MyChargeBack Launches its New Dispute Resolution Website in Scandinavia

MyChargeBack, the international financial services firm specializing in the resolution of complex card-not-present transaction disputes, today announced the launch of its new Scandinavian website, Pengeretur.dk.

Pengeretur is intended to be a one-stop shop for Scandinavian consumers, providing insights into their rights and protections, rules and regulations governing chargebacks and other educational resources.

What makes Pengeretur unique is its algorithm-powered evaluation tool, which enables consumers to determine if their disputes meet the criteria for a chargeback that are established by the credit card networks. The free tool is designed to cover a wide spectrum of transactions – from e-commerce transactions to investments – to enable consumers resolve their disputes quickly and efficiently.

“COVID changed the global payments landscape, and greatly increased the number of card-not-present online transaction,” notes Judith Dayan Persson, MyChargeBack’s Vice President of European Operations and Business Development, who is based in Copenhagen. “And that is a challenge, since our research indicates that one out of every six Scandinavian consumers is unaware that funds lost using a credit or debit card can be recovered through a chargeback,” she adds. “Consumers can now learn if their dispute qualifies under chargeback guidelines in less than 90 seconds!”

The Pengeretur online chargeback evaluation tool, powered by MyChargeBack, is available in English to accommodate residents of all Nordic countries.