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Minna Technologies launches Merchant Solution to Combat Subscription Cancellations

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Minna Technologies announces the release of its Merchant Solution, supporting subscription-based businesses with their need to retain, grow and acquire customers. Today’s announcement marks Minna’s expansion into the merchant community, providing global subscription-based businesses with the ability to recover revenue from previously canceled customers who currently manage their subscriptions through their retail bank app.

Today, Minna is reaching 20+ million retail banking customers, of which roughly 20% choose to cancel their subscriptions directly from their banking app. In the United Kingdomthe United States and Australia, consumer protection regulation ensures that banks support subscription payment management, particularly on unidentified or unintended payments. However, when customers cancel, their bank card can also be blocked, which is done to protect the consumer from future wrongful payments being taken from the card. Many consumers do try to resubscribe. According to Experian Insights, nearly 80% of those who do try to return do so within 3 months of canceling, but can’t due to the blocked card. This creates friction for subscription businesses who want to provide the best possible experience for their customers.

The announcement comes as categories such as streaming, gaming, security and software mark higher global cancellation rates. According to figures from analytics group Kantar, 1.5mn streaming subscriptions in the UK have been canceled in Q1 of 2022, with half a million people attributing the cancellation to “money-saving’.  While 58%  of households retain at least one streaming service, a decline of only 1.3% from the end of 2021, the terminations suggest that viewers have become more discerning about subscribing to multiple platforms.

Tiama Hanson-Drury, Chief Product Officer, Minna Technologies notes “We are thrilled to allow the 20% of consumers who cancel with Minna to more easily return to the subscription service when it suits them and to enable subscription businesses to more personally retarget these consumers with suitable offers. Not every cancellation is a desire to sever ties with the merchant – often it is a call for increased flexibility or personalisation. By keeping the channel open, merchants have the chance to evolve the customer relationship and reacquire the consumer.”

Erica Katsambis, Minna Technologies VP of Sales, Partnerships, and Solutions for Subscription Businesses notes: ‘We have seen the rise of new subscription personas. From the ‘lost, confused and angry’ who are disengaged and canceling via their bank, to the ‘savvy’ consumers switching subscriptions regularly, they all demand more from their subscriptions. It is more important than ever to diversify and bolster digital channels and functionality to retain users, grow your customer base, and prevent unwanted churn. We are intrigued and keen to work with merchants looking to innovate through the next wave of subscription management.’

Minna’s UK-based client, Lloyds Banking Group, announced in April that over 1.2 million subscription payments have been stopped since the summer of 2021, as technology puts customers in further control of their spending. Popular TV, film, and music streaming services made up almost half (47.1%) of regular payments canceled, with households taking further stock of their discretionary spending, as the cost of living climbs.

Minna’s new “Unblock” feature, which is free to Subscription businesses, facilitates communication between banks and trusted subscription businesses to seamlessly unblock bank cards. This is being rolled out where banks have full confidence that wrongful reattempted payments will not be taken by a business. This seamless cancellation and block removal of the card reduces unnecessary operational inefficiencies and poor customer experiences that have historically been created by long-term blocked payments.

The Unblock feature is the first of many solutions to follow that will solve problems for the merchant community across the subscription lifecycle; including a solution to prevent cancellations from happening in the first place.

Minna currently works with nine global retail banks, embedding their subscription management technology within the digital banking infrastructure. Servicing over 20 million banking customers, the technology enables banking clients to manage their subscriptions within the banking infrastructure.

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For merchants looking to hear more or integrate Unblock for free, please see https://minnatechnologies.com/for-subscription-businesses/

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Fintech Pulse: Your Daily Industry Brief – January 24, 2025 (Pomelo Group, Arrow Checkout, Open Payments, HSBC, Zing, DoubleCheck)

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The fintech landscape is buzzing with activity today as innovative startups and seasoned industry leaders make headlines. From acquisitions to groundbreaking launches and funding rounds, these developments underscore the relentless pace of innovation in the financial technology sector. Here’s your comprehensive daily fintech briefing, featuring the latest updates and analysis.


Pomelo Group Acquires Arrow Checkout: A Power Play in Singapore Fintech

Pomelo Group, a leading name in the payment technology space, has announced its acquisition of Arrow Checkout, a fellow Singapore-based fintech company specializing in seamless online payment solutions. This strategic move not only strengthens Pomelo’s portfolio but also signals its commitment to becoming a dominant force in the Asian payment ecosystem.

Why This Matters:
Consolidation in fintech is nothing new, but this acquisition highlights how regional players are vying for dominance in Asia’s burgeoning e-commerce market. Singapore’s fintech scene has been thriving, and with this merger, Pomelo Group is poised to offer a more comprehensive suite of services to merchants looking for efficient, secure, and scalable payment solutions.

Commentary:
This acquisition could set the stage for further M&A activity in Southeast Asia, as fintech firms race to gain competitive advantages. Pomelo’s move shows that innovation and growth in fintech aren’t confined to the West—Asia remains a hotbed for cutting-edge developments.

Source: Fintech Finance News


The Gender Gap in European Fintech Funding: A Glimmer of Progress?

Stockholm-based Open Payments has raised €3 million in its latest funding round, marking a significant milestone for female founders in European fintech. Led by Louise Brandt, the company’s API-driven platform empowers businesses to integrate banking and payment systems seamlessly.

Why This Matters:
Despite ongoing challenges, Open Payments’ success reflects a slow but encouraging shift toward better funding opportunities for female-led fintech companies in Europe. Historically, women founders have faced an uphill battle in securing venture capital, but this story highlights that persistence and innovation are winning out.

Commentary:
Louise Brandt’s leadership and the company’s ability to raise €3 million indicate a turning point for underrepresented groups in fintech. While Europe still has a long way to go, Open Payments’ triumph serves as a testament to the growing appetite for diversity and inclusion in financial technology.

Source: Tech Funding News, EU-Startups

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HSBC’s Closure of Zing Marks a Stark Warning for Neobanks

HSBC recently announced the closure of Zing, its digital-first challenger bank, due to profitability challenges. The news comes as a blow to neobank enthusiasts and raises questions about the viability of digital-only banking ventures in today’s competitive environment.

Why This Matters:
The closure highlights a recurring theme in fintech: profitability versus innovation. While neobanks have disrupted traditional banking, the struggle to maintain sustainable business models is evident. HSBC’s decision to wind down Zing underscores the difficulties of scaling digital-only offerings while competing against established players.

Commentary:
For startups, HSBC’s retreat may serve as a cautionary tale. Neobanks must focus on diversifying their revenue streams and offering unique value propositions to thrive in an increasingly saturated market.

Source: Sifted


DoubleCheck Names New CEO Amid Strategic Expansion

DoubleCheck, a fintech company revolutionizing overdraft management, has appointed Bryan Weatherford as its new CEO. With his extensive background in financial services and leadership, Weatherford is expected to drive the company’s growth and further establish its market presence.

Why This Matters:
Leadership transitions often signal new phases of growth and strategic shifts. DoubleCheck’s appointment of Weatherford highlights its ambition to expand its offerings and increase adoption of its innovative approach to managing overdrafts—a long-overlooked pain point in consumer banking.

Commentary:
With financial inclusion and customer-centricity becoming critical pillars of fintech innovation, DoubleCheck’s leadership shake-up may pave the way for broader adoption of fair and transparent financial tools.

Source: Fintech Finance News


SC Ventures and kiya.ai Unveil Akashaverse for Inclusive Digital Experiences

SC Ventures, the innovation arm of Standard Chartered, and fintech innovator kiya.ai have teamed up to launch Akashaverse, a digital ecosystem designed to promote inclusivity in financial services. The platform leverages the latest in AI, blockchain, and metaverse technologies to create immersive digital experiences tailored to a wide range of users.

Why This Matters:
Akashaverse represents a significant leap in bridging digital divides and making financial services accessible to underserved populations. By integrating cutting-edge technology into a user-friendly platform, SC Ventures and kiya.ai aim to redefine how financial services are consumed.

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Commentary:
The launch of Akashaverse demonstrates the growing importance of collaboration in fintech. It’s a prime example of how partnerships between established financial institutions and nimble fintech startups can lead to transformative solutions.

Source: IBS Intelligence


Open Payments Secures €3 Million to Accelerate Growth

In addition to its groundbreaking impact on diversity in fintech, Open Payments’ €3 million funding round is set to drive its ambitious growth strategy. The company plans to enhance its API-driven platform, which streamlines bank and payment system integrations, and expand its reach across Europe.

Why This Matters:
As APIs continue to be the backbone of fintech innovation, Open Payments is positioning itself as a leader in this space. With fresh funding, the company can accelerate its mission to make financial services integration seamless and efficient.

Commentary:
This funding round not only validates Open Payments’ business model but also signals growing investor confidence in fintech infrastructure companies. As open banking gains traction, solutions like Open Payments are becoming increasingly vital.

Source: EU-Startups


From strategic acquisitions and funding milestones to leadership transitions and digital ecosystem launches, today’s fintech stories showcase the resilience and innovation driving the industry forward. As the sector evolves, certain key themes emerge:

  • Regional Focus: Stories like Pomelo Group’s acquisition and Akashaverse’s launch highlight how regional initiatives are shaping global trends.
  • Diversity and Inclusion: Open Payments’ success underscores the growing importance of leveling the playing field for underrepresented groups in fintech.
  • Sustainability of Business Models: The closure of Zing serves as a reminder that profitability must go hand in hand with disruption.

For stakeholders, staying ahead requires a keen eye on these trends and a willingness to adapt. As fintech continues to redefine traditional financial services, one thing remains clear: innovation is the heartbeat of this industry.

Fintech Pulse will return tomorrow with more insights, updates, and analysis.

The post Fintech Pulse: Your Daily Industry Brief – January 24, 2025 (Pomelo Group, Arrow Checkout, Open Payments, HSBC, Zing, DoubleCheck) appeared first on News, Events, Advertising Options.

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Fintech Pulse: Your Daily Industry Brief (Kingdee Credit Tech, Jar, Neonomics, Ordo, Pomelo Group, Arrow Checkout, Clutch)

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Fourth Consecutive Recognition for Kingdee Credit Tech on KPMG’s China Fintech 50

In a remarkable feat that underscores its consistency and innovation, Kingdee Credit Tech has secured its place on the 2024 KPMG China Fintech 50 list for the fourth consecutive year. This recognition is a testament to the company’s robust financial solutions and unwavering commitment to digital transformation.

Kingdee Credit Tech’s platform integrates big data, cloud computing, and AI to provide intelligent credit and risk management solutions. With a strong focus on enabling small and medium enterprises (SMEs), the company has carved a niche in empowering businesses to navigate complex financial landscapes seamlessly. The KPMG recognition highlights Kingdee’s ability to address industry challenges while maintaining its competitive edge in China’s rapidly evolving fintech ecosystem.

Source: PR Newswire

Indian Fintech Jar Turns Cash Flow Positive

In a significant milestone for the Indian fintech ecosystem, savings and investment platform Jar has announced achieving cash flow positivity. This accomplishment sets Jar apart in a market often criticized for prioritizing growth over profitability.

Jar’s journey began with the aim of simplifying savings for the everyday user by leveraging India’s love for gold. Over time, the platform diversified its offerings to include mutual funds and other financial products, attracting a wide user base. The company’s transition to profitability reflects its efficient business model, operational discipline, and customer-centric approach.

In an era where venture funding has become selective, Jar’s achievement sends a strong signal to the fintech community: sustainability is the new growth metric.

Source: TechCrunch

Neonomics Accelerates UK Expansion with Ordo Acquisition

Neonomics, a leading open banking platform, has strengthened its footprint in the UK by acquiring payments fintech Ordo. This strategic move underscores Neonomics’ ambition to dominate the open banking payments space while expanding its services in one of Europe’s most competitive financial markets.

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Ordo, known for its innovative payment solutions, aligns seamlessly with Neonomics’ mission to make financial transactions faster, cheaper, and more secure. The acquisition will enhance Neonomics’ product portfolio and provide a gateway to a larger customer base in the UK. As open banking gains traction globally, this partnership is expected to set new benchmarks in digital payments.

Source: Fintech Futures

Pomelo Group Acquires Singaporean Fintech Arrow Checkout

Singapore-based fintech Pomelo Group has announced the acquisition of Arrow Checkout, another prominent player in the region’s fintech landscape. This deal highlights the growing consolidation trend in Southeast Asia’s fintech industry as companies seek synergies to scale operations and expand market reach.

Arrow Checkout’s expertise in providing seamless payment solutions will complement Pomelo’s existing offerings, creating a more comprehensive suite of services for merchants and consumers alike. The acquisition is also expected to bolster Pomelo’s technological capabilities, enabling it to innovate and stay ahead in the competitive payments market.

Source: PRWeb

Clutch Secures $65M Series B Funding to Empower Credit Unions

Fintech startup Clutch has raised $65 million in a Series B funding round, aiming to revolutionize the way credit unions operate in the digital age. The funding, led by prominent venture capital firms, will be used to enhance Clutch’s platform and expand its market presence.

Clutch’s platform focuses on modernizing credit union operations by providing tools for digital onboarding, member engagement, and personalized financial services. The infusion of capital will enable Clutch to accelerate its mission of bridging the gap between traditional financial institutions and cutting-edge fintech solutions. As credit unions face increasing pressure to adapt to digital-first preferences, Clutch’s solutions are poised to become indispensable.

Source: PR Newswire

 

The post Fintech Pulse: Your Daily Industry Brief (Kingdee Credit Tech, Jar, Neonomics, Ordo, Pomelo Group, Arrow Checkout, Clutch) appeared first on News, Events, Advertising Options.

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Blocks & Headlines: Today in Blockchain

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Trump Meme Coin Sparks Debate on Crypto’s Role in Political Movements

The launch of a Trump-inspired meme coin has reignited discussions about the intersection of cryptocurrency and political movements. While some view this as an innovative way to engage supporters and raise funds, others criticize it as a volatile and unregulated medium.

This development reflects the broader trend of using blockchain for political and social causes, raising questions about regulation, ethics, and the long-term implications of such initiatives.

Source: Axios.com

Central Banks and Stablecoins: A Shifting Landscape

As central banks continue to explore digital currencies, the role of stablecoins in the global financial system is undergoing rapid evolution. According to recent reports, central banks are considering partnerships with private sector players to accelerate the adoption of digital currencies while addressing regulatory concerns.

This collaboration could redefine cross-border payments and financial inclusion, offering a more efficient and accessible alternative to traditional banking systems.

Source: FT.com

Blockchain as a Trust Mechanism in AI

Blockchain technology is emerging as a key tool for building customer trust in AI. By ensuring transparency and traceability in AI decision-making processes, blockchain can address concerns about bias and accountability.

Organizations leveraging blockchain to validate AI outputs are setting new standards for ethical AI, demonstrating how the two technologies can complement each other to foster trust and innovation.

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Source: HBR.org

Blockchain’s Role in Global Economies

Blockchain is increasingly being recognized as a transformative force in global economies. From enhancing supply chain transparency to enabling decentralized finance, the technology is reshaping how businesses and governments operate.

Thought leaders emphasize the importance of regulatory frameworks and international cooperation to maximize blockchain’s potential while mitigating risks such as fraud and misuse.

Source: FinanceMagnates.com

True I/O and OroBit: Transforming Real-World Asset Markets

True I/O and OroBit have announced a groundbreaking partnership to bring blockchain security to Bitcoin Layer 2, aiming to revolutionize real-world asset markets. By integrating blockchain’s transparency with Bitcoin’s robust network, the collaboration seeks to create a more secure and efficient market for tokenized assets.

This initiative highlights the growing trend of integrating blockchain with traditional asset markets to enhance security, liquidity, and accessibility.

Source: GlobeNewswire.com

Analysis and Implications

Political Cryptocurrency: A Double-Edged Sword

The Trump meme coin exemplifies how cryptocurrencies can be harnessed for political and social engagement. However, the lack of regulation and high volatility associated with such projects pose significant risks. Policymakers must address these challenges to ensure a balanced approach to innovation and security.

Stablecoins and CBDCs: Partners or Competitors?

The collaboration between central banks and stablecoin providers underscores the need for synergy in the digital currency ecosystem. By working together, they can leverage each other’s strengths to create a more inclusive and efficient global financial system.

Blockchain + AI: A Recipe for Trust

The integration of blockchain with AI represents a promising solution to address issues of transparency and accountability. This synergy could redefine how businesses and consumers perceive and interact with AI technologies, paving the way for broader adoption.

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Blockchain’s Economic Impact

The transformative potential of blockchain in global economies cannot be overstated. As adoption grows, it is crucial to establish robust regulatory frameworks to harness its benefits while minimizing risks.

Revolutionizing Asset Markets

The True I/O and OroBit partnership is a testament to blockchain’s ability to disrupt traditional markets. By enhancing security and liquidity, such initiatives can unlock new opportunities for investors and issuers alike.

 

The post Blocks & Headlines: Today in Blockchain appeared first on News, Events, Advertising Options.

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