TD Bank Group (“TD” or the “Bank”) today announced its financial results for the first quarter ended January 31, 2020. First quarter reported earnings were $3 billion, up 24% on a reported basis and 4% on an adjusted basis, compared with the same quarter last year.

“TD started the year with a solid quarter, reflecting volume growth on both sides of the border in our Retail businesses and strong revenues and earnings in our Wholesale business,” said Bharat Masrani, Group President and Chief Executive Officer, TD Bank Group. “Our strong performance demonstrates the advantages of our strategy and proven business model, as we continued to acquire new customers and engage with them in more innovative and personalized ways.”

The Bank also announced a dividend increase of five cents per common share for the quarter ending in April, an increase of 7%.

Canadian Retail
Canadian Retail reported net income was $1,789 million, up 30% from the first quarter last year, primarily reflecting charges related to the Air Canada agreement in the first quarter of 2019. Adjusted net income was $1,813 million, a decrease of 2% compared with the same quarter last year. Revenue growth of 4%, reflecting volume-based increases in net interest and other income across the businesses, was more than offset by higher non-interest expenses, provisions for credit losses, and insurance claims.

Canadian Retail continued to invest in its business and capabilities, further strengthening its position as Canada’s leading credit card issuer with the introduction of a new line of business cards that give business customers added flexibility and choice. In addition, TD Direct Investing was ranked highest among the banks in The Globe and Mail’s annual review of online brokers, reflecting continued investments in its WebBroker and mobile platforms and resources to help customers achieve their financial goals.

U.S. Retail
U.S. Retail net income was $1,146 million (US$869 million), a decrease of 8% (7% in U.S. dollars), compared with the same quarter last year. TD Ameritrade contributed $201 million (US$152 million) in earnings to the segment, a decrease of 35% (35% in U.S. dollars) compared to the same quarter last year, primarily due to reduced trading commissions.

The U.S. Retail Bank, which excludes the Bank’s investment in TD Ameritrade, contributed $945 million (US$717 million), up 2% (2% in U.S. dollars) from the same quarter last year. Revenue was down 2% as loan and deposit volume growth was offset by reduced margins given the lower interest rate environment. Provision for income taxes benefitted from changes in estimates. The U.S. Retail Bank continued to invest in its digital capabilities and this quarter, increased its number of mobile active customers by 12%. TD Bank, America’s Most Convenient Bank^®, also recorded a milestone achievement in the quarter, ranking “highest in customer satisfaction”, among the national banks, according to the J.D. Power 2019 U.S. National Banking Satisfaction Study¹ that evaluated banks from across the country.

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1 Advertisement	TD Bank received the highest score in the J.D. Power 2019 U.S. National Banking Satisfaction Study of customers’ satisfaction with bank products and services among national banks. Visit jdpower.com/awards.

Wholesale
Wholesale Banking reported net income of $281 million this quarter, an increase of $298 million, compared to the same quarter last year. Revenue for the quarter was $1,046 million, an increase of $464 million, compared with the first quarter last year, reflecting higher trading-related revenue and underwriting fees compared with the first quarter last year when the business experienced challenging market conditions. The Wholesale Bank continued to grow its banking and corporate lending relationships and gain market share, reflecting the investments made in its U.S. dollar strategy.

Capital
TD’s Common Equity Tier 1 Capital ratio on a Basel lll fully phased-in basis was 11.7%.

Innovation
“We continued to enhance our digital capabilities to provide customers with personalized and connected experiences and the ability to manage their finances across all of our channels,” continued Masrani. “Since launching our artificial intelligence-powered chatbot TD Clari last year, we have seen more than 90% of mobile chat interactions handled instantly. These and other investments are extending our competitive advantage and deepening our customer relationships across the Bank.”

Conclusion
“We are building for the future and are making strategic investments to extend our market differentiation and create lasting, trusted customer relationships across our businesses,” added Masrani. “While macroeconomic conditions may fluctuate, our strategy is clear, and our more than 85,000 colleagues are focused with passion and commitment on the work ahead.”

The foregoing contains forward-looking statements. Please refer to the “Caution Regarding Forward-Looking Statements”.

This document was reviewed by the Bank‘s Audit Committee and was approved by the Bank‘s Board of Directors, on the Audit Committee‘s recommendation, prior to its release.

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TABLE 1: FINANCIAL HIGHLIGHTS
(millions of Canadian dollars, except as noted)			As at or for the three months ended
					January 31						October 31						January 31
					2020						2019						2019
Results of operations  Advertisement
Total revenue – reported			$		10,609				$		10,340				$		9,998
Total revenue – adjusted					10,609						10,340 Advertisement						9,998
Provision for credit losses					919						891						850
Insurance claims and related expenses					780						705						702
Non-interest expenses – reported  Advertisement					5,467						5,543						5,855
Non-interest expenses – adjusted1					5,397						5,463						5,161
Net income – reported					2,989						2,856 Advertisement						2,410
Net income – adjusted1					3,072						2,946						2,953
Financial position (billions of Canadian dollars)
Total loans net of allowance for loan losses			$		693.2				$ Advertisement		684.6				$		648.5
Total assets					1,457.4						1,415.3						1,322.5
Total deposits					908.4						887.0 Advertisement						849.3
Total equity					88.8						87.7						81.7
Total risk-weighted assets					476.0						456.0						439.3
Financial ratios  Advertisement
Return on common equity (ROE) – reported					14.2		%				13.6		%				12.2		%
Return on common equity – adjusted2					14.6						14.0 Advertisement						15.0
Return on tangible common equity (ROTCE)2					19.6						18.9						17.5
Return on tangible common equity – adjusted2					19.7						19.1						21.0
Efficiency ratio – reported  Advertisement					51.5						53.6						58.6
Efficiency ratio – adjusted1					50.9						52.8						51.6
Provision for credit losses as a % of net average loans
and acceptances3					0.52 Advertisement						0.51						0.50
Common share information – reported (Canadian dollars)
Per share earnings
Basic			$		1.61				$		1.54				$ Advertisement		1.27
Diluted					1.61						1.54						1.27
Dividends per share					0.74						0.74						0.67
Book value per share  Advertisement					45.91						45.20						41.69
Closing share price4					73.14						75.21						74.00
Shares outstanding (millions)
Average basic					1,810.9 Advertisement						1,811.7						1,833.1
Average diluted					1,813.6						1,814.5						1,836.2
End of period					1,808.2						1,811.9						1,830.8 Advertisement
Market capitalization (billions of Canadian dollars)			$		132.3				$		136.3				$		135.5
Dividend yield5					4.0		% Advertisement				4.0		%				3.8		%
Dividend payout ratio					45.8						48.0						52.6
Price-earnings ratio					11.1 Advertisement						12.0						12.3
Total shareholder return (1 year)6					2.8						7.1						2.6
Common share information – adjusted (Canadian dollars)1
Per share earnings
Basic			$ Advertisement		1.66				$		1.59				$		1.57
Diluted					1.66						1.59						1.57
Dividend payout ratio  Advertisement					44.6		%				46.5		%				42.7		%
Price-earnings ratio					10.8						11.2						11.4 Advertisement
Capital ratios
Common Equity Tier 1 Capital ratio					11.7		%				12.1		%				12.0		%
Tier 1 Capital ratio					13.1 Advertisement						13.5						13.5
Total Capital ratio					15.7						16.3						15.9
Leverage ratio					4.0						4.0						4.1 Advertisement

1	Adjusted measures are non-GAAP measures. Refer to the “How the Bank Reports” section of this document for an explanation of reported and adjusted results.
2	Metrics are non-GAAP financial measures. Refer to the “Return on Common Equity” and “Return on Tangible Common Equity” sections of this document for an explanation.
3	Excludes acquired credit-impaired (ACI) loans.
4	Toronto Stock Exchange (TSX) closing market price.
5	Dividend yield is calculated as the annualized dividend per common share paid divided by daily average closing stock price in the relevant period. Dividend per common share is derived as follows: a) for the quarter – by annualizing the dividend per common share paid during the quarter; and b) for the year-to-date – by annualizing the year-to-date dividend per common share paid. Advertisement
6	Total shareholder return (TSR) is calculated based on share price movement and dividends reinvested over a trailing one-year period.

HOW WE PERFORMED

How the Bank Reports
The Bank prepares its Interim Consolidated Financial Statements in accordance with IFRS, the current GAAP, and refers to results prepared in accordance with IFRS as “reported” results. The Bank also utilizes non-GAAP financial measures referred to as “adjusted” results to assess each of its businesses and to measure the Bank’s overall performance. To arrive at adjusted results, the Bank removes “items of note” from reported results. The items of note relate to items which management does not believe are indicative of underlying business performance. The Bank believes that adjusted results provide the reader with a better understanding of how management views the Bank’s performance. The items of note are disclosed in Table 3. As explained, adjusted results differ from reported results determined in accordance with IFRS. Adjusted results, items of note, and related terms used in this document are not defined terms under IFRS and, therefore, may not be comparable to similar terms used by other issuers.

The Bank’s U.S. strategic cards portfolio comprises agreements with certain U.S. retailers pursuant to which TD is the U.S. issuer of private label and co-branded consumer credit cards to their U.S. customers. Under the terms of the individual agreements, the Bank and the retailers share in the profits generated by the relevant portfolios after credit losses. Under IFRS, TD is required to present the gross amount of revenue and provisions for credit losses related to these portfolios in the Bank’s Interim Consolidated Statement of Income. At the segment level, the retailer program partners’ share of revenues and credit losses is presented in the Corporate segment, with an offsetting amount (representing the partners’ net share) recorded in Non-interest expenses, resulting in no impact to Corporate reported Net income (loss). The Net income (loss) included in the U.S. Retail segment includes only the portion of revenue and credit losses attributable to TD under the agreements.

The following table provides the operating results on a reported basis for the Bank.

TABLE 2: OPERATING RESULTS – Reported
(millions of Canadian dollars)		For the three months ended
		January 31 Advertisement		October 31		January 31
		2020		2019		2019
Net interest income		$	6,301	$	6,175 Advertisement	$	5,860
Non-interest income			4,308		4,165		4,138
Total revenue			10,609		10,340		9,998 Advertisement
Provision for credit losses			919		891		850
Insurance claims and related expenses			780		705		702
Non-interest expenses			5,467 Advertisement		5,543		5,855
Income before income taxes and equity in net income of an
investment in TD Ameritrade			3,443		3,201		2,591
Provision for income taxes			659		646 Advertisement		503
Equity in net income of an investment in TD Ameritrade			205		301		322
Net income – reported			2,989		2,856		2,410
Preferred dividends  Advertisement			67		68		60
Net income available to common shareholders and non-controlling
interests in subsidiaries		$	2,922	$	2,788	$ Advertisement	2,350
Attributable to:
Common shareholders		$	2,922	$	2,788	$	2,332
Non-controlling interests  Advertisement			–		–		18

The following table provides a reconciliation between the Bank’s adjusted and reported results.

TABLE 3: NON-GAAP FINANCIAL MEASURES – Reconciliation of Adjusted to Reported Net Income
(millions of Canadian dollars)	For the three months ended
	January 31		October 31		January 31   Advertisement
	2020		2019		2019
Operating results – adjusted
Net interest income	$	6,301	$	6,175	$ Advertisement	5,860
Non-interest income		4,308		4,165		4,138
Total revenue		10,609		10,340		9,998
Provision for credit losses  Advertisement		919		891		850
Insurance claims and related expenses		780		705		702
Non-interest expenses1		5,397		5,463 Advertisement		5,161
Income before income taxes and equity in net income of an
investment in TD Ameritrade		3,513		3,281		3,285
Provision for income taxes		670		660		678 Advertisement
Equity in net income of an investment in TD Ameritrade2		229		325		346
Net income – adjusted		3,072		2,946		2,953
Preferred dividends		67 Advertisement		68		60
Net income available to common shareholders and non-controlling
interests in subsidiaries – adjusted		3,005		2,878		2,893
Attributable to:
Non-controlling interests in subsidiaries, net of income taxes		– Advertisement		–		18
Net income available to common shareholders – adjusted		3,005		2,878		2,875
Pre-tax adjustments for items of note
Amortization of intangibles3		(70)		(74) Advertisement		(80)
Charges related to the long-term loyalty agreement with Air Canada4		–		–		(607)
Charges associated with the acquisition of Greystone5		(24)		(30)		(31)
Less: Impact of income taxes   Advertisement
Amortization of intangibles		(11)		(12)		(13)
Charges related to the long-term loyalty agreement with Air Canada		–		–		(161)
Charges associated with the acquisition of Greystone		– Advertisement		(2)		(1)
Total adjustments for items of note		(83)		(90)		(543)
Net income available to common shareholders – reported	$	2,922	$ Advertisement	2,788	$	2,332

1	Adjusted Non-interest expenses exclude the following items of note: Amortization of intangibles, as explained in footnote 3 – first quarter 2020 – $46 million, fourth quarter 2019 – $50 million, first quarter 2019 – $56 million, these amounts were reported in the Corporate segment. Charges related to the long-term loyalty agreement with Air Canada, as explained in footnote 4 – first quarter 2019 – $607 million; this amount was reported in the Canadian Retail segment. Charges associated with the acquisition of Greystone, as explained in footnote 5 – first quarter 2020 – $24 million, fourth quarter 2019 – $30 million, first quarter 2019 – $31 million; this amount was reported in the Canadian Retail segment.
2	Adjusted Equity in net income of an investment in TD Ameritrade excludes the following items of note: Amortization of intangibles, as explained in footnote 3 – first quarter 2020 – $24 million, fourth quarter 2019 – $24 million, first quarter 2019 – $24 million. The earnings impact of this item was reported in the Corporate segment.
3	Amortization of intangibles relates to intangibles acquired as a result of asset acquisitions and business combinations, including the after-tax amounts for amortization of intangibles relating to the Equity in net income of the investment in TD Ameritrade. Although the amortization of software and asset servicing rights are recorded in amortization of intangibles, they are not included for purposes of the items of note.
4 Advertisement	On January 10, 2019, the Bank’s long-term loyalty program agreement with Air Canada became effective in conjunction with Air Canada completing its acquisition of Aimia Canada Inc., which operates the Aeroplan loyalty business (the “Transaction”). In connection with the Transaction, the Bank recognized an expense of $607 million ($446 million after-tax) in the Canadian Retail segment.
5	On November 1, 2018, the Bank acquired Greystone Capital Management Inc., the parent company of Greystone Managed Investments Inc. (“Greystone”). The Bank incurred acquisition related charges including compensation to employee shareholders issued in common shares in respect of the purchase price, direct transaction costs, and certain other acquisition related costs. These amounts have been recorded as an adjustment to net income and were reported in the Canadian Retail segment.

TABLE 4: RECONCILIATION OF REPORTED TO ADJUSTED EARNINGS PER SHARE (EPS)1
(Canadian dollars)			For the three months ended
	January 31		October 31		January 31
	2020 Advertisement		2019		2019
Basic earnings per share – reported	$	1.61	$	1.54	$	1.27
Adjustments for items of note2  Advertisement		0.05		0.05		0.30
Basic earnings per share – adjusted	$	1.66	$	1.59	$	1.57 Advertisement
Diluted earnings per share – reported	$	1.61	$	1.54	$	1.27
Adjustments for items of note2		0.05		0.05 Advertisement		0.30
Diluted earnings per share – adjusted	$	1.66	$	1.59	$	1.57

1	EPS is computed by dividing net income available to common shareholders by the weighted-average number of shares outstanding during the period. Advertisement
2	For explanations of items of note, refer to the “Non-GAAP Financial Measures – Reconciliation of Adjusted to Reported Net Income” table in the “How We Performed” section of this document.

Return on Common Equity
The Bank’s methodology for allocating capital to its business segments is aligned with the common equity capital requirements under Basel III. Capital allocated to the business segments is based on 10.5% Common Equity Tier 1 (CET1) Capital in fiscal 2020 and 10% in fiscal 2019.
Adjusted ROE is adjusted net income available to common shareholders as a percentage of average common equity.
Adjusted ROE is a non-GAAP financial measure as it is not a defined term under IFRS. Readers are cautioned that earnings and other measures adjusted to a basis other than IFRS do not have standardized meanings under IFRS and, therefore, may not be comparable to similar terms used by other issuers.

TABLE 5: RETURN ON COMMON EQUITY
(millions of Canadian dollars, except as noted)				For the three months ended
		January 31			October 31			January 31
		2020 Advertisement			2019			2019
Average common equity		$	81,933		$	81,286		$	75,873
Net income available to common shareholders – reported  Advertisement			2,922			2,788			2,332
Items of note, net of income taxes1			83			90			543
Net income available to common shareholders – adjusted			3,005			2,878 Advertisement			2,875
Return on common equity – reported			14.2	%		13.6	%		12.2	%
Return on common equity – adjusted			14.6 Advertisement			14.0			15.0

Return on Tangible Common Equity
Tangible common equity (TCE) is calculated as common shareholders’ equity less goodwill, imputed goodwill and intangibles on an investment in TD Ameritrade and other acquired intangible assets, net of related deferred tax liabilities. ROTCE is calculated as reported net income available to common shareholders after adjusting for the after‑tax amortization of acquired intangibles, which are treated as an item of note, as a percentage of average TCE. Adjusted ROTCE is calculated using reported net income available to common shareholders, adjusted for items of note, as a percentage of average TCE. Adjusted ROTCE provides a useful measure of the performance of the Bank’s income producing assets, independent of whether or not they were acquired or developed internally. TCE, ROTCE, and adjusted ROTCE are each non-GAAP financial measures and are not defined terms under IFRS. Readers are cautioned that earnings and other measures adjusted to a basis other than IFRS do not have standardized meanings under IFRS and, therefore, may not be comparable to similar terms used by other issuers.

TABLE 6: RETURN ON TANGIBLE COMMON EQUITY
(millions of Canadian dollars, except as noted)				For the three months ended
		January 31			October 31 Advertisement			January 31
		2020			2019			2019
Average common equity		$	81,933		$	81,286		$ Advertisement	75,873
Average goodwill			16,971			17,046			17,021
Average imputed goodwill and intangibles on an
investment in TD Ameritrade			4,089			4,119			4,170 Advertisement
Average other acquired intangibles1			564			613			676
Average related deferred tax liabilities			(261)			(267)			(238)
Average tangible common equity			60,570 Advertisement			59,775			54,244
Net income available to common shareholders – reported			2,922			2,788			2,332
Amortization of acquired intangibles, net of income taxes2			59			62			67 Advertisement
Net income available to common shareholders after
adjusting for after-tax amortization of acquired intangibles			2,981			2,850			2,399
Other items of note, net of income taxes2			24			28			476
Net income available to common shareholders – adjusted  Advertisement		$	3,005		$	2,878		$	2,875
Return on tangible common equity			19.6	%		18.9 Advertisement	%		17.5	%
Return on tangible common equity – adjusted			19.7			19.1			21.0

1	Excludes intangibles relating to software and asset servicing rights.
2 Advertisement	For explanations of items of note, refer to the “Non-GAAP Financial Measures – Reconciliation of Adjusted to Reported Net Income” table in the “How We Performed” section of this document.

SIGNIFICANT EVENTS AND PENDING TRANSACTIONS

TD Ameritrade Holding Corporation and The Charles Schwab Corporation
On November 25, 2019, the Bank announced its support for the acquisition of TD Ameritrade, of which the Bank is a major shareholder, by The Charles Schwab Corporation, through a definitive agreement announced by those companies. The transaction is expected to close in the second half of calendar 2020, subject to all applicable closing conditions having been satisfied. Refer to the “Financial Results Overview – Significant and Subsequent Events, and Pending Transactions” section of the Bank’s 2019 MD&A for a discussion of the announced transaction.

HOW OUR BUSINESSES PERFORMED

For management reporting purposes, the Bank reports its results under three key business segments: Canadian Retail, which includes the results of the Canadian personal and commercial banking, wealth, and insurance businesses; U.S. Retail, which includes the results of the U.S. personal and business banking operations, wealth management services, and the Bank’s investment in TD Ameritrade; and Wholesale Banking. The Bank’s other activities are grouped into the Corporate segment.

Results of each business segment reflect revenue, expenses, assets, and liabilities generated by the businesses in that segment. Where applicable, the Bank measures and evaluates the performance of each segment based on adjusted results and ROE, and for those segments the Bank indicates that the measure is adjusted. For further details, refer to the “How the Bank Reports” section of this document, the “Business Focus” section in the Bank’s 2019 MD&A, and Note 29 Segmented Information of the Bank’s Consolidated Financial Statements for the year ended October 31, 2019. For information concerning the Bank’s measure of ROE, which is a non-GAAP financial measure, refer to the “How We Performed” section of this document.

PCL related to performing (Stage 1 and Stage 2) and impaired (Stage 3) financial assets, loan commitments, and financial guarantees is recorded within the respective segment.

Net interest income within Wholesale Banking is calculated on a taxable equivalent basis (TEB), which means that the value of non-taxable or tax-exempt income, including certain dividends, is adjusted to its equivalent before-tax value. Using TEB allows the Bank to measure income from all securities and loans consistently and makes for a more meaningful comparison of net interest income with similar institutions. The TEB increase to net interest income and provision for income taxes reflected in Wholesale Banking’s results are reversed in the Corporate segment. The TEB adjustment for the quarter was $38 million, compared with $21 million in the first quarter last year and $36 million in the prior quarter.

TABLE 7: CANADIAN RETAIL
(millions of Canadian dollars, except as noted)  Advertisement		For the three months ended
		January 31			October 31			January 31
		2020			2019			2019
Net interest income		$	3,167 Advertisement		$	3,173		$	3,044
Non-interest income			3,088			2,960			2,944
Total revenue			6,255 Advertisement			6,133			5,988
Provision for credit losses – impaired			320			324			264
Provision for credit losses – performing			71			76			46 Advertisement
Total provision for credit losses			391			400			310
Insurance claims and related expenses			780			705			702
Non-interest expenses – reported			2,636 Advertisement			2,637			3,084
Non-interest expenses – adjusted1			2,612			2,607			2,446
Provision for (recovery of) income taxes – reported			659			646			513 Advertisement
Provision for (recovery of) income taxes – adjusted1			659			648			675
Net income – reported			1,789			1,745			1,379
Net income – adjusted1		$ Advertisement	1,813		$	1,773		$	1,855
Selected volumes and ratios
Return on common equity – reported2			37.1	%		37.9 Advertisement	%		31.6	%
Return on common equity – adjusted1,2			37.6			38.5			42.5
Net interest margin (including on securitized assets)			2.94			2.96 Advertisement			2.94
Efficiency ratio – reported			42.1			43.0			51.5
Efficiency ratio – adjusted			41.8			42.5			40.8
Assets under administration (billions of Canadian dollars)  Advertisement		$	439		$	422		$	396
Assets under management (billions of Canadian dollars)			365			353			332 Advertisement
Number of Canadian retail branches			1,088			1,091			1,099
Average number of full-time equivalent staff			41,394			41,650			39,997

1	Adjusted non-interest expenses excludes the following items of note: Charges related to the long-term loyalty agreement with Air Canada in the first quarter 2019 – $607 million ($446 million after-tax); and charges associated with the acquisition of Greystone in the first quarter 2020 – $24 million ($24 million after-tax), fourth quarter 2019 – $30 million ($28 million after-tax), first quarter 2019 – $31 million ($30 million after-tax). For explanations of items of note, refer to the “Non-GAAP Financial Measures – Reconciliation of Adjusted to Reported Net Income” table in the “How We Performed” section of this document. Advertisement
2	Capital allocated to the business segment was increased to 10.5% CET1 effective fiscal 2020 compared to 10% in fiscal 2019.

Quarterly comparison – Q1 2020 vs. Q1 2019
Canadian Retail reported net income for the quarter was $1,789 million, an increase of $410 million, or 30%, compared with the first quarter last year, primarily due to charges related to the agreement with Air Canada in the prior year. On an adjusted basis, net income for the quarter was $1,813 million, a decrease of $42 million, or 2%, reflecting higher adjusted non-interest expenses, PCL, and insurance claims, partially offset by revenue growth. The reported and adjusted annualized ROE for the quarter was 37.1% and 37.6%, respectively, compared with 31.6% and 42.5%, respectively, in the first quarter last year.

Canadian Retail revenue is derived from Canadian personal and commercial banking, wealth, and insurance businesses. Revenue for the quarter was $6,255 million, an increase of $267 million, or 4%, compared with the first quarter last year.

Net interest income was $3,167 million, an increase of $123 million, or 4%, reflecting volume growth. Average loan volumes increased $19 billion, or 4%, reflecting 4% growth in personal loans and 8% growth in business loans. Average deposit volumes increased $24 billion, or 7%, reflecting 7% growth in both personal and business deposits, and an 8% increase in wealth deposits. Net interest margin was 2.94%, consistent with the first quarter last year, reflecting competitive pricing and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16, Leases (IFRS 16), offset by favourable balance sheet mix from growth in deposits.

Non-interest income was $3,088 million, an increase of $144 million, or 5%, reflecting higher revenues from the insurance business and higher fee-based revenue in the wealth business.

Assets under administration (AUA) were $439 billion as at January 31, 2020, an increase of $43 billion, or 11%, compared with the first quarter last year, reflecting increases in market value and new asset growth. Assets under management (AUM) were $365 billion as at January 31, 2020, an increase of $33 billion, or 10%, compared with the first quarter last year, reflecting increases in market value.

PCL was $391 million, an increase of $81 million, or 26%, compared with the first quarter last year. PCL – impaired for the quarter was $320 million, an increase of $56 million, or 21%, reflecting lower prior year provisions in commercial, higher insolvencies in consumer lending, and volume growth. PCL – performing was $71 million, an increase of $25 million, reflecting credit migration in the commercial and auto portfolios. Total PCL as an annualized percentage of credit volume was 0.36%, or an increase of 7 basis points (bps).

Insurance claims and related expenses for the quarter were $780 million, an increase of $78 million, or 11%, compared with the first quarter last year reflecting higher current year claims primarily from business growth.

Reported non-interest expenses for the quarter were $2,636 million, a decrease of $448 million, or 15%, compared with the first quarter last year, primarily due to prior year charges related to the agreement with Air Canada. On an adjusted basis, non-interest expenses were $2,612 million, an increase of $166 million, or 7%, reflecting higher spend supporting business growth, volume-driven expenses, and changes in pension costs, partially offset by a reduction in operating expense due to the adoption of IFRS 16.

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The reported and adjusted efficiency ratio for the quarter was 42.1% and 41.8%, respectively, compared with 51.5% and 40.8%, respectively, in the first quarter last year.

Quarterly comparison – Q1 2020 vs. Q4 2019
Canadian Retail reported net income for the quarter increased $44 million, or 3%, compared with the prior quarter, reflecting revenue growth, partially offset by higher insurance claims. On an adjusted basis, net income increased $40 million, or 2%. The reported and adjusted annualized ROE for the quarter was 37.1% and 37.6%, respectively, compared with 37.9% and 38.5%, respectively, in the prior quarter.

Revenue increased $122 million, or 2%, compared with the prior quarter. Net interest income decreased $6 million, relatively flat compared with the prior quarter. Average loan volumes increased $4 billion, or 1%, reflecting 1% growth in both personal and business loans. Average deposit volumes increased $10 billion, or 3%, reflecting 2% growth in personal deposits, 4% in business deposits, and 5% in wealth deposits. Net interest margin was 2.94%, a decrease of 2 bps, reflecting seasonality and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16.

Non-interest income increased $128 million, or 4%, reflecting higher revenues from the insurance business and higher fee-based revenue in the banking and wealth businesses. The increase in non-interest income also includes $54 million related to higher fair value of investments supporting claims liabilities, which resulted in a similar increase to insurance claims.

AUA increased $17 billion, or 4%, compared with the prior quarter, reflecting increases in market value and new asset growth. AUM increased $12 billion, or 3%, reflecting increases in market value.

PCL decreased $9 million, or 2%, compared with the prior quarter. PCL – impaired decreased by $4 million. PCL – performing decreased $5 million. Total PCL as an annualized percentage of credit volume was 0.36%, or a decrease of 1 basis point.

Insurance claims and related expenses for the quarter increased $75 million, or 11%, compared with the prior quarter. The increase reflects less favourable prior years’ claims development and changes in the fair value of investments supporting claims liabilities, partially offset by lower current year claims and less severe weather-related events.

Reported non-interest expenses decreased $1 million, relatively flat, compared with the prior quarter. On an adjusted basis, non-interest expenses increased $5 million.

The reported and adjusted efficiency ratio for the quarter was 42.1% and 41.8%, respectively, compared with 43.0% and 42.5%, respectively, in the prior quarter.

TABLE 8: U.S. RETAIL  Advertisement
(millions of dollars, except as noted)		For the three months ended
		January 31			October 31			January 31
Canadian Dollars			2020			2019			2019
Net interest income  Advertisement		$	2,196		$	2,232		$	2,247
Non-interest income			706			717			701 Advertisement
Total revenue			2,902			2,949			2,948
Provision for credit losses – impaired			273			268			285
Provision for credit losses – performing			46 Advertisement			27			21
Total provision for credit losses			319			295			306
Non-interest expenses			1,593			1,669			1,611 Advertisement
Provision for (recovery of) income taxes			45			85			102
U.S. Retail Bank net income			945			900			929
Equity in net income of an investment in TD Ameritrade1			201 Advertisement			291			311
Net income		$	1,146		$	1,191		$	1,240
U.S. Dollars  Advertisement
Net interest income		$	1,668		$	1,687		$	1,688
Non-interest income			536			543 Advertisement			528
Total revenue – reported			2,204			2,230			2,216
Provision for credit losses – impaired			208			203			214
Provision for credit losses – performing  Advertisement			35			20			16
Total provision for credit losses			243			223			230
Non-interest expenses			1,210			1,261 Advertisement			1,209
Provision for (recovery of) income taxes			34			65			77
U.S. Retail Bank net income			717			681			700
Equity in net income of an investment in TD Ameritrade1  Advertisement			152			219			235
Net income		$	869		$	900		$	935 Advertisement
Selected volumes and ratios
Return on common equity2			11.1	%		11.8	%		12.6	%
Net interest margin3			3.07 Advertisement			3.18			3.42
Efficiency ratio			54.9			56.5			54.6
Assets under administration (billions of U.S. dollars)		$	22		$ Advertisement	21		$	19
Assets under management (billions of U.S. dollars)			44			44			46
Number of U.S. retail stores			1,220			1,241 Advertisement			1,240
Average number of full-time equivalent staff			26,261			26,513			26,864

1	The after-tax amounts for amortization of intangibles relating to the Equity in net income of the investment in TD Ameritrade is recorded in the Corporate segment with other acquired intangibles.
2	Capital allocated to the business segment was increased to 10.5% CET1 effective fiscal 2020 compared to 10% in fiscal 2019.
3 Advertisement	Net interest margin excludes the impact related to the TD Ameritrade insured deposit accounts (IDA) and the impact of intercompany deposits and cash collateral. In addition, the value of tax-exempt interest income is adjusted to its equivalent before-tax value.

Quarterly comparison – Q1 2020 vs. Q1 2019
U.S. Retail net income for the quarter was $1,146 million (US$869 million), a decrease of $94 million (US$66 million), or 8% (7% in U.S. dollars), compared with the first quarter last year. The annualized ROE for the quarter was 11.1%, compared with 12.6% in the first quarter last year.

U.S. Retail net income includes contributions from the U.S. Retail Bank and the Bank’s investment in TD Ameritrade. Net income for the quarter from the U.S. Retail Bank and the Bank’s investment in TD Ameritrade were $945 million (US$717 million) and $201 million (US$152 million), respectively.

The contribution from TD Ameritrade was US$152 million, a decrease of US$83 million, or 35%, compared with the first quarter last year, primarily reflecting the reduced trading commissions and higher operating expenses, partially offset by higher trading volumes.

U.S. Retail Bank net income of US$717 million for the quarter increased US$17 million, or 2%, compared with the first quarter last year, reflecting loan and deposit growth and a lower provision for income taxes, partially offset by lower deposit margins and higher PCL.

U.S. Retail Bank revenue is derived from personal and business banking, and wealth management. Revenue for the quarter was US$2,204 million, a decrease of US$12 million, or 1%, compared with the first quarter last year. Net interest income decreased US$20 million, or 1%, as lower deposit margins and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16 in the quarter were partially offset by growth in loan and deposit volumes. Net interest margin was 3.07%, a decrease of 35 bps, reflecting lower deposit margins, balance sheet mix, and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16. Non-interest income increased US$8 million, or 2%, reflecting higher personal and commercial banking volumes.

Average loan volumes increased US$8 billion, or 5%, compared with the first quarter last year reflecting growth in business and personal loans of 2% and 8%, respectively. Average deposit volumes increased US$13 billion, or 5%, reflecting 10% growth in business deposit volumes, 5% growth in personal deposit volumes, and 2% increase in sweep deposit volume from TD Ameritrade.

AUA were US$22 billion as at January 31, 2020, an increase of US$3 billion, or 16%, compared with the first quarter last year. AUM were US$44 billion as at January 31, 2020, a decrease of US$2 billion, or 4%, compared with the first quarter last year.

PCL for the quarter was US$243 million, an increase of US$13 million, or 6%, compared with the first quarter last year. PCL – impaired was US$208 million, a decrease of US$6 million, or 3%. PCL – performing was US$35 million, an increase of US$19 million, primarily reflecting higher provisions in the commercial portfolio. U.S. Retail PCL including only the Bank’s contractual portion of credit losses in the U.S. strategic cards portfolio, as an annualized percentage of credit volume was 0.59%, flat, compared with the first quarter last year.

Non-interest expenses for the quarter were US$1,210 million, an increase of US$1 million, compared with the first quarter last year, primarily reflecting higher employee-related and volume-driven expenses, partially offset by productivity savings and a reduction in operating expense reflecting the adoption of IFRS 16.

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Provision for income taxes for the quarter was US$34 million, a decrease of US$43 million, or 56%, compared with the first quarter last year, primarily reflecting changes to the estimated liability for uncertain tax positions.

The efficiency ratio for the quarter was 54.9%, compared with 54.6% in the first quarter last year.

Quarterly comparison – Q1 2020 vs. Q4 2019
U.S. Retail net income of $1,146 million (US$869 million) decreased $45 million (US$31 million), or 4% (3% in U.S. dollars), compared with the prior quarter. The annualized ROE for the quarter was 11.1%, compared with 11.8% in the prior quarter.

The contribution from TD Ameritrade was US$152 million, a decrease of US$67 million, or 31%, compared with the prior quarter, primarily reflecting the reduced trading commissions, partially offset by higher trading volumes and lower operating expenses.

U.S. Retail Bank net income for the quarter was US$717 million, an increase of US$36 million or 5%, compared with prior quarter, reflecting lower expenses and a lower provision for income taxes, partially offset by lower revenue and higher PCL.

Revenue for the quarter decreased US$26 million, or 1%, compared with the prior quarter. Net interest income decreased US$19 million, or 1%, reflecting lower deposit margins and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16, partially offset by growth in loan and deposit volumes. Net interest margin was 3.07%, a decrease of 11 bps, primarily reflecting lower deposit margins and the impact of interest expense relating to lease liabilities recorded upon adoption of IFRS 16. Non-interest income decreased US$7 million, or 1%, compared with the prior quarter.

Average loan volumes increased US$1 billion, or 1%, compared with prior quarter, reflecting growth in personal loans of 3% and decline in business loans of 1%. Average deposit volumes increased US$8 billion, or 3%, reflecting 2% growth in both personal and business deposit volumes, respectively, and a 5% increase in sweep deposit volume from TD Ameritrade.

AUA were US$22 billion as at January 31, 2020, an increase of US$1 billion, or 4%, compared to prior quarter. AUM were US$44 billion as at January 31, 2020, relatively flat to prior quarter.

PCL for the quarter increased US$20 million, or 9%, compared with the prior quarter. PCL – impaired increased US$5 million, or 2%. PCL – performing increased US$15 million, or 75%, primarily reflecting higher provisions in the commercial portfolio. U.S. Retail PCL including only the Bank’s contractual portion of credit losses in the U.S. strategic cards portfolio, as an annualized percentage of credit volume was 0.59%, or an increase of 4 bps.

Non-interest expenses for the quarter were US$1,210 million, a decrease of US$51 million, or 4% compared with the prior quarter, primarily reflecting prior quarter restructuring charges and a reduction in operating expense reflecting the adoption of IFRS 16, partially offset by a prior quarter adjustment in post-retirement benefit costs.

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Provision for income taxes for the quarter was US$34 million, a decrease of US$31 million, or 48%, compared with the prior quarter, primarily reflecting changes to the estimated liability for uncertain tax positions.

The efficiency ratio for the quarter was 54.9%, compared with 56.5% in the prior quarter.

TABLE 9: WHOLESALE BANKING
(millions of Canadian dollars, except as noted)			For the three months ended
		January 31			October 31			January 31
		2020			2019 Advertisement			2019
Net interest income (TEB)		$	357		$	278		$	173
Non-interest income			689 Advertisement			570			409
Total revenue			1,046			848			582
Provision for (recovery of) credit losses – impaired			52			8			– Advertisement
Provision for (recovery of) credit losses – performing			(35)			33			7
Total provision for (recovery of) credit losses			17			41			7
Non-interest expenses			652 Advertisement			600			602
Provision for (recovery of) income taxes (TEB)			96			47			(10)
Net income (loss)		$	281		$ Advertisement	160		$	(17)
Selected volumes and ratios
Trading-related revenue (TEB)		$	612		$	411		$ Advertisement	251
Average gross lending portfolio (billions of Canadian dollars)1			55.1			52.5			48.9
Return on common equity2			14.0	%		8.5	% Advertisement		(0.9)	%
Efficiency ratio			62.3			70.8			103.4
Average number of full-time equivalent staff			4,517			4,570			4,478 Advertisement

Quarterly comparison – Q1 2020 vs. Q1 2019
Wholesale Banking net income for the quarter was $281 million, an increase in net income of $298 million, compared with net loss of $17 million in the first quarter last year, reflecting higher revenue, partially offset by higher non-interest expenses.

Wholesale Banking revenue is derived primarily from capital markets and corporate and investment banking services provided to corporate, government, and institutional clients. Wholesale Banking generates revenue from corporate lending, advisory, underwriting, sales, trading and research, client securitization, trade finance, cash management, prime services, and trade execution services. Revenue for the quarter was $1,046 million, an increase of $464 million, or 80%, compared with the first quarter last year, reflecting higher trading-related revenue and underwriting fees compared with the first quarter last year when the business experienced challenging market conditions.

PCL for the quarter was $17 million, an increase of $10 million compared with the first quarter last year. PCL – impaired was $52 million reflecting credit migration. PCL – performing decreased $42 million, reflecting migration from performing to impaired.

Non-interest expenses were $652 million, an increase of $50 million, or 8%, compared with the first quarter last year. This increase reflects higher variable compensation, securities lending fees, and underwriting costs.

Quarterly comparison – Q1 2020 vs. Q4 2019
Wholesale Banking net income for the quarter was $281 million, an increase in net income of $121 million, or 76%, compared with net income of $160 million in the prior quarter, reflecting higher revenue and lower PCL, partially offset by higher non-interest expenses.

Revenue for the quarter increased $198 million, or 23%, compared with the prior quarter, reflecting higher trading-related revenue, advisory and loan fees, and higher derivative valuation charges in the prior quarter.

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PCL for the quarter decreased by $24 million, compared with the prior quarter. PCL – impaired increased by $44 million reflecting credit migration. PCL – performing decreased $68 million, reflecting migration from performing to impaired.

Non-interest expenses for the quarter increased $52 million, or 9%, compared with the prior quarter, reflecting higher securities lending fees, underwriting costs, and variable compensation, partially offset by restructuring charges in the prior quarter.

TABLE 10: CORPORATE
(millions of Canadian dollars)		For the three months ended
		January 31		October 31		January 31
		2020		2019 Advertisement		2019
Net income (loss) – reported		$	(227)	$	(240)	$	(192)
Adjustments for items of note1
Amortization of intangibles before income taxes  Advertisement			70		74		80
Less: impact of income taxes			11		12		13
Net income (loss) – adjusted		$	(168) Advertisement	$	(178)	$	(125)
Decomposition of items included in net income (loss) – adjusted
Net corporate expenses		$	(179)	$	(201) Advertisement	$	(182)
Other			11		23		39
Non-controlling interests			–		–		18 Advertisement
Net income (loss) – adjusted		$	(168)	$	(178)	$	(125)
Selected volumes
Average number of full-time equivalent staff			17,458 Advertisement		17,316		16,229

Quarterly comparison – Q1 2020 vs. Q1 2019
Corporate segment’s reported net loss for the quarter was $227 million, compared with a reported net loss of $192 million in the first quarter last year. Reported net loss increased primarily reflecting lower contribution from other items and non-controlling interests. Other items decreased primarily reflecting an unfavourable adjustment relating to hedge accounting, partially offset by higher revenue from other treasury and balance sheet management activities recognized in the first quarter this year. Adjusted net loss was $168 million compared with an adjusted net loss of $125 million in the first quarter last year.

Quarterly comparison – Q1 2020 vs. Q4 2019
Corporate segment’s reported net loss for the quarter was $227 million, compared with a reported net loss of $240 million in the prior quarter. Reported net loss decreased primarily reflecting lower net corporate expenses in the current quarter, partially offset by lower contribution from other items in the current quarter. Other items decreased primarily reflecting an unfavourable adjustment relating to hedge accounting, partially offset by higher revenue from other treasury and balance sheet management activities recognized in the first quarter this year. Net corporate expenses decreased largely due to restructuring charges incurred in the prior quarter. Adjusted net loss was $168 million compared with an adjusted net loss of $178 million in the prior quarter.

SHAREHOLDER AND INVESTOR INFORMATION

Shareholder Services

If you:	And your inquiry relates to: Advertisement	Please contact:
Are a registered shareholder (your name appears on your TD share certificate)	Missing dividends, lost share certificates, estate questions, address changes to the share register, dividend bank account changes, the dividend reinvestment plan, eliminating duplicate mailings of shareholder materials or stopping (or resuming) receiving annual and quarterly reports	Transfer Agent: AST Trust Company (Canada) P.O. Box 700, Station B Montréal, Québec H3B 3K3 1-800-387-0825 (Canada and U.S. only) or 416-682-3860 Facsimile: 1-888-249-6189  [email protected] or www.astfinancial.com/ca-en Advertisement
Hold your TD shares through the Direct Registration System in the United States	Missing dividends, lost share certificates, estate questions, address changes to the share register, eliminating duplicate mailings of shareholder materials or stopping (or resuming) receiving annual and quarterly reports	Co-Transfer Agent and Registrar: Computershare P.O. Box 505000 Louisville, KY 40233, or Computershare 462 South 4th Street, Suite 1600 Louisville, KY 40202 Advertisement 1-866-233-4836 TDD for hearing impaired: 1-800-231-5469 Shareholders outside of U.S.: 201-680-6578 TDD shareholders outside of U.S.: 201-680-6610 www.computershare.com/investor
Beneficially own TD shares that are held in the name of an intermediary, such as a bank, a trust company, a securities broker or other nominee	Your TD shares, including questions regarding the dividend reinvestment plan and mailings of shareholder materials	Your intermediary

For all other shareholder inquiries, please contact TD Shareholder Relations at 416-944-6367 or 1-866-756-8936 or email [email protected]. Please note that by leaving us an e-mail or voicemail message, you are providing your consent for us to forward your inquiry to the appropriate party for response.

Normal Course Issuer Bid
On December 19, 2019, the Bank announced that the TSX and OSFI approved the Bank’s Normal Course Issuer Bid (NCIB) to repurchase for cancellation up to 30 million of the Bank’s common shares. Pursuant to the Notice of Intention filed with the TSX, the NCIB ends on December 23, 2020, such earlier date as the Bank may determine or such earlier date as the Bank may complete its purchases. A copy of the Notice may be obtained without charge by contacting TD Shareholder Relations by phone at 416-944-6367 or 1-866-756-8936 or by e-mail at [email protected].

Access to Quarterly Results Materials
Interested investors, the media and others may view the first quarter earnings news release, results slides, supplementary financial information, and the Report to Shareholders on the TD Investor Relations website at www.td.com/investor.

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Quarterly Earnings Conference Call
TD Bank Group will host an earnings conference call in Toronto, Ontario on February 27, 2020. The call will be audio webcast live through TD’s website at 2:00 p.m. ET. The call and audio webcast will feature presentations by TD executives on the Bank’s financial results for the first quarter, discussions of related disclosures, and will be followed by a question-and-answer period with analysts. The presentation material referenced during the call will be available on the TD website at www.td.com/investor on February 27, 2020, by approximately 12:00 p.m. ET. A listen-only telephone line is available at 416‑641‑6150 or 1-866-696-5894 (toll free) and the passcode is 2727354.

The audio webcast and presentations will be archived at www.td.com/investor. Replay of the teleconference will be available from 5:00 p.m. ET on February 27, 2020, until 11:59 p.m. ET on March 6, 2020, by calling 905-694-9451 or 1-800-408-3053 (toll free). The passcode is 3336790.