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Loyalty Management Market worth $25.4 billion by 2029- Exclusive Report by MarketsandMarkets™

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CHICAGO, April 26, 2024 /PRNewswire/ — Blockchain technology, sustainability-focused initiatives, subscription-based business models, and digital transformation will all have a significant impact on the Loyalty Management Market in the future. Data analytics will also drive personalised experiences in this market. In order to increase consumer engagement and loyalty, ecosystem collaborations, gamification, and voice-activated loyalty programmes will all be crucial. For firms to adjust to changing market trends and consumer tastes, regulatory compliance and ongoing innovation are crucial.

The Loyalty Management Market is expected to reach USD 25.4 billion by 2029 from USD 11.4 billion in 2024, at a CAGR of 17.3 % during 2024–2029, according to a new report by MarketsandMarkets™.

Browse in-depth TOC on “Loyalty Management Market”

326 – Tables
47 – Figures
275 – Pages

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Scope of the Report

Report Metrics

Details

Market size available for years

2018-2029

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Base year considered

2023

Forecast period

2024–2029

Forecast units

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Value (USD) Million/Billion

Segments Covered

By Offering, Solution, Services, Operator, Vertical and Region

Region covered

North America, Europe, Asia Pacific, Middle East & Africa, and Latin America

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Companies covered

The major players in the Loyalty Management Market are Epsilon (US), Oracle (US), Comarch (Poland), ICF Next (US), Bond Brand Loyalty (Canada), Merkle (US), Capillary (Singapore), Jakala (Italy),  Kobie (US), Giift Management (Singapore), Maritz Motivation (US), Cheetah Digital (US), Collinson (UK), Loyalty One (Canada), Punchh (US), Ebbo (US), Preferred Patron (US),  Loopy Loyalty (China), Paystone (UK), LoyLogic (Switzerland), Ascenda (Singapore),  Loyalty Juggernaut (US), Gratifii (Australia), SAP SE (Germany),  Annex Cloud (US), Apex Loyalty (US), Sumup (UK), Kangaroo (Canada), Smile.io (Canada), SessionM (US), LoyaltyLion (UK),  Yotpo (US), SailPlay (US), and Zinrelo (US).

Loyalty management has evolved into a crucial component of business strategy worldwide. Businesses across various industries are increasingly adopting sophisticated loyalty management solutions to enhance customer engagement, drive repeat purchases, and foster brand loyalty. With the proliferation of digital channels and the rise of personalized customer experiences, loyalty programs have become more targeted and data-driven, leveraging advanced analytics and artificial intelligence to deliver tailored rewards and incentives.

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The professional services segment contributed the largest market share in the Loyalty Management Market during the forecast period.

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Professional service providers manage a part or the entire loyalty management lifecycle for enterprises, thereby comprehending business constraints and providing major insights that help these companies optimally utilize all available resources and make the most of their technological investments. The growth in the professional services segment is governed by the complexity of operations and the deployment of loyalty management solutions. It also provides support services throughout the business tenure and creates a relationship with the organization. These services help the marketing and operations teams enhance customer experience and raise ROIs as they are customized, easily applicable, and assure availability and performance to the maximum extent.

The BFSI vertical segment is estimated to hold the largest market size during the forecast.

The BFSI vertical requires loyalty management solutions to analyze data based on touchpoints, enabling brands to offer a personalized experience. A study by Accenture found that 75% of consumers expect brands to personalize their experiences, highlighting the growing demand for tailored interactions. This is particularly true in the BFSI sector, where customers expect products, services, and communication to be relevant to their individual needs and financial goals. This sector has incorporated data analytics and AI to deliver loyalty programs and increase customer engagement. There has been a continuous technological revolution in the banking sector in the form of Automated Teller Machines (ATMs), core banking, eBanking, and mobile banking, which gave rise to various services, such as Real-Time Gross Settlement (RTGS), Centralized Funds Management System (CFMS), National Electronic Funds Transfer (NEFT), and the use of credit, debit, and smart cards. Hence, banking and financial institutions are expected to invest greater resources in the market to focus on providing better loyalty programs to their customers.

Based on region, Asia Pacific is projected to register the highest CAGR during the forecast period.

Asia Pacific, home to nearly 40% of the world’s population, is witnessing diverse implementations of loyalty management technologies. The Asia Pacific region is undergoing a notable surge in adopting loyalty management, driven by the flourishing economies of India, China, Japan, Australia, and New Zealand. The rising prevalence of internet access and the escalating per-user engagement online have prompted organizations to bolster their presence in the loyalty management sector by leveraging digital channels, including social media, websites, emails, virtual assistants, and call centers.  Loyalty management solutions are adopted by many companies across industry verticals, whose primary focus is on client retention and further building sustainable customer relationships through these programs. Increasing customer retention also boosts profit margins and brings a stable source of income. Deploying a loyalty program entails an investment; however, strategies aimed at customer retention are more cost-effective than efforts directed at acquiring new customers. The surge in social media usage, the proliferation of internet access, and the expansion of the eCommerce sector constitute significant catalysts propelling the adoption of loyalty programs across Southeast Asia. Vietnam and Thailand emerged as the primary drivers within the region, with Malaysia, the Philippines, Singapore, and Indonesia following suit.

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Top Key Companies in Loyalty Management Market:

The report profiles key players such as Epsilon (US), Oracle (US), Comarch (Poland), ICF Next (US), Bond Brand Loyalty (Canada), Merkle (US), Capillary (Singapore), Jakala (Italy),  Kobie (US), Giift Management (Singapore), Maritz Motivation (US), Cheetah Digital (US), Collinson (UK), Loyalty One (Canada), Punchh (US), Ebbo (US), Preferred Patron (US),  Loopy Loyalty (China), Paystone (UK), LoyLogic (Switzerland), Ascenda (Singapore),  Loyalty Juggernaut (US), Gratifii (Australia), SAP SE (Germany),  Annex Cloud (US), Apex Loyalty (US), Sumup (UK), Kangaroo (Canada), Smile.io (Canada), SessionM (US), LoyaltyLion (UK),  Yotpo (US), SailPlay (US), and Zinrelo (US).

Recent Developments:

  • In March 2024, Epsilon launched the next generation of its retail media platform. Epsilon Retail Media applied AI and person-first identity in the ad server, unlocking opportunities to drive stronger outcomes with shoppers on retailers’ properties, across the open web or in tandem.
  • In May 2023, Bond Brand Loyalty announced a strategic investment in its business from Colorado-based private equity firm, Mountaingate Capital. The announcement followed a substantial period of growth for Bond and reflected the potential for further expansion in both reach and offerings to serve clients better.
  • In April 2023, Capillary Technologies acquired Brierley to expand its portfolio.
  • In January 2023, Giift acquired a strategic majority interest in InTouch, a loyalty solutions provider based in Indonesia.

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Loyalty Management Market Advantages:

  • By rewarding consumers for their recurring business, fostering brand loyalty, and lowering attrition rates, loyalty management solutions assist companies in keeping customers.
  • By providing customers with individualised offers, incentives, and prizes based on their preferences and behaviour, loyalty programmes encourage greater customer engagement and increase repeat business and brand advocacy.
  • With the help of loyalty management tools, businesses can make well-informed decisions and effectively target their marketing efforts by gaining vital insights about consumer behaviour, preferences, and spending habits.
  • By providing individualised prizes, exclusive benefits, and VIP treatment, loyalty programmes raise customer satisfaction and foster enduring connections with clients.
  • By encouraging consumers to spend more, upsell and cross-sell goods, and recommend the brand to others, loyalty management solutions generate more sales and income and boost profitability and business expansion.
  • By providing distinctive benefits, experiences, and value-added services that customers find appealing, loyalty programmes assist companies in standing out from the competition and enhancing customer loyalty and market placement.

Report Objectives

  • To determine and forecast the global Loyalty Management Market by offering, solution, services, operator, vertical, and region from 2024 to 2029, and analyze the various macroeconomic and microeconomic factors affecting market growth.
  • To forecast the size of the market segments concerning five central regions: North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and Latin America.
  • To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the Loyalty Management Market.
  • Analyze each submarket concerning individual growth trends, prospects, and contributions to the overall Loyalty Management Market.
  • To analyze the opportunities in the market for stakeholders by identifying the high-growth segments of the Loyalty Management Market.
  • To profile the key market players; provide a comparative analysis based on business overviews, regional presence, product offerings, business strategies, and key financials; and illustrate the market’s competitive landscape.
  • Track and analyze competitive developments in the market, such as mergers and acquisitions, product developments, partnerships and collaborations, and Research and Development (R&D) activities.

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About MarketsandMarkets™

MarketsandMarkets™ has been recognized as one of America’s best management consulting firms by Forbes, as per their recent report.

MarketsandMarkets™ is a blue ocean alternative in growth consulting and program management, leveraging a man-machine offering to drive supernormal growth for progressive organizations in the B2B space. We have the widest lens on emerging technologies, making us proficient in co-creating supernormal growth for clients.

Earlier this year, we made a formal transformation into one of America’s best management consulting firms as per a survey conducted by Forbes.

The B2B economy is witnessing the emergence of $25 trillion of new revenue streams that are substituting existing revenue streams in this decade alone. We work with clients on growth programs, helping them monetize this $25 trillion opportunity through our service lines – TAM Expansion, Go-to-Market (GTM) Strategy to Execution, Market Share Gain, Account Enablement, and Thought Leadership Marketing.

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Built on the ‘GIVE Growth’ principle, we work with several Forbes Global 2000 B2B companies – helping them stay relevant in a disruptive ecosystem. Our insights and strategies are molded by our industry experts, cutting-edge AI-powered Market Intelligence Cloud, and years of research. The KnowledgeStore™ (our Market Intelligence Cloud) integrates our research, facilitates an analysis of interconnections through a set of applications, helping clients look at the entire ecosystem and understand the revenue shifts happening in their industry.

To find out more, visit www.MarketsandMarkets™.com or follow us on Twitter, LinkedIn and Facebook.

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Latest News

EU Banks and Insurers Lag in Green Compliance, PwC Study Finds

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A recent study by PricewaterhouseCoopers (PwC) has revealed that banks and insurers within the European Union (EU) are significantly lagging behind in meeting green compliance standards. This lag poses substantial risks not only to the institutions themselves but also to the broader goals of sustainable finance and climate change mitigation.

The Findings of the PwC Study

PwC’s comprehensive study examined the extent to which EU banks and insurers have integrated green compliance into their operations. The findings highlight a considerable gap between current practices and the regulatory expectations set forth by the EU.

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Key Findings:

  • Slow Integration: Many financial institutions are slow to integrate environmental, social, and governance (ESG) criteria into their business models.
  • Lack of Clear Strategies: A significant number of banks and insurers lack clear and actionable strategies for achieving green compliance.
  • Insufficient Data Management: Poor data management practices are hampering the ability to track and report on ESG metrics effectively.
  • Regulatory Challenges: Compliance with the EU’s complex and evolving regulatory framework remains a significant challenge for many institutions.

The Importance of Green Compliance

Green compliance is crucial for the financial sector as it aligns with global efforts to combat climate change and promote sustainability. Financial institutions play a pivotal role in this ecosystem by directing capital flows towards sustainable investments and practices.

Benefits of Green Compliance:

  • Risk Mitigation: By adhering to green compliance standards, financial institutions can mitigate environmental risks and avoid potential regulatory penalties.
  • Reputation Management: Demonstrating a commitment to sustainability can enhance the reputation and brand value of financial institutions.
  • Market Opportunities: Green compliance opens up new market opportunities, particularly in the growing sector of sustainable finance.

Regulatory Landscape

The EU has been at the forefront of implementing stringent regulations aimed at promoting sustainable finance. Key regulations include the EU Taxonomy, the Sustainable Finance Disclosure Regulation (SFDR), and the Corporate Sustainability Reporting Directive (CSRD).

Key Regulations:

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  • EU Taxonomy: Provides a classification system for environmentally sustainable economic activities.
  • SFDR: Requires financial market participants to disclose how they integrate ESG factors into their investment decisions.
  • CSRD: Mandates enhanced disclosure of non-financial and diversity information by large companies.

Challenges Faced by Financial Institutions

Despite the regulatory push, financial institutions face several challenges in achieving green compliance.

Major Challenges:

  • Complexity of Regulations: The complexity and scope of green compliance regulations can be overwhelming for institutions.
  • Data Management Issues: Effective green compliance requires robust data management systems to track and report ESG metrics.
  • Resource Constraints: Many institutions lack the necessary resources, both in terms of personnel and technology, to implement comprehensive green compliance strategies.
  • Cultural Resistance: There can be cultural resistance within institutions, particularly from stakeholders who may not fully appreciate the importance of green compliance.

Strategies for Improving Green Compliance

To bridge the gap identified by the PwC study, EU banks and insurers must adopt comprehensive and proactive strategies to enhance their green compliance efforts.

Key Strategies:

  • Develop Clear Strategies: Institutions need to develop clear, actionable strategies for integrating ESG criteria into their operations.
  • Invest in Data Management: Investing in advanced data management systems is crucial for effective tracking and reporting of ESG metrics.
  • Enhance Stakeholder Engagement: Engaging with stakeholders to build a culture that values sustainability and green compliance is essential.
  • Leverage Technology: Utilizing technology, such as artificial intelligence and blockchain, can streamline compliance processes and improve accuracy.

Conclusion

The PwC study underscores the urgent need for EU banks and insurers to accelerate their green compliance efforts. By adopting clear strategies, investing in data management, and leveraging technology, these institutions can not only meet regulatory expectations but also play a pivotal role in driving sustainable finance and combating climate change.

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Source of the news: Fintech Global

The post EU Banks and Insurers Lag in Green Compliance, PwC Study Finds appeared first on HIPTHER Alerts.

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Corlytics Hires New CTO, Chief Data Officer, and Chief Tech Architect

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Corlytics, a leading provider of regulatory risk intelligence solutions, has announced the appointment of three key executives: a new Chief Technology Officer (CTO), Chief Data Officer (CDO), and Chief Tech Architect. These strategic hires are set to bolster Corlytics’ capabilities and drive its mission to deliver cutting-edge regulatory risk intelligence.

The New Appointments

Corlytics’ latest appointments include highly experienced professionals who bring a wealth of knowledge and expertise to the company.

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Key Appointments:

  • Chief Technology Officer (CTO): The new CTO will oversee the company’s technology strategy, ensuring that Corlytics remains at the forefront of innovation in regulatory risk intelligence.
  • Chief Data Officer (CDO): The CDO will be responsible for managing and leveraging data to enhance Corlytics’ solutions, providing clients with deeper insights into regulatory risks.
  • Chief Tech Architect: The Chief Tech Architect will focus on the technical architecture of Corlytics’ platforms, ensuring scalability, reliability, and security.

Enhancing Regulatory Risk Intelligence

With these strategic hires, Corlytics aims to enhance its regulatory risk intelligence offerings, providing clients with more comprehensive and actionable insights.

Enhanced Capabilities:

  • Advanced Analytics: Leveraging advanced analytics to provide deeper insights into regulatory risks and trends.
  • Data Integration: Improving data integration capabilities to provide a holistic view of regulatory risks across various jurisdictions and sectors.
  • Scalable Solutions: Developing scalable solutions that can grow with clients’ needs, ensuring they remain compliant in an evolving regulatory landscape.

The Importance of Regulatory Risk Intelligence

In today’s complex regulatory environment, effective regulatory risk intelligence is crucial for financial institutions and other regulated entities.

Key Benefits:

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  • Risk Mitigation: Identifying and mitigating regulatory risks before they materialize can save organizations from significant financial and reputational damage.
  • Compliance Management: Enhancing compliance management processes to ensure adherence to evolving regulations.
  • Strategic Decision-Making: Providing data-driven insights that support strategic decision-making and long-term planning.

Corlytics’ Strategic Vision

The new hires align with Corlytics’ strategic vision of becoming a global leader in regulatory risk intelligence, leveraging technology and data to transform how organizations manage regulatory compliance.

Strategic Goals:

  • Innovation: Continuing to innovate and develop cutting-edge solutions that address the evolving needs of clients.
  • Global Expansion: Expanding Corlytics’ presence in key markets around the world.
  • Client Focus: Maintaining a strong focus on client needs, delivering solutions that provide tangible value and support regulatory compliance efforts.

Future Prospects

With the addition of the new executives, Corlytics is well-positioned to drive future growth and innovation in the regulatory risk intelligence space. The company plans to leverage its enhanced capabilities to expand its market reach and deliver even greater value to clients.

Growth Opportunities:

  • Product Development: Developing new products and features that address emerging regulatory risks and challenges.
  • Partnerships: Forming strategic partnerships with other technology providers and regulatory bodies to enhance Corlytics’ solutions.
  • Market Penetration: Increasing market penetration by targeting new industries and geographic regions.

Conclusion

The appointment of a new CTO, CDO, and Chief Tech Architect marks a significant milestone for Corlytics. These strategic hires will enhance the company’s capabilities, driving innovation and delivering greater value to clients. As Corlytics continues to expand and innovate, it is well-positioned to lead the regulatory risk intelligence market and support organizations in managing their regulatory compliance challenges.

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Source of the news: Fintech Futures

 

The post Corlytics Hires New CTO, Chief Data Officer, and Chief Tech Architect appeared first on HIPTHER Alerts.

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Instant Payments Regulation: Overview for Banks and Corporate Treasurers

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The regulation of instant payments is becoming increasingly important as both banks and corporate treasurers seek to leverage faster, more efficient payment solutions. This article provides an overview of instant payments regulation, highlighting the key considerations and implications for banks and corporate treasurers.

What Are Instant Payments?

Instant payments refer to electronic payments that are processed in real-time or near real-time, enabling the transfer of funds between accounts within seconds. These payments can be initiated and completed at any time, providing convenience and efficiency for both individuals and businesses.

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Key Characteristics:

  • Speed: Funds are transferred almost instantly, reducing the time taken for payment settlement.
  • Availability: Instant payments can be made 24/7, including weekends and holidays.
  • Irrevocability: Once initiated, instant payments cannot be reversed, ensuring finality of the transaction.

Regulatory Landscape

The regulation of instant payments varies across different jurisdictions, with a focus on ensuring security, efficiency, and interoperability of payment systems.

Key Regulations:

  • EU Regulation on Instant Payments: The EU has implemented specific regulations to promote the adoption of instant payments, ensuring that payment service providers offer these services to customers.
  • PSD2: The Second Payment Services Directive (PSD2) in the EU includes provisions that support the development and regulation of instant payments.
  • Local Regulations: Various countries have their own regulations and guidelines to govern instant payments, focusing on aspects such as fraud prevention, consumer protection, and technical standards.

Implications for Banks

Banks play a critical role in the provision of instant payments and must navigate the regulatory landscape to ensure compliance and provide seamless services to customers.

Key Considerations for Banks:

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  • Compliance: Banks must comply with relevant regulations and guidelines to offer instant payment services. This includes adhering to technical standards and implementing robust security measures.
  • Infrastructure: Investing in the necessary infrastructure to support real-time payment processing and ensure system reliability and availability.
  • Customer Education: Educating customers about the benefits and features of instant payments, as well as any potential risks associated with their use.

Implications for Corporate Treasurers

Corporate treasurers can benefit significantly from the adoption of instant payments, which can enhance cash flow management and improve operational efficiency.

Key Considerations for Corporate Treasurers:

  • Cash Flow Management: Instant payments can improve cash flow management by reducing the time taken for payment settlement and providing real-time visibility into account balances.
  • Operational Efficiency: Faster payment processing can streamline business operations, reducing administrative burdens and improving supplier relationships.
  • Risk Management: Corporate treasurers must be aware of the irrevocability of instant payments and implement appropriate controls to prevent fraudulent transactions.

Benefits of Instant Payments

The adoption of instant payments offers several benefits for both banks and corporate treasurers, driving efficiency and enhancing the customer experience.

Key Benefits:

  • Convenience: Instant payments provide a convenient and efficient way to transfer funds, reducing the reliance on traditional payment methods.
  • Cost Savings: Faster payment processing can reduce the costs associated with payment settlement and reconciliation.
  • Enhanced Customer Experience: Offering instant payment services can enhance the customer experience, providing greater flexibility and speed in financial transactions.

Challenges and Future Trends

While instant payments offer numerous benefits, there are also challenges that banks and corporate treasurers must address to fully leverage these services.

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Key Challenges:

  • Security Risks: Ensuring the security of instant payments is critical, particularly given the speed and irrevocability of transactions.
  • Interoperability: Achieving interoperability between different payment systems and networks is essential for the widespread adoption of instant payments.
  • Regulatory Compliance: Navigating the complex regulatory landscape and ensuring compliance with relevant regulations can be challenging.

Future Trends:

  • Increased Adoption: The adoption of instant payments is expected to continue growing, driven by regulatory support and customer demand.
  • Technological Advancements: Advances in technology, such as blockchain and artificial intelligence, are likely to further enhance the capabilities and security of instant payments.
  • Global Standardization: Efforts to develop global standards for instant payments will promote interoperability and facilitate cross-border transactions.

Conclusion

The regulation of instant payments is crucial for ensuring the security, efficiency, and interoperability of payment systems. Banks and corporate treasurers must navigate the regulatory landscape and invest in the necessary infrastructure to provide seamless and secure instant payment services. As the adoption of instant payments continues to grow, it offers significant benefits for enhancing cash flow management, operational efficiency, and the overall customer experience.

Source of the news: The Paypers

The post Instant Payments Regulation: Overview for Banks and Corporate Treasurers appeared first on HIPTHER Alerts.

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