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St-Hubert selects Intouch Insight’s customer experience management software, LiaCX™

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Intouch Insight Ltd. (“Intouch”) (TSXV: INX) (OTCQB: INXSF) today announced that it has signed a two-year agreement with St-Hubert BBQ Ltd. to provide its customer experience management software, LiaCXTM. The agreement is for two years and will renew on an annual basis until terminated by either party.

St-Hubert is part of Recipe Unlimited Corporation (formerly Cara Operations Limited). St-Hubert currently operates 124 restaurants in Canada and is known for its famous roasted chicken served since 1951. The restaurant chain will use LiaCX to collect and combine real-time customer feedback, contextual data, and operational data. The LiaCX platform will provide St-Hubert with a deep understanding of customer experience (CX) at every location and empower teams across the organization to take effective, measurable actions to drive ongoing CX improvements.

“Excellent customer experience is crucial to me and all the franchisees of our restaurants. We were looking for ways to take our customer experience data collection and analysis to another level,” said Richard Scofield, President of St-Hubert BBQ. “The Intouch product is user friendly and includes forward-thinking elements such as artificial intelligence and predictive analytics that we felt would best support our commitment to customer satisfaction, employee engagement, and superior results. When we considered the product’s strength, competitive pricing, and the company’s long history of customer service, we felt that Intouch was the right decision.”

“We are absolutely thrilled to have been chosen to partner with such a strong and iconic brand in Québec as they continue to measure and improve their customer experience. We are confident that by combining our patent-pending Action CampaignTM technology with our automated collection and analysis of customer feedback and contextual data, we will be able to provide tremendous value to St-Hubert,” said Cameron Watt, President & Chief Executive Officer, Intouch Insight. “We are excited about how progressive the management at St-Hubert is about leveraging technology to deliver better experiences, and we anticipate that this partnership will continue to flourish as we work together more closely. We are looking forward to discussing some of the more cutting-edge applications of LiaCX such as Internet of Things sensors,” said Watt.

 

SOURCE Intouch Insight Ltd.

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New Research Reveals SafelyYou’s AI-Enabled Fall Detection Reduces Need for Emergency Service Care in Dementia Care Facilities

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Real-time fall detection using SafelyYou’s artificial intelligence-enabled video recording reduced the need for emergency services by a staggering 80% in dementia care facilities, according to research results published in the American Journal of Managed Care. The study closely examined the impact of SafelyYou’s memory care-focused technology to detect falls, videotape falls and notify care staff so that video review of the incident could occur immediately after each fall.

“According to the Alzheimer’s Association Report (2016), fall injury is the leading cause of Alzheimer dementia–related hospitalizations, with $5.3 billion in annual cost to Medicare,” said Glen Xiong, Advisory Board Member for SafelyYou. “In residential care facilities, individuals with dementia fall, on average, four times per year and twice as often as other residents. Falls often go unwitnessed. Due to uncertainty regarding the seriousness of each fall, facility staff frequently activate local emergency medical teams to examine the residents, and such visits often result in emergency department visits.”

The study, supported in part by a National Institutes of Health, National Institute of Aging Small Business Innovation Research Grant, was conducted with enrolled participants on June 1 to Aug. 31, 2018. Fall incidents and outcomes were routinely recorded for facility residents, and facility staff reviewed the falls in real time, immediately after each incident, for study participants.

Among 147 falls in the control group, 52 (35.4%) resulted in EMT visits and 36 (24.5%) resulted in ED visits. In contrast, the intervention group had 83 falls, with 13 (15.7%) and seven (8.3%) resulting in EMT and ED visits, respectively. There were relative reductions of 75% in EMT visits and 80% in ED visits.

The AI-enabled camera fall detection system coupled with staff review of fall videos led to more accurate identification of serious falls and incidents compared with less serious falls, such as when a resident intentionally moved to the ground but did not fall.

“Using emergency services less frequently leads to lowered healthcare costs and stress for everyone,” said George Netscher, CEO of SafelyYou. “Speaking with families and hearing the testimonials is really the very best part of our day.”

For more information on the pilot study results, visit: American Journal of Managed Care. To learn more about reducing falls and ED visits for residents in memory care, contact info@safely-you.com.

 

SOURCE SafelyYou

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Metadata.io Emerges as MarTech Force with Rapid Company Growth and Leader Position in G2 Crowd Summer 2019 Momentum Grid® Report for Account-based Execution

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Metadata.io (https://www.metadata.io/), the AI-powered account-based advertising platform for predictable B2B lead generation, today announced it is fast rising as a leader in the MarTech industry based on customer satisfaction. As a second-place Leader in G2 Crowd’s Summer 2019 Momentum Grid® Report for Account-based Execution, Metadata helps CMOs deliver a qualified pipeline to sales organizations by generating a predictable flow of inbound MQLS from within their target accounts.

Metadata customers like Nutanix, Nexmo and others have repeatedly won awards for best performing campaigns on LinkedIn and Facebook. They are among a growing list of early adopters that are achieving the industry’s top benchmarks in customer acquisition and ROAs using Metadata.

See the full Summer 2019 Momentum Grid Report here: http://bit.ly/2xGyaA5

“Our ranking is 100 percent attributed to our sophisticated customer base who bravely adopted early AI technology and achieved great ROI multiplier through automation and experimentation,” said Gil Allouche, CEO of Metadata. “Together, we are transforming marketing operations with AI. With Metadata, B2B marketers gain unprecedented ROI from digital investment, in a more predicted, measured fashion.”

“Our investment with Metadata empowered us to automatically target and convert sales-qualified leads that not only impacted revenue, but completely automated and simplified the execution of our account-based campaigns,” said Rob Bethell, Marketing Manager at RStudio.

For the quarterly Grid Momentum Report, G2 Crowd rates products based on reviews gathered from the user community, as well as data aggregated from online sources and social networks. The Momentum Grid for Account-based Execution is based on scores calculated using the G2 Satisfaction algorithm and G2 Momentum algorithm from reviews collected through May 29, 2019. In the Summer 2019 momentum report, Metadata showed strong growth in reviews, social and web.

 

SOURCE Metadata.io

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Knowmatix: An Online Educational Platform for the Cryptocurrency Industry

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Knowmatix is an online, in-depth educational platform providing the fundamentals and practical skills necessary to become successful in the Blockchain, Cryptocurrency industry from the comfort of your own home.

By applying our easy to understand, proven methods and applications, it is now easier than ever to successfully become a knowledgeable leader in blockchain technologies industry through our online accelerated educational program.  Our comprehensive introductory program provides a fundamental understanding of how various blockchains operate and how easy it is to strategically trade cryptocurrency in today’s centralized economy.

Our founder and curriculum developer, Abdulaziz AlYaqout, is currently operating in Miami Beach, Florida.  Prior to forming Knowmatix, Mr. AlYaqout took lead as an important consultant for the business analyst team at Ryder Systems, Inc. and the University of Miami Hospital and Clinics.  He holds BS Degree and MS in Industrial Engineering, both from the University of Miami.

As lead instructor for Knowmatix, Mr. AlYaqout’s first course is a blockchain and digital currency microdegree that provides you the basic tools to start and advance your professional career in the cryptocurrency.

Learn the technical analysis basics and terminology and develop buying strategies and skills to grow your personal finances. Learn how to deconstruct the blockchain technology, and the importance of Hashing.  Discover Bitcoin and understand its history and role in the cryptocurrency marketplace.

Knowmatix, seeks to create a Knowmatix Impact Program (KIP) that forms strategic alliances with reputable businesses operating in the Blockchain industry. This involves Knowmatix assigning project managers to given projects, and delegating work per project basis to qualified star students. While forming alliances with businesses, Knowmatix will align itself with schools and institutions to provide a custom backend solutions curriculum to help revamp their online courses. This effort provides colleges and institutions cost saving measures by offering its platform in a software program, which acts as an additional resource to aid students with completing their education, and securing a career through Knowmatix alliances and partners in the ever growing technology field, nationwide.

With Knowmatix’ proprietary platform and blockchain-focused training services, Mr. AlYaqout ventures to be part of the governmental effort to Buy American and Hire American with special interest for advancing the careers of woman and Veteran groups nationwide to team up with Knowmatix.

For additional information and preview of our proprietary educational curriculum, please visit our website at www.knowmatix.com.

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What You Will Learn

  • Cryptocurrency terminology
  • Deconstructing blockchain technology
  • Understanding Hashing
  • Digital Currency and its Future
  • Bitcoins role and history
  • Currency wallets
  • Crypto Research tools
  • Buying strategies
  • Digital Asset Classifications
  • Blockchain Analysis Basics

 

SOURCE Knowmatix

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