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Has COVID Signalled the End for Cash?

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The rise in online shopping during the pandemic delivered a corresponding decline in the use of cash. Will the COVID-effect be permanent, or will societies be reluctant to forever give up on physical currencies? Leading global e-wallet STICPAY’s Customer Service Director James Bay, thinks the use of cash is coming to end thanks to COVID.

He said: “In 2010 50% of all payments made in the UK were cash and just one in six payments were made with debit cards. By the end of 2017 debit cards were used for more than one in three payments in the UK, so the decline of cash was already being seen. However, the social distancing measures and lockdowns necessitated by the COVID pandemic, have accelerated the move to digital payment methods.

“With many physical businesses being shut for long periods of time, much of our shopping has moved online in the past 18 months, and that has inevitably led to an increase in debit/credit or digital payments. In fact, according to Link, which runs the UK’s cash machine network, the volume of ATM transactions fell 62% year on year at the start of lockdown.

“In Spain the picture was even more stark, with cash volumes dropping by up to 90% during lockdown.

“With many of us getting used to online shopping and other payment methods that don’t involve cash, it is unlikely that we will return to paying for goods with physical currency any time soon.

“Experts had predicted that we would become a cashless society in the next 10-15 years, but that move is likely to have been accelerated by COVID and the milestone could even be achieved in the next year or two.

“And it is easy to see why this would happen. Contactless or digital payments are much less likely to spread germs or viruses and they make social distancing rules much easier to maintain. As we start to reopen our economies, these measures will become even more important to allow us to continue to operate some sort of normal life.

“Small and medium sized businesses who may not have accepted digital payment solutions prior to COVID have been forced to during the pandemic and many are finding it something they prefer. As well as being more hygienic, digital payments are also much easier from an accounting point of view and anything that removes an administrative burden from a small business will always be popular.

“Not having physical cash on the premises also removes the possibility of stores being raided for the money in the till, which is something that is still a major concern for many small businesses.

“But as our finances become ever more digital, we present hackers with more opportunities to gain access to our funds. That is why choosing a payment solution that has high levels of security is vital.

“Digital money transfers also make life potentially easier for international criminal gangs wishing to launder large sums of money. Again, the payment solution and its security protocols are crucial if we want to stop the flow of illegally obtained funds.

“When using an e-wallet the user’s sensitive financial data is always protected, whether it is being used for in-store purchases via a smartphone or for online payments. E-wallets have a layer of advanced encryption that generates a random number sequence for each transaction. Even if hackers manage to intercept the customer’s transaction, they won’t be able to use the data they acquired.

“And stealing the phone used for the e-wallet won’t help the hacker either. They wouldn’t be able to log into the digital wallet account as it is protected with biometrics (face recognition, fingerprints), a PIN, or a password.

“When you consider the benefits of digital payments it is easy to see there are many reasons why they are a better option than cash. COVID may have accelerated our shift away from cash, but it is a shift that was inevitable.”

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Dripos Secures $11 Million Investment to Transform Coffee Shop Management

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Dripos, a pioneering player in the FinTech realm catering specifically to coffee shops, has achieved a significant financial milestone by closing an $11 million Series A funding round.

Base10 Partners, a renowned venture capital firm, took the lead in spearheading this investment round.

Dripos has established itself as a standout entity in the FinTech landscape, offering a robust software solution tailored to streamline the intricate operations of coffee shops. Its integrated platform facilitates a wide array of functions, including point-of-sale (POS) systems, mobile payment processing, and comprehensive workforce management.

The freshly secured funds are earmarked for further technological advancements and expansion efforts in the market. Dripos aims to solidify its position in the coffee shop industry by enhancing its current services and venturing into new markets. This strategic allocation of capital underscores Dripos’ unwavering dedication to innovation and its core mission of simplifying business operations for coffee shop owners nationwide.

Dripos has demonstrated remarkable growth and garnered strong market adoption. Over the past year alone, the number of coffee shop locations leveraging Dripos’ services has surged by an impressive 400%, with a presence now spanning 46 states and processing hundreds of millions in transactions. This expansion underscores the platform’s efficacy in meeting the unique needs of its clientele by offering a comprehensive suite of tools that cater to every aspect of coffee shop operations.

Jack Pawlik, Co-founder & Co-CEO of Dripos, emphasized the company’s transformative impact, stating, “Dripos is not merely a product but a revolution in how coffee shops operate. We’re replacing outdated multi-software systems with a single, efficient platform that enhances overall productivity and customer satisfaction.”

Dripos has previously attracted attention from prominent investors within the FinTech and coffee shop sectors, including Michael Siebel of Y Combinator and Shyam Rao, founder of Punchh.

Caroline Broder, Principal at Base10 Partners, highlighted the strategic alignment of investing in Dripos with their focus on automating the real economy. She emphasized that the platform not only reduces operational burdens for coffee shop owners but also enhances their capacity to provide exceptional service.

Source: fintech.global

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Encompass Corporation Elevates Stuart Barnard to CFO from VP Role

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Encompass Corporation, a leading UK regtech firm, has recently announced the promotion of Stuart Barnard, formerly the VP of finance and business operations, to the esteemed position of Chief Financial Officer (CFO).

In this newly created role, effective as of this month, Barnard will assume full responsibility for overseeing the global finance and business operations of the KYC solution provider. His duties will encompass leading various critical functions within the firm, including legal affairs, finance, human resources, revenue operations, IT infrastructure, and information security.

Barnard’s journey with Encompass began in 2016 when he joined as the Head of Finance for the company’s division in Sydney, Australia. After demonstrating exceptional leadership and strategic acumen, he transitioned to the role of VP of Finance at the company’s London office in late 2018. His dedication and contributions culminated in his well-deserved promotion to CFO in December 2022.

Wayne Johnson, co-founder and CEO of Encompass, expressed his confidence in Barnard’s capabilities, emphasizing the vital role he has played in executing the company’s strategic objectives thus far. Johnson also commended Barnard for his ability to attract and nurture a diverse and high-performing team.

Barnard’s promotion comes at an opportune time for Encompass, coinciding with the recent appointment of Neil Acworth as Chief Information Security Officer (CISO) last month. Additionally, the company has been actively expanding its portfolio through strategic acquisitions, including the recent acquisitions of CoorpID and Blacksmith KYC from ING in January.

Source: fintechfutures.com

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Zilch Partners with Amazon Web Services to Drive AI Innovation

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Zilch, the pioneering ad-subsidised payments network, has expanded its partnership with Amazon Web Services (AWS) to accelerate the integration of Artificial Intelligence (AI) advancements across its platform.

This collaboration aims to bolster Zilch’s AI capabilities by leveraging AWS’s cutting-edge AI and Machine Learning (ML) services. The objective is to transform various aspects of Zilch’s operations, including customer service, merchant interactions, and fraud detection.

Renowned for its innovative ad-subsidised payments model, Zilch collaborates with Amazon Web Services (AWS) to elevate its AI capabilities, enhancing customer service, deepening engagement with merchants, and fortifying fraud detection measures.

The company will continue harnessing AWS AI and ML services to revolutionise customer interactions, merchant engagement, and fraud detection. This partnership endeavors to redefine the landscape of consumer lending and payment solutions.

Philip Belamant, Co-Founder and CEO of Zilch, highlighted the competitive advantage gained from leveraging AWS’s AI and ML services. He stated, “Our customers use Zilch around 100 times a year, which gives us 15-18 times the data available to our closest peers. The combination of our large, high-quality data sets and AWS’s AI and ML services is going to give us a very tangible competitive advantage. Zilch will be using AI to invest in increasing the productivity of our people, accelerating unit economics and creating more value for our customers.”

Tricia Troth, Head of Startups, UK and Ireland, at AWS, expressed enthusiasm for Zilch’s decision to leverage AWS’s AI capabilities. Troth commented, “We’re delighted that Zilch has selected AWS to bring the transformative potential of AI and generative AI to consumer lending. With Amazon SageMaker and Amazon Bedrock, Zilch is able to deliver more accurate and faster lending decisions, and expand its offer to more consumers across the UK and into new geographies and markets.”

Sean Hederman, Chief Technology Officer at Zilch, emphasized the company’s longstanding relationship with AWS and its commitment to innovation. He said, “We first called AWS back in 2018 when we merely sketched out the first tech architecture, so Zilch was literally born in the cloud. Today we’re proud to run the majority of our infrastructure on AWS. This has allowed us to seamlessly handle the massive scale we’ve achieved. We’re now shifting gears up to fully unleash our upgraded AI strategy and hiring top AI talent. This will see us rapidly move beyond our current industry-leading cloud operations and into a new hyperscale data and AI-driven cloud environment.”

Source: fintech.global

The post Zilch Partners with Amazon Web Services to Drive AI Innovation appeared first on HIPTHER Alerts.

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