder of Juniper Square commented, “This acquisition stems from the approach we’ve taken since day one: working closely with our customers to deeply understand their needs and finding new, innovative ways to support them. Our global expansion efforts, which began earlier this year in India, are further strengthened with this acquisition. We’re thrilled to welcome the Forstone Luxembourg team to Juniper Square and bring their deep knowledge and expertise on the Luxembourg market to our clients.” Robinson added, “As we got to know Forstone Luxembourg, it became clear that they share our values, passion, and vision for transforming the private markets, and we’re excited to welcome them to the Juniper Square family.”

Arnaud Brive, Co-founder and Managing Partner of Forstone Luxembourg said, “Juniper Square is making a tremendous impact in the private markets, and their innovative approach sets them apart in the industry. We’re excited to join forces and are confident that together, we will achieve great things.”

Christine Egbert, General Manager for Fund Administration at Juniper Square, who will oversee integrating Forstone Luxembourg’s team, existing client base, and technology stack into the Juniper Square environment, commented, “I joined Juniper Square to help scale a world-class service organization that delivers a truly modern solution to its clients. With the acquisition of Forstone Luxembourg, we can now offer Luxembourg-based administration services to our customers, an important milestone for our company.”

The transition is subject to final regulatory approval, following which Forstone Luxembourg will operate as Juniper Square Luxembourg. The Forstone Group will continue to execute its strategy to service the Luxembourg market by leveraging its expertise in the private markets and real estate sector through core services such as traditional bookkeeping and consulting.

Juniper Square is the leading provider of innovative fund software and administration solutions for the private markets, helping GPs and LPs seamlessly connect and communicate across every stage of the investment lifecycle. From fundraising and onboarding to investor management and fund administration, Juniper Square empowers investment managers to accelerate fundraising, scale operations efficiently, and improve investor satisfaction. With over 2,000 GPs relying on its platform to manage more than 38,000 investment entities, 600,000 LP accounts, and $1 trillion in investor equity, Juniper Square continues to invest in cutting-edge technology. The firm’s focus on mastering data management and leveraging modern solutions delivers a compelling and seamless experience for both fund managers and their LPs. Learn more at https://www.junipersquare.com/.

Juniper Square has signed a definitive agreement to acquire Forstone Luxembourg, a division of Forstone Group.

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CoinDesk bolsters information services offering with strategic acquisition of CCData and CryptoCompare

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NEW YORK and LONDON, Oct. 16, 2024 /PRNewswire/ — CoinDesk, one of the most trusted media, events, indices, and data companies for the global crypto economy, today announced that it has acquired CCData, a U.K. FCA-regulated benchmark administrator and one of the leading providers of digital asset data and index solutions, including its trusted retail site, CryptoCompare, which serves over 300,000 active users. The acquisition significantly scales CoinDesk’s information services and data products, while offering enhanced cross-sell opportunities to CCData and CryptoCompare’s extensive number of institutional and retail clients.

For over a decade, CCData has been providing its institutional-grade data solutions, digital asset index suite, and award-winning research to government, institutional, and retail clients navigating the digital asset ecosystem. The acquisition of CCData’s robust data platform and retail platform CryptoCompare further strengthens CoinDesk’s data offerings, immediately increases subscription revenues, and complements the existing suite of solutions offered by CoinDesk Indices and CoinDesk Media.

“Over the past ten years, CCData has become one of the most respected and reliable data platforms for digital assets, earning the trust of numerous users seeking to understand and leverage their potential,” said Sara Stratoberdha, CoinDesk CEO. “We are thrilled to begin integrating CCData’s high-quality, robust, and trusted data platform and retail suite across CoinDesk’s existing products and services to unlock greater opportunities for our customers.”

“We are incredibly excited to join forces with CoinDesk as we embark on the next chapter of CCData’s journey,” said Charles Hayter, CEO and Co-Founder of CCData. “CoinDesk is an integral pillar of the digital asset sector, from its award-winning journalism to flourishing index business. I am deeply proud of what CCData and CryptoCompare have accomplished over the past decade, and with CoinDesk as our partner, I’m confident that we will continue to build a legacy that supports and empowers our clients and the broader crypto industry.”

CoinDesk business update

Since 2014, CoinDesk Indices has been at the forefront of the digital asset revolution, empowering investors globally with tens of billions of dollars in benchmarked assets. Flagships such as the CoinDesk Bitcoin Price Index (XBX) and the CoinDesk 20 Index set the industry standard for measuring, trading, and investing in digital assets. Since launching in January 2024, the CoinDesk 20 perpetual futures contract has attracted substantial institutional interest, driving a trading volume of over $8 billion.

CoinDesk Media provides news, analysis and real-time insights on digital assets and blockchain technology and holds large-scale conferences for industry professionals. CoinDesk Media’s products and services reached an estimated audience of 45.5 million people during the first half of 2024. The Consensus conference, one of the world’s largest and longest-running digital asset events, attracted over 15,000 registrations in 2024. Consensus Hong Kong and Consensus Toronto will take place on February 18-20 and May 14-16 in 2025, respectively.

Advisor

Morgan, Lewis & Bockius LLP served as legal advisor to CoinDesk on the transaction.

Media contacts

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CoinDesk

[email protected]  

CCData

[email protected]

About CCData

CCData is an FCA-regulated benchmark administrator and global leader in digital asset data, providing institutional-grade digital asset data and settlement indices. By aggregating and analyzing tick data from globally recognised exchanges and seamlessly integrating multiple datasets, CCData provides a comprehensive and granular overview of the market across trade, derivatives, order book, historical, social, and blockchain data.

To learn more about CCData, go to: www.ccdata.io.

About CoinDesk

CoinDesk is one of the most trusted media, events, indices, and data companies for the global crypto economy. CoinDesk Indices offers expertise in digital asset indices, data, and research to educate and empower investors. Since 2013, CoinDesk Media has led the story of the future of money and investing, illuminating the transformation in society and culture that comes with it. Our award-winning team of journalists delivers news and unparalleled insights that bring transparency, comprehension, and context. CoinDesk Events gathers the global crypto, blockchain, and Web3 communities at annual events such as Consensus, the world’s largest and longest-running crypto festival.

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HGC Global Communications Launches Data Center Interconnect Clusters to Transform Connectivity Across Asia

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HONG KONG, Oct. 16, 2024 /PRNewswire/ — HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, is pleased to announce the launch of Data Center Interconnect (DCI) clusters in key mature and emerging data hubs across Asia. This strategic initiative aims to elevate exceptional in-country and inter-country connectivity, providing enterprise solutions specifically designed to meet the evolving demands of the globe digital landscape.

HGC as the Leading Operator in Establishing In-Country DCI Clusters Across Asia

HGC’s expertise in navigating the criteria shaping the digital transformation of emerging hubs in Southeast Asia has enabled the successful launch of DCI in key locations such as Malaysia, the Philippines and Thailand. Coupled with mature hubs in Hong Kong and Singapore, this initiative forms an extensive DCI infrastructure that connects major data centers across Asia. HGC fully manages well-established infrastructure and local expertise in each location within DCI cluster, ensuring low latency and a swift mean time to recovery (MTTR). With over 30 years of experience, the HGC team in Hong Kong headquarters will provide comprehensive support to regional operations while enhancing local services. The DCI clusters will be offered to our carriers partners, combining to their networks enhancing its strength and integration to their DCI infrastructure. By combining experienced headquarters support with local expertise, HGC is dedicated to further elevating and uplifting its service offerings.

Expanding Inter-Country Connectivity: HGC’s Unique Proposition in Regional DCI Clusters

Building on HGC’s In-Country DCI clusters, the company presents a unique proposition within the regional DCI landscape across Asia. This strategic advantage allows HGC to deliver diverse and flexible cross-country DCI services, facilitating seamless access for customers from Africa, Americas, Europe and the Middle East who are looking to enter the region.

With extensive experience in expanding international markets, HGC’s well-trained team excels at managing unexpected incidents. In such situations, HGC is equipped to provide alternative services for affected clients, utilizing its extensive global connections.

HGC’s Connectivity Solutions: Navigating the Digital Transformation

In response to increasing demand of AI and other emerging applications in the digital era, there is a heightened need for robust connectivity. Leveraging HGC’s strengths in both In-Country and inter-country presences, the company is ideally positioned to provide a variety of customized low-latency cross-border connectivity, ICT services, and cybersecurity solutions, all built on a robust regional DCI fabric. These connectivity services include Eyeball-as-a-Service, IP-related services, and AMS-IX – the internet exchange solution.

Ravindran Mahalingam, Senior Vice President, International Business of HGC said: “We are eager to showcase HGC’s DCI clusters which we believe will perfectly meet the digital transformation needs of enterprises. Our unique strengths in Asia, combined with our global reputation and network, position this solution to effectively address the challenges of shifting the emerging economies to modernize inclusively in the rapidly digitalising era.”

About HGC Global Communications Limited 

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HGC Global Communications Limited (HGC) is a leading Hong Kong and international telecom operator and ICT solution provider. The company owns an extensive network and infrastructure in Hong Kong and overseas and provides various kinds of services. HGC has 21 global offices and staff presence in 33 cities worldwide. It provides telecom infrastructure service to other operators and serves as a service provider to corporate and households. The company provides full-fledged telecom, data centre services, ICT solutions and broadband services for local, overseas, corporate, SME and mass markets. HGC owns and operates an extensive fibreoptic network, five cross-border telecom routes integrated into tier-one telecom operators in mainland China and connects with hundreds of world-class international telecom operators. The company is committed to further investing and enriching its current infrastructure and, in parallel, adding on top the latest technologies and developing its infrastructure services and solutions. In 2019, HGC Group completed the acquisition of Macroview Telecom Limited (Macroview), a leading digital technology solution and managed services provider. The addition of Macroview further accelerates HGC Group’s digital transformation path and positioning as a pioneering ICT and digital services leader. HGC is a portfolio company of I Squared Capital, an independent global infrastructure investment manager focusing on energy, utilities, transport, social infrastructure, digital infrastructure, and environmental infrastructure in North America, Europe, Latin America and Asia.

To learn more, please visit HGC’s website at: www.hgc.com.hk 

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