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BMC Named A Strong Performer in Intelligent Application and Service Monitoring by Independent Research Firm

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BMC, a global leader in IT solutions for the digital enterprise, today announced that Forrester Research Inc. recognized the company as a Strong Performer in The Forrester Wave™: Intelligent Application And Service Monitoring, Q2 2019. BMC received the highest score possible in the product innovation road map criterion.

According to the Forrester Wave, “BMC Software has continually advanced its product portfolio over time through organic innovation and acquisitions. Recent releases have introduced AI/ML-driven monitoring for data center and multicloud environments and rebuilt the solution from the ground up in a modern, portable, and scalable architecture leveraging containers. This allows the product to deploy into a number of environments (e.g., hybrid cloud or on-premises) to meet the needs of a large cross-section of customers.”

“We believe that the TrueSight platform’s position as a strong performer in this Forrester Wave reflects the capability of the solution to deliver robust, enterprise-class service and application-aware monitoring,” said David Cramer, President, Digital Service Operations, BMC. “In addition, earning the highest score possible in the product innovation road map criterion validates, in our opinion, our ongoing strategy to both deliver more advanced analytics and intelligent automation capabilities into the TrueSight platform, as well as continuously modernize our solutions to make them faster to deploy, easier to manage, and provide more rapid time to value for our customers.”

The BMC solution evaluated in this report, TrueSight Operations Management, offers a holistic monitoring and event management solution that ingests data, events, logs, and metrics from many sources. It applies machine learning and advanced analytics combined with application and service aware context to help IT Ops teams predictively find and fix problems faster to reduce risk, increase efficiency, and drive down costs across IT Ops processes.

“BMC Software’s TrueSight suite will assuredly benefit enterprises that are starting their journey into modernizing their applications yet also have a large number of legacy and commercial off-the-shelf (COTS) systems to support,” stated the Forrester Wave.

In this report, Forrester also recommended that customers should look for IASM solutions that offer ‘intelligent root cause analysis and remediation’. The TrueSight platform helps customers significantly reduce time to identify root cause and remediate issues faster with advanced correlation of millions of operational data points and log analytics deployed across complex infrastructure and application environments.

Digital transformation is forcing IT organizations to reconsider how to ensure infrastructure and application performance. Growth in complexity of IT environments and data volume that IT Ops teams need to manage makes maintaining the health and performance of infrastructure and applications very difficult. Intelligent monitoring tools are needed as part of a holistic IT Operations Management (ITOM) strategy to minimize costs without compromising the health and performance of increasingly complex, diverse infrastructure and applications.

“The artificial intelligence is really going to help us move from the reactive service model to proactive, and ultimately to predictive, where we’ll be able to see signs that there’s an impending failure and maybe remediate it before it happens, really saving our customer a lot of downtime. Without the TrueSight solution, we have no way of getting there,” said Chris Adams, President and Chief Executive Officer, Park Place Technologies.

Forrester Research employed a rigorous process to create the Forrester Wave. Its evaluation of this report included a review of the 13 most significant vendors in the IASM market across 29 criteria.

To read the Forrester Wave™: Intelligent Application And Service Monitoring, Q2 2019 report, visit here. The report is available to Forrester subscribers or for purchase.

 

SOURCE BMC

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DNA Behavior International Takes its API to the Next Level by Enabling it with AI

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For some time now DNA Behavior has been using its API to help a variety of organizations quickly “plug in” its behavioral chip to discover and leverage behavioral insights already within their people and systems. Now, DNA Behavior is taking that effort to the next level, by leveraging a suite of enterprise-ready AI services, applications, and toolsets to accelerate the adoption of behavioral insights across large financial services enterprises.

“Banks and large wealth management firms are leveraging behavioral finance to gain a competitive edge,” says Hugh Massie, CEO of DNA Behavior International. “To date, behavioral finance initiatives have been pinpointed and targeted toward specific client and employee groups. By utilizing AI and additional apps and toolsets, DNA Behavior is poised to implement the worlds’ largest behavioral finance initiatives for banks and wealth management firms. In short, rapid application of BeFi across larger organizations.”

DNA Behavior’s focus and specialty is revealing 200+ behavioral insights and the action steps needed to aid employees and clients in investing, working, spending and living smarter. Leveraging these additional technologies in addition to DNA’s API help meet industry demands to create rich omnichannel experiences by applying behavioral insights to enterprise-wide datasets.

“We’re using linguistic analytics to deepen our – and our clients’ – understanding of individual’s personality characteristics,” Massie says. “The linguistic and tone patterns individuals use in their speech or written communication have inherent connections to their instinctive behaviors. Revealing these linguistic and tone patterns will aid in DNA Behavior’s core offering, which is validated, robust, consistent and practical behavioral insights and customized experiences they can “plugin” to their own systems. These latest additions amp up that offering, expanding the possibilities, both in terms of speed and volume,”

As examples of its new AI-enabled API, Massie offers three scenarios:

  • Use natural language recognition capabilities to discern the intent of what a user is saying, to respond to inquiries and requests. The problem is, most chatbots and automated support systems use a one-size-fits-all approach to respond to inquiries. DNA is powering current technologies to customize these existing engagements at scale.
  • Measure emotions, fears and excitement for investors and relaying this intelligence to advice teams along with the communication steps and a playbook to behaviorally manage clients.
  • Use linguistic analytics to infer individuals’ personality characteristics, from digital communications such as email, blogs, tweets, and forum posts. This enables an organization to better parse a user’s inclination to create a customized marketing playbook for each client. Organizations armed with this information will optimize their marketing spend for steak dinners, theater tickets, gifts and professional sporting events.

 

SOURCE DNA Behavior International

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Post-fundraising update: YouTrip Secures Principal Licence From Mastercard To Fuel Rapid Growth in Singapore

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YouTripSingapore’s first multi-currency mobile wallet with a prepaid Mastercard, has announced that it has secured a Principal Licence from Mastercard and will be assuming the primary role of issuer and stored value facility holder of YouTrip accounts. This will allow YouTrip to deliver improved and additional features directly to its users, as well as enable it to provide a more robust and dedicated payment security setup in anticipation of The Payment Services Act targeted to commence in 2020.

Having partnered with Mastercard and EZ-Link to launch in Singapore in August 2018, YouTrip will be taking over the role of issuer and holder of stored value accounts from EZ-Link while continuing the current brand partnership. This is part of YouTrip’s wider ambitions to develop its platform and new features for its users, as it readies itself for expansion. Since YouTrip announced its record pre-Series A fundraise earlier this year, it has doubled the number of app downloads to over 400,000 from 200,000 in May and grown its team beyond 100 people across its offices in Singapore and Hong Kong.

Caecilia Chu, co-founder and CEO of YouTrip said, “We have come a long way since we launched a year ago. The tremendous support we have received from our users is truly humbling, and also a testament to their belief and confidence in our mission to transform overseas travel spending. Securing a Principal Licence from Mastercard marks another significant milestone in our growth journey as it will allow us to operate and deliver additional features directly to our users, as well as accommodate more sign-ups. As the regional fintech space continues to develop dynamically, this licence will provide the ideal springboard for the development and expansion plans we have in the pipeline.”

YouTrip also recently obtained a remittance licence from MAS to cater for future product development. This will be key to its expansion plans as more regulators identify fintech as a major growth area and introduce progressive policy measures to facilitate innovation and the broadening usage of such services.

 

SOURCE YouTrip

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POS Terminal Market to Soar Owing to Massive Demand for Cost-Effective Technologies to Manage Payment Systems by 2023: Radiant Insights, Inc.

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Global POS Terminal Market is anticipated that the market will witness a higher CAGR during the forecast period. Retail payment systems account for an essential position in the smooth functioning of any economy. In the past years the growing popularity of the device across different verticals is enabling the industry growth. Inception of cloud technology and related benefits are more likely to deliver robust technology for payment systems in the near future. Further, major development in the POS device such as size and technology compatibility for small-scale business, and greater flexibility.

Driving factors comprise massive demand for cost-effective technologies to manage payment systems within different verticals. POS terminal offers convenience and features in various application segments. In addition, the proliferation of smartphones and modernization of app technology provide payment service to customers in the consumer market is adding more.

In addition, inception of big data backed by software which is integrated with other software systems is contributing more to the utility value. Hence, greater CRM functionality aligned with customer relations and the use of predictive analysis for client and customers in the B2C space accounts for a massive growth during the forecast period.

Download PDF to know more details about “Global POS Terminal Market” Report 2023.

Fixed and wireless POS form as product segments while hardware and software form the component category for POS terminal market. The Asia Pacific dominates the global scenario owing to the vast presence of customer base and digitalization of payment technologies at large. In addition, inception of start-up technology in India and China acts as a catalyst in strengthening the industry growth in APAC.

The key players are Mswipe Technologies Pvt Ltd, Shenzhen Xinguodu Technology Co Ltd, SMIT Fintech Co Ltd, Fuijan Newland Payment Technology Co Ltd, SZZT Electronics Shenzhen Co Ltd and VeriFone Holdings Inc.

The ‘Global POS Terminal Market Outlook 2018-2023’ offers detailed coverage of POS terminal industry and presents main market trends. The market research gives historical and forecast market size, demand, end-use details, price trends, and company shares of the leading POS terminal producers to provide exhaustive coverage of the market for POS terminal. The report segments the market and forecasts its size, by volume and value, on the basis of application, by products, and by geography.

The report has been prepared based on an in-depth market analysis with inputs from key industry participants. The global POS terminal market has been segmented into five major regions, namely, North America (U.S., Canada, and others), Europe (U.K., FranceGermanyRussia, and others), Asia-Pacific (ChinaJapanIndiaAustralia, and others), South America (BrazilArgentina, and others), and Middle East & Africa (South AfricaSaudi Arabia, and others). Furthermore, the report also includes an in-depth competitive analysis of the key vendors operating in this market.

Access 143 page research report with TOC on “Global POS Terminal Market” available with Radiant Insights, Inc. @: https://www.radiantinsights.com/research/global-pos-terminal-market-outlook-2018-2023

Market Segmentation:

  • Key Regions
    • North America
    • Europe
    • Asia Pacific
    • Middle East & Africa
    • South America
  • Key Vendors
    • Fujian Newland Payment Technology Co., Ltd.
    • Mswipe Technologies Pvt Ltd
    • Shenzhen Xinguodu Technology Co., Ltd.
    • SMIT Fintech Co., Ltd.
    • SZZT Electronics Shenzhen Co., Ltd.
    • VeriFone Holdings, Inc.
  • Key Questions Answered in This Report
    • Analysis of the POS terminal market including revenues, future growth, market outlook
    • Historical data and forecast
    • Regional analysis including growth estimates
    • Analyzes the end user markets including growth estimates.
    • Profiles on POS terminal including products, sales/revenues, and market position
    • Market structure, market drivers and restraints.

Browse reports of similar category available with Radiant Insights, Inc.:

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