Fintech PR
His Highness Sheikh Mohamed Bin Zayed Al Nahyan and His Majesty King Charles III Open Inaugural Business & Philanthropy Climate Forum
- More than 1,000 private sectors leaders convene to align industry, finance, and country roadmaps to accelerate the achievement of climate targets
Note to Editors: The following press release was distributed on November 30, 2023 at 23:30 on the COP28 UAE website (Media Hub tab).
DUBAI, United Arab Emirates, Dec. 1, 2023 /PRNewswire/ — For the first time at the United Nations Framework Convention on Climate Change’s (UNFCCC) Conference of the Parties (COP), the COP28 Presidency of the United Arab Emirates has launched the inaugural COP28 Business and Philanthropy Climate Forum, convening more than 1,000 CEOs and philanthropists from over 80 countries. The Forum is being held alongside the World Climate Action Summit.
The Forum launched on November 30 with a high-level reception, which was hosted by the COP28 Presidency and the Sustainable Markets Initiative, in the presence of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE, and His Majesty King Charles III.
The Forum represents a paradigm shift in the COP process. With its strengths in low-carbon solutions and innovation, delivery and global networks, the private sector has – and continues – to invest trillions of dollars into the transition. With the objective of moving beyond commitments, the COP28 Business and Philanthropy Climate Forum will showcase global industry-by-industry delivery together with opportunities to accelerate, replicate, and scale, particularly in the Global South.
Private sector actors will join heads of state and government to focus on showcasing private sector progress and joint delivery.
H.E. Dr. Sultan Al Jabar, COP28 President, said “For the first time at a UNFCCC COP, and in line with the vision of the UAE, the global private sector has a seat at the table on the first day of COP28. No single party has all the solutions, and COP28 must bridge the trust gap between North and South, East, and West, and build a platform for action through partnership. This is what the Business and Philanthropy Climate Forum represents.”
Badr Jafar, Chair of the Forum and COP28 Special Representative for Business and Philanthropy, said “There is no time to waste, and no need to wait. The Business and Philanthropy Climate Forum showcases over 20 major actions that CEOs and philanthropists can take now demonstrating accessible ways for private sector leaders to move beyond pledges and declarations and into action and implementation in ways that are suited to their capabilities and competencies.”
Jennifer Jordan-Saifi, CEO of the Sustainable Markets Initiative, said “Building on the vision of our founder, King Charles III, and the momentum of the Sustainable Markets Initiative’s CEO summits at COP26 and COP27, the COP28 Business and Philanthropy Climate Forum’s purpose statement amplifies calls from the private sector to be at the table for all future UNFCCC COPs. It is time for a whole new model—one focused on real-world delivery and accelerated results.”
The Sustainable Markets Initiative is the Strategic Partner for the inaugural Forum. Other Forum delivery partners include the International Finance Corporation (IFC), the Organisation for Economic Co-operation and Development (OECD), World Economic Forum (WEF), Asian Development Bank (ADB), Africa Finance Corporation, Bill & Melinda Gates Foundation, Inter-American Development Bank Group (IDB Invest), World Business Council for Sustainable Development (WBCSD), and XPRIZE.
Other organizations participating in the November 30 reception and also at the COP28 Business and Philanthropy Climate Forum on December 1 and 2 include: UNFCCC, Food and Agriculture Organisation, International Telecommunication Union, World Health Organisation, International Civil Aviation Organisation, UN Office of Outer Space Affairs, Asian Infrastructure Investment Bank, Caribbean Development Bank, African Development Bank, Islamic Development Bank, International Monetary Fund, and World Trade Organisation.
The Business and Philanthropy Climate Forum’s Purpose Statement (Full Statement here):
The UN Council for Trade and Development estimated that $4 trillion is required annually to meet climate and biodiversity targets. To deliver, the COP28 Business and Philanthropy Climate Forum commits to:
- Supporting an annual Business and Philanthropy Climate Forum alongside the world leaders’ summit at every UNFCCC COP until at least 2030. This Forum will serve as the foundation for the private sector to: enhance alignment of industry, finance and country roadmaps; conduct an annual industry-by-industry assessment on progress; and, raise the bar on ambitions, including alignment with science-based targets.
- Engaging in private sector diplomacy and the creation of innovative private sector mechanisms to support cross-border transition efforts, including blended finance and trade instruments.
- Demonstrating the moral courage required as decision-makers to boldly lead the transition to a sustainable, just, and prosperous future.
- Adopting an authentic sustainable orientation, embedding sustainability in business models, decisions, and actions.
- Investing in sustainability-aligned research, development, commercialization, technology, and innovation alongside youth and supporting the green, sustainably focused jobs of the future.
- Aligning country, industry, and financial roadmaps. Moving together, create efficiencies and economies of scale that will enable collective progress and accelerate sustainable transitions.
- Showcasing game-changing entrepreneurs, technologies and solutions that are emerging around the world. At the same time, remove barriers that are impeding progress in deployment and scale-up of these technologies.
- Bringing sustainable markets from niche to norm by reimagining mandates, project pipelines, financial structuring, and models of return. In this way entirely new sustainable industries, products, services, and supply chains can be created, while in parallel helping to transition and transform existing systems to a more sustainable trajectory.
- Building conservation and nature-based solutions into the asset base, supply chains, and disclosures.
- Addressing market challenges and helping reorient economic subsidies, financial incentives, and regulations in support of global climate, biodiversity, and UN SDG targets across all industries.
- Adopting common standards, metrics, working definitions and traceability within, and wherever possible, across industries.
To learn more about the COP28 Business and Philanthropy Forum programming and events, please visit the www.bpcforum.org
Photographs will be available via the UNFCCC Flickr page: https://www.flickr.com/photos/unfccc
About Business & Philanthropy Forum
Under the chairpersonship of the COP28 Special Representative for Business and Philanthropy, Badr Jafar, the first of its kind Business & Philanthropy Climate Forum (BPCF), runs alongside the COP28 World Climate Action Summit with Heads of State and Government from 1-2 December 2023 in the Blue and Green Zones.
Read more: www.bpcforum.org
Notes to Editors COP28 UAE:
- COP28 UAE will take place at Expo City Dubai from November 30-December 12, 2023. The Conference is expected to convene over 70,000 participants, including heads of state, government officials, international industry leaders, private sector representatives, academics, experts, youth, and non-state actors.
- As mandated by the Paris Climate Agreement, COP28 UAE will deliver the first ever Global Stocktake – a comprehensive evaluation of progress against climate goals.
- The UAE will lead a process for all parties to agree upon a clear roadmap to accelerate progress through a pragmatic global energy transition and a “leave no one behind” approach to inclusive climate action.
Read more: www.cop28.com
About the Sustainable Markets Initiative
Founded by His Majesty King Charles III in 2020, as Prince of Wales, the Sustainable Markets Initiative has become the world’s ‘go-to’ private sector organisation on transition. Launched in 2021, the Terra Carta serves as the Sustainable Markets Initiative’s mandate with a focus on accelerating positive results for Nature, People and Planet through real economy action. Read more: www.sustainable-markets.org
Photo – https://mma.prnewswire.com/media/2290681/BPCF_Royal_Reception_at_COP28.jpg
View original content:https://www.prnewswire.co.uk/news-releases/his-highness-sheikh-mohamed-bin-zayed-al-nahyan-and-his-majesty-king-charles-iii-open-inaugural-business–philanthropy-climate-forum-302003606.html
Fintech PR
Dechert Elevates 13 Attorneys to Partnership
NEW YORK, Dec. 5, 2024 /PRNewswire/ — Dechert LLP is proud to announce that 13 lawyers will be joining the firm’s global partnership, effective January 1, 2025. This year’s class is larger than the previous class in 2023, representing seven of the firm’s global practices and six offices across the U.S., the UK and France.
Among the new partners are one of the hosts of the firm’s popular Dechert4Real podcast, a “Woman Worth Watching in STEM” as recognized by Profiles in Diversity Journal, two Dechert STARS award winners, a Legal 500 “Rising Star,” a Chambers UK “Associate to Watch,” and a Samuel E. Klein Pro Bono Award winner.
“These new partners bring diverse backgrounds to the firm, blending both homegrown and lateral talent,” said Mark Thierfelder, co-chair of Dechert. “We are confident this accomplished group will deliver outstanding work for our clients and help us execute on the firm’s strategic plan.”
Dave Forti, co-chair of Dechert, said, “These outstanding lawyers have distinguished themselves with their talent, creativity, work ethic, business acumen and commitment to the Dechert culture of stewardship. We are proud to welcome them to firm partnership.”
The new partners include:
- Hilary Bonaccorsi, Enforcement and Investigations, Charlotte
- Jonathan Gaynor, Finance and Real Estate, Philadelphia
- Brian Goldberg, Intellectual Property, Philadelphia
- Richard Hodge, Enforcement and Investigations, London
- D. Brett Kohlhofer, Enforcement and Investigations, Washington, D.C.
- Ross Macconnell, Corporate and Securities, Philadelphia
- Avni Patel, Corporate and Securities, New York
- Caroline Power, Product Liability and Mass Torts, Philadelphia
- Marion Provost, Antitrust/Competition, Paris
- Darius Ravangard, Corporate and Securities, Washington, D.C.
- Greg Renick, Finance and Real Estate, New York
- Marina Schwarz, Product Liability and Mass Torts, New York
- Mansi Seth, Tax, London
About Dechert
Dechert is a global law firm that advises asset managers, financial institutions and corporations on issues critical to managing their business and their capital – from high-stakes litigation to complex transactions and regulatory matters. We answer questions that seem unsolvable, develop deal structures that are new to the market and protect clients’ rights in extreme situations. Our nearly 1,000 lawyers across 19 offices globally focus on the financial services, private equity, private credit, real estate, life sciences and technology sectors.
Logo – https://mma.prnewswire.com/media/1675243/Dechert_LLP_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/dechert-elevates-13-attorneys-to-partnership-302324154.html
Fintech PR
Quantum Computing Boom: $1 Trillion in Value Creation Forecasted by 2035
Issued on behalf of Scope Technologies Corp. with the installation of new hardware.
VANCOUVER, BC, Dec. 5, 2024 /PRNewswire/ — USA News Group News Commentary – In recent weeks, Amazon’s quantum advancements have ignited significant momentum across the market, propelling the industry closer to the dawn of the “Quantum Age.” In response, the U.S. government has acted decisively, partnering with quantum pioneers to support a $2.7 billion National Quantum Initiative Reauthorization Act. While Polaris Market Research previously estimated the Global Quantum Computing Market could exceed US$5.7 billion by 2032 at an impressive 19.1% CAGR, updated projections from The Quantum Insider now anticipate quantum computing could generate $1 trillion in value by 2035. At the forefront of this technological revolution are companies driving advancements in quantum computing and infrastructure, including Scope Technologies Corp. (CSE: SCPE) (OTCQB: SCPCF), Quantum Computing Inc. (QCi) (NASDAQ: QUBT), Cisco Systems, Inc. (NASDAQ: CSCO), Rigetti Computing, Inc. (NASDAQ: RGTI, RGTIW), and International Business Machines Corporation (IBM) (NYSE: IBM).
The article continued: Analysts at IDTechEx predict even stronger growth for the Global Quantum Computing Market, forecasting a 30% CAGR through 2045. As industries prepare for this transition, the World Economic Forum has emphasized public-private collaborations within the financial sector to strengthen security for the post-quantum era.
Scope Technologies Expands Global Entropy Delivery Network with Significant Data-in-Transit Security Advancements
Scope Technologies Corp. (CSE: SCPE) (OTCQB: SCPCF), a pioneering technology company specializing in quantum security and machine learning (ML), today announced significant advancements to its data-in-transit security infrastructure with the installation of new hardware. These updates, which expand Scope’s entropy delivery system across new locations in Europe, Asia, and North America, represent a milestone in delivering secure and efficient global data transmission.
The expanded network enhances the speed and redundancy of QSE’s services while significantly reducing latency for businesses worldwide. These improvements not only ensure faster, more reliable data encryption but also strengthen protections against cyber threats such as man-in-the-middle attacks and Harvest Now, Decrypt Later (HNDL) strategies.
“Our global network expansion reflects our commitment to providing unparalleled data security,” said Sean Prescott, Founder and CTO of QSE Group. “By increasing our infrastructure’s speed and reliability, we’re not only enhancing the user experience but also building the resilience needed to safeguard data during transmission, now and into the future. This is critical for industries handling sensitive information, where interception risks can lead to significant consequences.”
As part of Scope’s mission to continuously advance quantum-resilient encryption, these updates position the QSE platform as a leader in secure, real-time communications. The advancements also align with industry compliance requirements, offering organizations a seamless, secure solution to meet regulatory demands.
Moreover, these upgrades lay the groundwork for QSE’s forthcoming secure mobile application, designed to provide industries with rapid, encrypted data-sharing capabilities. Further announcements on this next-generation platform are expected soon.
Scope Technologies’ commitment to expanding its infrastructure ensures that businesses and individuals are equipped with the tools needed to protect their data against current and emerging threats.
The announcement follows Scope’s recent announcement of the signing of a Letter of Intent (LOI) with Global Care Innovations Inc. (GCI) and BitLab. This strategic partnership aims to provide quantum-secure data solutions and advanced AI-powered tools to healthcare providers throughout North America.
As well, Scope recently launched a subscription model offering round-trip encrypted, quantum-resilient cloud storage for both businesses and individuals. With this new strategic partnership, Scope aims to demonstrate its capability to improve patient care through advanced technology and solidify its position as a leader in secure technology solutions for critical sectors such as healthcare.
CONTINUED… Read this and more news for Scope AI at: https://usanewsgroup.com/2024/04/26/the-currency-of-tomorrow-why-investing-in-cutting-edge-ai-recognition-tech-could-mean-big-money/
In other industry developments and happenings in the market include:
Quantum Computing Inc. (QCi) (NASDAQ: QUBT), an innovative, integrated photonics and quantum optics technology company, recently announced it received its second purchase order for its thin film lithium niobate (TFLN) photonic chip foundry from the University of Texas at Austin. The order will support the research efforts of the University’s RF Acoustic Microsystem Group and is part of the QCi Foundry’s pilot launch program, with fulfillment expected in Q1 2025.
The order enables the University to advance chip-scale acoustic and cross-domain microsystems using QCi Foundry’s scalable TFLN processes, supporting a custom fabrication run that highlights TFLN’s versatility for next-generation photonics and micro electromechanical systems.
“This strategic collaboration with the University of Texas at Austin underscores the expanding capabilities and commercial viability of the QCi Foundry, which has been designed to meet the increasing demand for signal processing, sensing, and computing applications as well as advanced acoustic systems for volume deployment,” said Dr. William McGann, CEO at QCi. “We are excited to support the University’s innovative research, and this collaboration further highlights the growing recognition of TFLN as a critical driver in the future of telecom, datacom, and quantum markets.”
Cisco Systems, Inc. (NASDAQ: CSCO), a tech infrastructure giant, recently announced at its Quantum Summit 2024 that Cisco researchers are reporting substantial efforts are underway now to develop practical quantum networks and data centers. Cisco’s vision for a quantum data center includes the ability to execute multiple quantum circuits, support dynamic network interconnections, and leverage diverse entanglement generation protocols, according to Reza Nejabati, head of quantum research at Cisco’s advanced development group Outshift, during a presentation at the event.
“It is well known in academic research that quantum computing cannot become useful by monolithically scaling it to 10s of millions of qubits—that is not practical,” said Nejabati. “It seems, at least with the current technology, it is more realistic to build a network of smaller quantum computers. And essentially you develop the notion of the data center—that is we build a network connecting a large number of smaller processors in a controlled environment, the data center warehouse, and provide them as a service to a larger user base. That’s the basic definition of a quantum data center.”
Rigetti Computing, Inc. (NASDAQ: RGTI, RGTIW), a pioneer in full-stack quantum-classical computing, recently announced that it successfully completed sales of $100 million gross proceeds of its common equity offering program. Rigetti immediately followed up by announcing another $100 million registered direct offering, while intending to use the funds generated by the previous fund raising for working capital, capital expenditures and other general corporate purposes, including continuing to focus on its strategy as a leader in superconducting quantum computing and continuing to work to improve its 2-qubit gate fidelity and scale towards higher qubit count systems.
“We are pleased to see the enthusiasm for the quantum computing sector and our company,” said Dr. Subodh Kulkarni, CEO of Rigetti. “We are seeing a great deal of interest from national labs and academic institutions for on-premises quantum computers to pursue hands-on R&D. As the technology continues to improve and more quantum applications are developed we expect to see increasingly more interest from industry and the private sector.”
International Business Machines Corporation (IBM) (NYSE: IBM), a computing giant that provides integrated solutions and services worldwide, recently announced quantum hardware and software advancements to execute complex algorithms on IBM quantum computers with record levels of scale, speed, and accuracy.
IBM Quantum Heron, the company’s most advanced quantum processor, can now run certain quantum circuits with up to 5,000 two-qubit gates, nearly doubling its previous capability and completing tasks 50 times faster than last year’s demonstration. Combined with IBM’s enhanced Qiskit software, which leads the industry in performance and reliability, these advancements push the boundaries of quantum computing’s potential in tackling complex scientific challenges.
“Advances across our hardware and Qiskit are enabling our users to build new algorithms in which advanced quantum and classical supercomputing resources can be knit together to combine their respective strengths,” said Jay Gambetta, Vice President, IBM Quantum. “As we advance on our roadmap towards error-corrected quantum systems, the algorithms discovered today across industries will be key to realizing the potential to solve new problems realized through the convergence of QPUs, CPUs, and GPUs.”
Article Source: https://usanewsgroup.com/2024/04/26/the-currency-of-tomorrow-why-investing-in-cutting-edge-ai-recognition-tech-could-mean-big-money/
CONTACT:
USA NEWS GROUP
[email protected]
(604) 265-2873
DISCLAIMER: Nothing in this publication should be considered as personalized financial advice. We are not licensed under securities laws to address your particular financial situation. No communication by our employees to you should be deemed as personalized financial advice. Please consult a licensed financial advisor before making any investment decision. This is a paid advertisement and is neither an offer nor recommendation to buy or sell any security. We hold no investment licenses and are thus neither licensed nor qualified to provide investment advice. The content in this report or email is not provided to any individual with a view toward their individual circumstances. USA News Group is a wholly-owned subsidiary of Market IQ Media Group, Inc. (“MIQ”). MIQ has been paid a fee for Scope Technologies Corp. advertising and digital media from the company directly. There may be 3rd parties who may have shares Scope Technologies Corp., and may liquidate their shares which could have a negative effect on the price of the stock. This compensation constitutes a conflict of interest as to our ability to remain objective in our communication regarding the profiled company. Because of this conflict, individuals are strongly encouraged to not use this publication as the basis for any investment decision. The owner/operator of MIQ own shares of Scope Technologies Corp. which were purchased as a part of a private placement. MIQ reserves the right to buy and sell, and will buy and sell shares of Scope Technologies Corp. at any time thereafter without any further notice. We also expect further compensation as an ongoing digital media effort to increase visibility for the company, no further notice will be given, but let this disclaimer serve as notice that all material disseminated by MIQ has been approved by the above mentioned company; this is a paid advertisement, and we own shares of the mentioned company that we will sell, and we also reserve the right to buy shares of the company in the open market, or through further private placements and/or investment vehicles. While all information is believed to be reliable, it is not guaranteed by us to be accurate. Individuals should assume that all information contained in our newsletter is not trustworthy unless verified by their own independent research. Also, because events and circumstances frequently do not occur as expected, there will likely be differences between any predictions and actual results. Always consult a licensed investment professional before making any investment decision. Be extremely careful, investing in securities carries a high degree of risk; you may likely lose some or all of the investment.
View original content:https://www.prnewswire.co.uk/news-releases/quantum-computing-boom-1-trillion-in-value-creation-forecasted-by-2035-302323917.html
Fintech PR
Centrical Announces 2024 Customer SELECT Award Winners
The awards recognize leaders and organizations transforming frontline employee performance experience and innovation across industries.
NEW YORK, Dec. 5, 2024 /PRNewswire/ — Centrical today unveiled the winners of the 2024 Customer SELECT Awards, celebrating organizations and individuals that have redefined excellence in employee performance experience management and innovation. These trailblazers have leveraged Centrical’s solutions to transform their workplaces, empower their frontline teams, and achieve remarkable results.
“The Centrical Customer SELECT Awards shine a spotlight on the incredible achievements of our customers and the remarkable individuals within their organizations,” said Daphne Saragosti, Chief Customer Officer at Centrical. “Each winner embodies what’s possible when technology, innovation, and a commitment to people come together to unlock extraordinary outcomes. Their success inspires us all, and we are proud to be their partner on this journey.”
Team Award Winners:
- The Scholar: Arise Virtual Solutions
Arise redefined training with a dynamic onboarding and certification process for its service partners. Through competency validation, personalized learning paths, and real-time analytics, Arise set a new standard for service partner readiness and performance. Their approach resulted in faster, more effective training processes and improved client satisfaction.
“With the launch of Centrical and using many of its tools, we’ve been able to reduce speed to proficiency by almost half. This means where it was taking three months to reach a particular level, we’re now achieving that in half the time. Our service partners feel more supported, and this translates into better metrics and exceptional results for our clients and their customers.”— Sonia Brant Mullins, Vice President of Service Partner Experience, Arise Virtual Solutions
- The Innovator: IHG Hotels and Resorts
IHG Hotels & Resorts launched IHG Climb to empower frontline colleagues with targeted resources, including training and tools to enhance guest experiences and boost Enrollment Efficiency and Loyalty Recognition. Since its launch, the program has improved loyalty recognition scores year over year and surpassed pre-pandemic enrollment levels, driving increased direct bookings and guest retention.
“IHG One Rewards members are our most profitable and valuable guests. They’re loyal to our brands and help drive revenue to our hotels with each of their repeat stays. We really wanted to see a step change performance heading into 2024 and make sure that our branded hotels are delivering the program day in and day out, while finding new ways to engage with our frontline team members.” — Natasha Scott, Senior Vice President, Americas Revenue Management and Commercial Teams, IHG Hotels & Resorts
- The Gamechanger: Purpose Financial
Purpose Financial, a leader in financial services, introduced an innovative gamification platform powered by Centrical that transforms routine tasks into engaging, interactive challenges. By combining performance tracking with gamified goals, the platform has improved performance metrics, reduced turnover, and fostered a purpose-driven culture. The solution empowers managers along with field, call center and collection agents across more than 800 U.S. branches to achieve new milestones while equipping managers with actionable insights to deliver impactful coaching and real-time recognition. This approach has boosted productivity and strengthened team cohesion, setting a new standard for employee engagement within the organization.
“Purpose Financial’s gamification platform has changed the way we work. It’s not just about hitting targets; it’s about creating an environment where our agents feel valued, motivated, and equipped to succeed. The impact on engagement and performance has been remarkable.” — Michelle Goldsberry, Senior Business Integrations Specialist, Purpose Financial - The Captain: Wix.com
Wix empowered its managers and teams by centralizing workflows and aligning coaching processes. With over 70% of managers adopting Centrical’s coaching feature immediately, the company scaled its leadership strategies, boosting engagement and performance.
“There was a lot of excitement among managers to finally have a tool that aligns processes and supports them in coaching their teams more effectively.”— Helene Zerbib, TLV Customer Care Delivery Site Lead, Wix - The High Performer: Capita Experience
Capita Experience transformed its approach to performance management by leveraging Centrical to unify workflows, enhance collaboration, and provide real-time insights. Through gamification and tailored coaching strategies, the organization empowered its remote workforce and fostered measurable improvements, including a dramatic increase in customer resolution rates and efficiency gains across all service lines.
“With Centrical, we’ve not only reduced Average Handling Time by 9.9%, with some teams achieving a 13% reduction, but we’ve also enhanced the support we provide to both our managers and employees. The platform has become a key enabler of collaboration, engagement, and performance improvement, even in a fully remote environment.” – Gianni Petrillo, Senior Operations Manager, Capita Experience
- The Nurturer: Teleperformance Samsung
Teleperformance Samsung tackled hybrid work challenges with innovative solutions like daily wellness checks, gamification, and AI-driven performance insights. These initiatives fostered transparency, well-being, and a remarkable +70 NPS.
“With Centrical, team leaders conduct daily wellness checks, particularly focusing on employees working remotely. These checks provide insight into individual well-being, making Centrical a conversation starter and ensuring employees feel supported and acknowledged, even in a remote work setting.”— Marco Brouwer, Contact Centre Manager, Teleperformance Samsung
Individual Award Winners:
- The Visionary: Liz Millington, Head of Digital Transformation, Ascensos
Liz Millington exemplifies visionary leadership through her people-first approach, driving cultural and operational excellence at Ascensos. By leveraging real-time data insights and fostering collaboration, she inspired transformative changes that empowered employees and elevated client outcomes for organizations like Selfridges and John Lewis. - The Employee Experience Champion: Michelle Goldsberry, Sr. Business Integration Specialist, Purpose Financial
Michelle Goldsberry redefined employee engagement, inspiring a culture of growth and high performance within Purpose Financial’s customer contact center. Her leadership drove remarkable business outcomes, including a 163% increase in new money contributions and a 134% rise in calls handled. - The Creative Content Pioneer: Izabella Mendes, Learning Designer, Foundever Brazil
Izabella Mendes revolutionized learning for Foundever’s Technical Operations team by embedding soft skills into client communication through SCORM-based games, animated podcasts, and personalized content. Her creative approach ensured learners stayed engaged and inspired through meaningful learner experiences.
Celebrating Excellence
Congratulations to all the 2024 Centrical Customer SELECT Award winners! These innovators have set new benchmarks for employee engagement and organizational success, demonstrating the transformative potential of Centrical’s solutions.
For more details about the winners and their exceptional programs, including additional resources, visit Centrical Customer SELECT Awards 2024.
About the Centrical Customer SELECT Awards
The Centrical Customer SELECT Awards, now in their fifth year, celebrate organizations and individuals who exemplify excellence and innovation in leveraging Centrical’s solutions to drive business success. These awards recognize both teams and individuals who have set new benchmarks in employee engagement, operational performance, and innovation. Building on the success of past years, the 2024 awards continue to highlight achievements across industries, including new categories for individual excellence. Winners demonstrate the transformative power of Centrical’s platform in fostering continuous growth, performance improvement, and measurable business impact.
About Centrical
Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.
Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London and customers include leading multinational enterprises such as IHG, Teleperformance, DHL, Synchrony Financial, and more.
Photo – https://mma.prnewswire.com/media/2573929/SELECT_Social_Company_Winners_2.jpg
Photo – https://mma.prnewswire.com/media/2573930/SELECT_Social_Individual_Winners_2.jpg
Logo – https://mma.prnewswire.com/media/1879644/Centrical_Logo_color_RGB_01_Logo.jpg
View original content:https://www.prnewswire.co.uk/news-releases/centrical-announces-2024-customer-select-award-winners-302323502.html
-
Fintech3 days ago
Fintech Pulse: Your Daily Industry Brief (PayPal, Apple Pay, Google Wallet, Introspective Market Research, Deel, Kingdom Advisors, Basta Pay)
-
Fintech6 days ago
Banking and Capital Markets: Navigating a Complex Future
-
Fintech2 days ago
Fintech Pulse: Your Daily Industry Brief (21X, 9fin, Upstart, LendingClub, Cloudflare)
-
Fintech PR6 days ago
Noble Corporation plc announces changes to its share capital including share repurchases for the month of November 2024
-
Fintech22 hours ago
Fintech Pulse: Your Daily Industry Brief (Axos Bank, Global Trading Network, Fonepay, Compass Plus Technologies, Instacoins)
-
Fintech PR5 days ago
ADGM’s Asset Management Sector Leads Exponential Growth in Third Quarter of 2024
-
Fintech PR6 days ago
ABC TECHNOLOGIES ANNOUNCES RECOMMENDED OFFER TO ACQUIRE TI FLUID SYSTEMS
-
Fintech PR6 days ago
VANTAGE FOUNDATION PARTNERS WITH FRESH START TO SUPPORT EDINBURGH COMMUNITIES